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Sofitel Marrakech Palais Imperial

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1,769 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Marrakech Palais Imperial
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Showing 562: English reviews
New York City, New York
Reviewed 14 February 2017 via mobile

We are currently staying at the hotel. Have to say we are bitterly disappointed with the standard of the hotel which just isn't up to Sofitel standards. We have stayed in many Sofitel hotels and this one is frankly a joke. We have stayed in their so called Opera Suite which is supposed to be their best room. Suffice to...

Thank soniakhosla
Reviewed 12 February 2017 via mobile

We have stayed multiple times at 5 star international hotels but this hotel's service is below 1 star. The breakfast staff is completely incompetent! Every morning we had to order our coffee, tea and water multiple times because either they did not bring our order at all or brought the wrong drinks. The table was dirty as were the chairs....

Reviewed 12 February 2017 via mobile

So my husband and I are currently at the hotel and the only positive aspect of this hotel was the checkin experience. We arrived early and were able to checkin in within 20 minutes. However from there everything went downhill. The bed is so painful not the Sofitel standard I am used to (woke up with back pains everyday). And...

Thank SMM3010
Boston, MA
Reviewed 2 February 2017

This is an excellent option for your stay in Marrakesh, just far enough from the hustle and bustle and yet still a reasonable walk to the medina and the square. Almost next door to the legendary La Mamounia, it offers luxury at a far more reasonable price. Rooms are spacious, most with terraces, beds and linens are first-rate. The grounds...

Thank chalouisduletz
London, United Kingdom
Reviewed 31 January 2017

We had a lovely stay in this beautiful and quiet property. The service have been very proactive and highly professional. The breakfast buffet is huge and had a great variety of choices. The sweets are excellent. We have also tried one of the restaurant which was amazing.

Thank Robert L
New York City
Reviewed 24 January 2017

No complaints whatsoever. Large, comfortable room with terrace. Superb, huge buffet [breakfast and lunch]in Le Jardin restaurant. Dinner in the Orangerie also excellent. Beautiful grounds, with multiple swimming pools, including a 30m heated pool that is great for lap swimming [my only slight negative is that the pool was a bit too warm for lap swimming, about 90F (24C)]

1Thank schvitzNewYorkCity
Melbourne, Australia
Reviewed 22 January 2017

I stayed at this hotel with my wife for a 4 day getaway just before Christmas. It was our first visit to Morocco so we had no idea what to expect. This hotel was simply stunning. While some sections were a little dated, the rooms were fantastic. Massive comfortable bed, great bathroom and a nice little balcony overlooking the Atlas...

1Thank AussyjimmyE
Duras, Belgium
Reviewed 15 January 2017 via mobile

The suite 307 is excellent and always very clean thanks to Hakima. She knows exactly what we wants and the cleaning is done each morning at same time. I felicitate her and wish her good luck and to continue with her. Thank you Hakima. Fabienne lemmers

1Thank Fabienne M
Reviewed 4 January 2017 via mobile

Loved my stay at this hotel absolutely, beautiful property. There's a lounge/nightclub on property so you don't even have to leave the hotel if you don't want to! We also visited the nightclub across the street from the property, it was lots of fun and there is also a casino adjacent to the nightclub and well. The restaurant upstairs offers...

2Thank Lezlie B
London, United Kingdom
Reviewed 4 January 2017

Tremendous feeling with the usual mix of international flavour and local colours, in particular at this time of the year (sun and snowy Atlas mountain top). Breakfast buffet, gardens and pools (really warm and heated) are amazing. Great fires at night in the gardens. Top service both in and outside the hotel. Concierge Reda is very sharp, knows the city...

Thank Ghmat

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Sofitel Marrakech Palais Imperial stands out as a landmark in the heart of Marrakech with a striking architecture inspired by Arabian-Mauresque palace. It is close to historical monuments including the famous Jema El Fna square and less than 15 minutes far from Marrakech Menara airport. Let yourself be carried away by the palace atmosphere which makes Sofitel an ideal place for a romantic or family getaway. ... more   less 

Additional Information about Sofitel Marrakech Palais Imperial

Address: Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: €154 - €536 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Marrakech Palais Imperial 5*
Number of rooms: 207
Reservation Options:
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Also Known As:
Sofitel Marrakech Palais Imperial Hotel Marrakech
Hotel Style:
#26 Business Hotel in Marrakech
#64 Spa Hotel in Marrakech
#80 Luxury Hotel in Marrakech
#143 Family Hotel in Marrakech
#190 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Marrakech Palais Imperial staff and other travellers.
16 questions
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Questions? Get answers from Sofitel Marrakech Palais Imperial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take advantage of the wonderful breakfast buffet!”
 of 5 bubbles mkaiser358, 22 Mar 2017 | Read review
“Get a room with a direct view of the Atlas mountains.”
 of 5 bubbles Aero999, 16 Mar 2017 | Read review
“all comes are good”
 of 5 bubbles L5567TAtonyc, 9 Mar 2017 | Read review
“Ask for a room that is in an isolated area.”
 of 5 bubbles John52342, 1 Mar 2017 | Read review
“We loved our room whoch was very quiet, clean and comfortable.”
 of 5 bubbles , 31 Jan 2017 | Read review
5 of 5