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Palais Jena & Spa

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156 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Reviewed 16 September 2016

if you are looking for a peaceful,clean, full of welcoming people and a beautiful place , this is it. people are doing there best to make you comfortable. very good prices for what you get. the 3 nights spent there were amazing except for one or tow small things and it is the fact that it is far from the...

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Thank Doc Btty S
Reviewed 1 September 2016 via mobile

The staff is very polite and try to give you best treatment they can, the food is lush, swimming pool is really nice I'm really enjoying my stay. It is my mum first time in morocco and she loves the hotel.

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Thank sweetamira90
Reviewed 17 August 2016 via mobile

I stayed at the hotel with my family and got the best service ever. Very serviceminded staff. The rooms are big, comfy and clean. The beds are also comfortable so you sleep like a baby. Tried the spa and the girls knew how to give a professional massage and it was so r.elaxing .

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Thank Ann-christin S
Aberdeen, United Kingdom
Reviewed 9 August 2016

I spent a week at Palais jena with my parents and grandparents in January. It was a fantastic stay and we loved our time. The staff were amazing and very friendly. The room was clean and spacious with a great balcony view. In the evenings the staff would put football matches on the projection wall which was great. The spa...

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Thank aminahzara97
Reviewed 27 June 2016

Very nice looking hotel but far far away from Marrakesh. Rooms were clean and big, but without fridge, kettels etc. On their website you can find information about possibility of having a fridge in your room which is not true. breakfeasts were good but the same food every day is just boring. food in hotels restaurant not tasty at all....

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Thank Anna P
London, United Kingdom
Reviewed 1 April 2016

Being driven here from Palais Clementina due to overbooking there we ended up in this average looking hotel in the middle of nowhere. We were given room which was dirty, you could not walk without your shoes as all sorts of dirst would stick to your feet. Breakfast average, restaurant overpriced. NO enterntainment. Pool full of rubbish. Management very rude,...

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1Thank Eglutte
Reviewed 23 March 2016 via mobile

I have in marrakech for a week and I am happy I chose this hotel! My room was perfect beautiful and clean! The price is perfect! It's a 4 star but for me it felt like 5. The personal have been very nice! Informative and always there when you needed them. I am already planning my next trip there.

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Thank Adil F
Reviewed 5 January 2016 via mobile

Surprisingly I had the best surprise to be served by the best stuff, the room was very clean and the food was incredible..no need to go eat at others restaurants. A pleasant vacation and honestly I'll come back again at this hotel next time I'll be in Marroco.

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Thank Raluca C
London, United Kingdom
Reviewed 5 January 2016 via mobile

I went to Marrakech and I didn't know what to expect but I was presently surprised to see that the people were so friendly especially the hotel staff they are very helpful and I had a very nice experience and I will definitely stai at this hotel again when I will go to Marroco.

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1Thank dea_eu
London, United Kingdom
Reviewed 4 January 2016 via mobile

Hi guys i just stayed this hotel 2 days ago. Reception was very friendly and very helpful. Our first night was new year eve and we did not know where to go.That night my receptionist friend called somewhere (some luxury nice bars) for us and made a reservation. I like his behavior too much! Anyway if you come from Marakech...

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1Thank nebucadnezzar

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
Palais Jena & Spa, a 4 star hotel to the group Jena Resorts.The hotel contains 24 rooms and 7 suites luxuriously decorated.Facing the Atlas Mountains on the road to the Ourika Valley, only 10 minutes from downtown Marrakesh and 15 minutes from the place Jamaa El Fna and the airport. Its Spa reflects the peacefulness and warmth of the Atlas Mountains, its exceptional location convey the outstanding quality that is a mirror of its design. Heated pool, sauna (eucalyptus Steam bath), Hammam, skin care, stone therapy and bio massages, haircare and beauty… ... more   less 

Additional Information about Palais Jena & Spa

Address: Route de l'Ourika Km 8, Tasseltant, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: €43 - €86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palais Jena & Spa 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Palais Jena Hotel Marrakech
Palais Jena And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Palais Jena & Spa staff and other travellers.
8 questions
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Hayling Island, United Kingdom
1 month ago
over a year ago

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Questions? Get answers from Palais Jena & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views of gardens on 2nd floor”
 of 5 bubbles aminahzara97, 9 Aug 2016 | Read review
“Stay in a room close to the reception area for free wifi in your room!”
 of 5 bubbles kushb2015, 26 Nov 2015 | Read review
“Garden view room on the second floor”
 of 5 bubbles gabrielt919, 13 Oct 2015 | Read review
“first floor, facing the pool have a far nicer view”
 of 5 bubbles K1991, 16 Aug 2015 | Read review
“We were not given a choice but we did liked being near the pool i.e., on the Ground Floor”
 of 5 bubbles ASRH, 17 Mar 2015 | Read review
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