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The positives: close to the airport with good sized, clean, rooms and free parking. Helpful & friendly staff who changed our room without any problems when requested.
The negatives: this is not a hotel & spa as advertised it’s a hotel for families looking for...More
Response from SalmaRD, Marketing & Communication Manager at Palm Plaza Marrakech Hotel & SpaResponded 7 April 2018
I am sorry for the inconveniences you had during your stay at Palm Plaza Hotel & Spa. Unfortunately, your stay coincided with the stay of a large group of families. That is why the wifi was weak, but know that we fixed the...More
We booked this hotel while we were in the process of vacating another one after an awful experience.
After explaining to the reception about our experience they upgraded us to a much larger room.
Service throughout was great and a staff member by the name...More
Thank James W
Response from SalmaRD, Marketing & Communication Manager at Palm Plaza Marrakech Hotel & SpaResponded 6 April 2018
Thank you for this nice review. I am glad that you felt great and well received at Palm Plaza Hotel & Spa. Our staff is doing its best to welcome our guests in the best way. However, I am sorry that our evening...More
Stayed here on 21/3/18 for 7 nights. This was our 3rd visit here and again we were well looked after by the entire staff. Thank You. A big thank you to Slim for looking after us. We will surely be there again for another wonderful...More
Response from SalmaRD, Public Relations Manager at Palm Plaza Marrakech Hotel & SpaResponded 4 April 2018
Thank you so much for your kind review. I am glad to see that all your stay at Palm Plaza Hotel & Spa went great.
We can't wait to host you for your 4th stay in Marrakech.
I honestly can not recommend this hotel enough. I have been to hundreds of hotels and this one is definitely one of my favourites.
The hotel is stunning and squeaky clean at all times. Is it beautifully well kept and everything is decorated with great...More
2 Thank rosiekateburns
Response from SalmaRD, Guest Relations Manager at Palm Plaza Marrakech Hotel & SpaResponded 24 March 2018
Dear Mrs Burns,
Reading your review is a great pleasure. I am glad that you appreciated all the services that the Palm Plaza Hotel & Spa offers. Our team always try to provide the best service.
I’ll convey all your compliments to the related department,...More
Amazing service in hôtel imperial plaza really I'm glad to meet nice person also good breakfast, clean hotel also good reception kind service perfect relation we are from Philippine we are happy I will come soon
Not sure 100% But what I can say is that the Staff & Management are very helpful welcoming I don’t think they will say No I would recommend if you ask for The Manager on Duty in advance.
Enjoy your Holidays