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    Sofitel Marrakech Palais Imperial

    Rue Harroun Errachid | Hivernage, Marrakech 40000, Morocco
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    24/12/2017 25/12/2017
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    US$339
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    Traveller (823)
    Room & Suite (295)
    Pool & Beach (134)
    Overview
    • Excellent60%
    • Very good22%
    • Average10%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “pool area” (36 reviews)
    “junior suite” (21 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,984)
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    1 - 5 of 622 reviews

    Reviewed 1 week ago

    Hotel itself is amazing. Looks stunning from the outside and facilities are grand and what you would expect from a Sofitel However, front desk staff are not very polite or accommodating and just did not get a Sofitel type service at this property. Very disappointed...More

    Thank Shilpa R
    Reviewed 2 weeks ago via mobile

    My wife and I travelled to the Sofitel for four nights in the sun before Christmas. The hotel is nice, there are plenty of loungers around the pool and places to relax. Food in the hotel was very good. Two very nice lunches by the...More

    Thank SpencerHanlon
    Response from BENKIRANE A, General Manager at Sofitel Marrakech Palais ImperialResponded 2 weeks ago

    Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

    Reviewed 3 weeks ago via mobile

    A standard Sofitel product. Large hotel with long walks to the rooms. Odd that the snack menu in the bar area is just the room service menu. Rooms are not well lit which is not good for evening working. Problem of birds in the breakfast...More

    Thank simonaccra
    Response from BENKIRANE A, General Manager at Sofitel Marrakech Palais ImperialResponded 3 weeks ago

    Dear Simon, Thank you for taking the time to tell us about your experience at the Sofitel Marrakech Lounge and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts,...More

    Reviewed 3 weeks ago via mobile

    Excellent service, excellent location, excellent food. The only minus is the quality of the toilet paper, other than this I strongly recommend this hotel. The waiters and the staff service is amazing.More

    Thank YoelZuck
    Response from BENKIRANE A, General Manager at Sofitel Marrakech Palais ImperialResponded 2 weeks ago
    Google Translation

    Cher client Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Marrakech Lounge and Spa. C’est avec...More

    Reviewed 4 weeks ago via mobile

    So let’s start with the positives: the pool area is very nice, the bed is super comfy (as one would expect from a Sofitel), I appreciated the kettle in the room, there is a nice little gym, breakfast was pretty good in terms of food,...More

    Thank larissabatt
    Response from BENKIRANE A, General Manager at Sofitel Marrakech Palais ImperialResponded 4 weeks ago

    Dear Larissabatt, Thank you for taking the time to tell us about your experience at the Sofitel Marrakech Lounge and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts,...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$173 - US$526 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Business Hotel in Marrakech
    • #67 Spa Hotel in Marrakech
    • #87 Luxury Hotel in Marrakech
    • #140 Family Hotel in Marrakech
    • #186 Romantic Hotel in Marrakech
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 207
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Hotwire, Hotels.com, Orbitz, Priceline, Travelocity, Cancelon, HotelsClick, TripOnline SA and getaroom.com so you can book your Sofitel Marrakech Palais Imperial reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Morocco >
    • Marrakech-Tensift-El Haouz Region >
    • Marrakech
    • Also Known As
    • Sofitel Marrakech Palais Imperial Hotel Marrakech
    Add Photo Photos
    Traveller (823)
    Room & Suite (295)
    Pool & Beach (134)
    Dining (79)
    Hotel & Grounds (621)
    Bathroom (28)
    Family and Play Areas (6)
    Business Centre & Event Rooms (2)
    Nearby
    Nearby HotelsSee all 499 hotels in Marrakech
    Es Saadi Marrakech Resort - Palace
    984 reviews
    .25 km away
     
    Hivernage Hotel & Spa
    586 reviews
    .12 km away
     
    The Pearl Marrakech
    529 reviews
    .14 km away
     
    Sofitel Marrakech Lounge and Spa
    2,905 reviews
    .04 km away
     
    Nearby Restaurants
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    La Mamounia
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    Nearby Attractions
    Cyber Park Arsat Moulay Abdeslam
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    Casino de Marrakech
    79 reviews
    .23 km away
    Ask a question
    Questions & Answers
    Krzysztof S
    4 December 2017|
    AnswerShow all 3 answers
    Response from Gail D | Reviewed this property |
    We only travelled by taxi - I suggest that you contact the hotel direct to see if you can reserve parking. Sorry I can’t be more help.
    0
    Votes
    chao z
    17 April 2017|
    AnswerShow all 5 answers
    Response from Jan B | Reviewed this property |
    Not true! Free and beautiful pools!!
    1
    Vote
    Rachael S
    22 January 2017|
    AnswerShow all 3 answers
    Response from Guy Y | Reviewed this property |
    HI! you can find much better restaurant to eat in.. but as i remember wasn't that expensive, not more than 200 drhs.
    1
    Vote
    Room Tips
    "Swimming Pools view"
    Read review
    "We had room 78 ground floor and the cleaner was exceptional even leaving little Norse using petals..."
    Read review
    "double deluxe pool atlas mountain view"
    Read review
    "Would suggest asking for a pool view room"
    Read review
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