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Pullman Marrakech Palmeraie Resort and Spa

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Pullman Marrakech Palmeraie Resort and Spa
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2,987 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman Marrakech Palmeraie Resort and Spa
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Showing 723: English reviews
United Kingdom
Reviewed 30 November 2015

Stayed here for a short break and so glad that I did not book to stay in the centre. This was a peaceful and tranquil place to relax away from the hustle and bustle of town. Very clean and nicely kept. Buffet breakfast was excellent and staff were fantastic. Free shuttle service into town on a frequent basis. Would definitely...

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3Thank Allouttotravel
scotland
Reviewed 30 November 2015

We stayed in this hotel for a short break in mid November 2015. From start to finish the customer service was exceptional. The hotel is a distance from Marrakesh however this is what we wanted but it should be noted that a free shuttle is available to guest (we didn't use this service). The grounds and facilities at this hotel...

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1Thank katie035
Rabat, Morocco
Reviewed 30 November 2015

we visited the pullman for the second time. at each time, we are a very satisfied with our stay. the employees are too nice and helpful, the hôtel is a very clean and quiet. it's the real place where you can relax and forget the daily stress. our children were a very happy in the kids club, they spent all...

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1Thank Meriem C
casablanca
Reviewed 29 November 2015

the hotel is modern, but rooms are very small. i did not like the buffet specially when i compare it with cheaper alternative. Few food choices for what you pay. However, I like the kids club , very nice, well equipped and with well trained employee specially Mr AMine. Pros: Kids club Pool huge resort modern design relaxing Cons: Staff...

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1Thank Zineb K
Pullman_Marrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Madame, Thank you for taking the time to write a review about your recent stay at Pullman Marrakech. We appreciate a lot your feedback and have shared it with all team members concerned. Guest satisfaction will always be our priority, an everyday challenge and our most desirable reward too. As you can see from previous reviews variety of buffet...

Swansea, UK
Reviewed 21 November 2015

We visited Marrakech for the second time in November 2015. We had picked up an inexpensive package with flights from Bristol that suited us and the Pullman Marrakech was part of the deal. We have had other holidays that claimed to be five star, only find that they are actually four or three star, so did not expect too much....

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4Thank BrandyCoveRetiree
Pullman_Marrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guests, Thank you for choosing Pullman Marrakech for your November holiday and an encouraging five star review. We all pleased to discover that your stay was thoroughly pleasant and indulging. Of course perfect timing only adds to cozy ambiance of our hotel. Pure bliss easy to feel while wandering 17 hectares of exotic garden where only bird’s songs and...

Lincoln, United Kingdom
Reviewed 20 November 2015

Do not go to the Pullman if you want ostentatious luxury or a riotous party holiday, because you will not get what you want. Go if your perfect holiday is total, unobtrusive care in wonderful surroundings where customer service is of the highest priority. This lovely hotel is about 30 minutes from the airport, set in the countryside, overlooking the...

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1Thank Trippynorah
Pullman_Marrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guest, Thank you for your great feedback and a 5 stars rating. It was truly a pleasure for all of us to be at your service and contribute to success of your holiday. As you mentioned our hotel is not perfect and we still have to work on some aspects to reach the highest level of service and quality....

Birmingham, United Kingdom
Reviewed 19 November 2015

My wife and I went away for a short winter break for 4 nights at this lovely hotel. The hotel really delivered on luxury and we were very pleased with everything we saw. The resort staff were very pleasant and friendly; its breakfast and evening dinner options were fantastic, and they catered pretty much every type of cuisine you could...

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Thank AnonymousCoward80
Pullman_Marrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guest, What a wonderful surprise to receive your feedback after such long time. We are happy to share with you that everything you liked about your stay at Pullman Marrakech we have preserved and even developed. Restaurant buffets had evolved with new themes and creative meal presentation. New Moroccan-Lebanese restaurant “Mezze” invites our guests for a culinary journey over...

Hamburg, Germany
Reviewed 19 November 2015

We have been to Pullmann Hotels in Asia before, so we wanted to check out this one as well. We stayed there for three days. I will sum it up: -staff is very friendly, but most of them speak barely english - the lack of english leads to misunderstandings, like bringing room service to room 322 instead of 302. We...

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1Thank Finn K
Pullman_Marrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guest, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. None of the experiences that you have mentioned should be a part of hotel stay at any part of the world. Once we received your feedback at the moment of your check-out it was shared with all concerned team...

scotland
Reviewed 18 November 2015

I went with a girl friend.The Hotel is lovely and the room was very nice and comfortable with smart decor. After going for a short sunbathe at the pool and dinner we woke up to find our money was stolen from the safe as we went in it to get money for our trip.The receptionist that took us to the...

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1Thank magicgs
Pullman_Marrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience regarding your last year holiday in Marrakech. As your stay dated almost one year ago it makes it a bit difficult to collect any details that could provide an explanation to your feedback. We encourage you to share with us any information related to your stay at Marrakech...

Greater London, United Kingdom
Reviewed 14 November 2015

The staff were amazing and luckily for us(myself and my friend) we were in the company of amazing people from all over Africa. There was no boring moment and we were quite entertained by the evening activities. As regards the food, every taste bud was catered for. Overall it was a good one. And shout out to the highly efficient...

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1Thank Beeci1
Pullman_Marrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review

Dear Guest, Thank you for your enthusiastic review and an excellent rating. It is with energy from comments like yours that we charge our days at work. For one cannot help but smile from the heart, as I am sure Olga did, while reading your generous praise. It was a pleasure for entire Pullman team to be at your service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Pullman Marrakech Palmeraie Resort and Spa

Address: Km 6 Route de Fes | BP 658 Gueliz, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: €77 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Marrakech Palmeraie Resort and Spa 5*
Number of rooms: 252
Reservation Options:
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Hotel Style:
#23 Business Hotel in Marrakech
#33 Family Hotel in Marrakech
#40 Spa Hotel in Marrakech
#54 Luxury Hotel in Marrakech
#110 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Marrakech Palmeraie Resort and Spa staff and other travellers.
192 questions
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Questions? Get answers from Pullman Marrakech Palmeraie Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the suites. The suites are perfect.”
 of 5 bubbles 959triciaw, 17 Jan 2017 | Read review
“Make sure your room faces the pool and palm tree garden and is on the 1st floor.”
 of 5 bubbles Maya_Travel_Director, 9 Dec 2016 | Read review
“Try the lamb chops at the small coffee shop next to the main restaurant, well prepared and they serve Nespresso cappuccinos/espressos.”
 of 5 bubbles JacquesV118, 24 Nov 2016 | Read review
“The room is very comfortable with a nice bed.”
 of 5 bubbles , 30 Sep 2016 | Read review
“It might be better to avoid September as the dates become ripe and the flys increase because of this.”
 of 5 bubbles Baggiemc, 26 Sep 2016 | Read review
5 of 5