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Palm Plaza Marrakech Hotel & Spa

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Traveller (337)
Room & Suite (174)
Dining (91)
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Overview
  • Excellent39%
  • Very good25%
  • Average16%
  • Poor10%
  • Terrible10%
Travellers talk about
“pr manager”(5 reviews)
“reception staff”(14 reviews)
“great pool”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (720)
There are newer reviews for Palm Plaza Marrakech Hotel & Spa
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218 results
Traveller rating
77
61
42
15
23
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LanguageEnglish
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77
61
42
15
23
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All reviewspr managerreception staffgreat poolpool barfree shuttlenice bathroomshuttle serviceamazing hotelhalf boardpool viewmoroccan restaurantkids clubshort breakgreat holidayatlas mountainsjemaa elconference
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161 - 165 of 218 reviews
Reviewed 11 May 2014

My cousin and I booked this hotel because we wanted to see the JETSET show advertised everywhere in Marrakech. When we arrived to the hotel to check in,no one was in a good mood. The receptionists were not smiling and welcoming and you could stand...More

3  Thank Karima T
Response from Palm_Plaza_H0tel, Responsable commercial at Palm Plaza Marrakech Hotel & SpaResponded 19 June 2014

Dear Ms Karima, Thank you for taking the time to write such a detailed review. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance our guest experience in the future. We are very...More

Reviewed 31 March 2014

My father and I enjoyed our stay at this hotel. Great lobby, great hallways and the most important, the room was very spacious, comforting, clean and well organized. The staff was very friendly throughout the hotel. Breakfast was really good, especially the freshly squeezed orange...More

2  Thank pcerqueira
Response from Direction G, Directeur général at Palm Plaza Marrakech Hotel & SpaResponded 18 April 2014

Dear guest, first of all , we would like to thank you for choosing Palm Plaza Hotel &Spa during your stay in Marrakech,. We are glad that you had time to share with us your great stay in Palm Plaza hotel &Spa. you can’t know...More

Reviewed 18 March 2014

My Daughter and I went to Marrakech, We had booked this hotel through Lastminute.com. We went this year on February 2014. this was advertised on the last.minute.com as a 5 Star. However, this was not the case. this hotel needs at least 2 or 3...More

3  Thank Karmel2014
Response from Direction G, Directeur général at Palm Plaza Marrakech Hotel & SpaResponded 21 April 2014

Dear Guest, After Reading your email, we paid a particular attention to this issue . We are surprised that you are complaining , actually you had requested for an early departure to join your friends in their appartment in Marrakech , you did not give...More

Reviewed 2 March 2014

We spent three nights here to complete our tour with Titan holidays. The hotel is large with excellent grounds for relaxing, swimming and snacking. The rooms were large and everything very clean. Getting in and out of the bath/shower could be difficult for some older...More

2  Thank JohnHull73
Response from Direction G, Directeur général at Palm Plaza Marrakech Hotel & SpaResponded 18 April 2014

Dear guest, first of all , we would like to thank you for choosing Palm Plaza Hotel &Spa during your stay in Marrakech,. We are glad that you had time to share with us your great stay in Palm Plaza hotel &Spa. you can’t know...More

Reviewed 19 December 2013

We were really keen on staying at the palm plaza hotel in the beginning. The room was really clean, although we expected a bigger room for a senior suite. The view on the pool was beautiful. The Staff was pleasant and helpful until we realized...More

2  Thank Dayana S
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Tennis Court
Indoor pool
Outdoor pool
Details
Price range
US$63 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#139 Spa Hotel in Marrakech
#152 Luxury Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$63 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#139 Spa Hotel in Marrakech
#152 Luxury Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (337)
Room & Suite (174)
Dining (91)
Pool & Beach (52)
Amenities (33)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
Jemma C
14 May 2018|
Answer
Response from nicole s | Reviewed this property |
Towels are provided at the pool
0
Votes
Google Translation
Jemma C
14 May 2018|
Answer
Response from vipnh | Reviewed this property |
Hi, Not sure 100% But what I can say is that the Staff & Management are very helpful welcoming I don’t think they will say No I would recommend if you ask for The Manager on Duty in advance. Enjoy your Holidays
1
Vote
martyn99
14 September 2017|
AnswerShow all 5 answers
Response from Guest_Relations_Palm | Property representative |
Dear Martyn , I am not able to answer your question. However all the rates are mentionned at the airport. We are looking forward to welcome you at Palm Plaza Hotel & Spa. Best regards.
0
Votes
Google Translation
Room Tips
"Remember to keep around 400 aside in Moroccan money for tax at the reception desk"
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"2nd floor looking towards city get beautiful sunsets"
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"Ask the room with a balcony faced inner yard."
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"I was in room 1327 and it was great"
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