We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palm Plaza Marrakech Hotel & Spa

Save
Traveller (327)
Room & Suite (174)
Dining (91)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Watch prices for this hotel.
We’ll alert you of any changes.
Sign up
Overview
  • Excellent41%
  • Very good24%
  • Average16%
  • Poor10%
  • Terrible9%
Travellers talk about
“pr manager”(5 reviews)
“reception staff”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (701)
Filter reviews
209 results
Traveller rating
74
58
40
14
23
Traveller type
Time of year
LanguageEnglish
More languages
74
58
40
14
23
Show reviews that mention
All reviewspr managerreception staffrecommend this hotelfree shuttlegreat poolnice bathroomshuttle servicepool baramazing hotelhalf boardpool viewkids clubgreat holidayatlas mountainsjemaa elconferencesara
FilterEnglish
Updating list...
1 - 5 of 209 reviews
Reviewed 4 days ago via mobile

Be warned! This hotel charges 110% "hotel tax" over and above the already expensive prices. We were charged a total of £95 for a couple of coffees, 2 mojitos, a club sandwich and a vegi pasta. It's an absolute rip off and a licence to...More

Thank Sanjay B
Response from SalmaRD, Communication & Marketing Manager at Palm Plaza Marrakech Hotel & SpaResponded 2 days ago

Dear guest, Please, be sure that Palm Plaza Hotel & Spa never tried to over-charged. Please, let me explain why you were charged £95: Your bill was composed of 400 Dh (£30.5) of city tax for your 7 nights stay. This tax is unavoidable and...More

Reviewed 6 days ago

Nothing memorable about this hotel. A main stream resort hotel, one of many in the area of Marrakech. Polite staff and clean, wide variety in breakfast but not that tasteful also and a pool with a temperature of hot tub and people diving in in...More

Thank Δήμος Μ
Response from SalmaRD, Communication & Marketing Manager at Palm Plaza Marrakech Hotel & SpaResponded 5 days ago

Dear guest, I would first like to thank you for your review. I am glad that, all in all, your stay was great. Please notice that it is forbidden to swim in clothes. I guess those people were swimming in what we call "burkini" which...More

Reviewed 1 week ago

I went there with my beloved husband last week, let me tell you that it was a total blast! The food, the accommodation, the decoration, everything was amazing!!! We will be back during the summer! do not hesitate, just choose this hotel!More

Thank anne-laforest87
Response from SalmaRD, Head of Marketing & Communication at Palm Plaza Marrakech Hotel & SpaResponded 1 week ago

Dear Guest, Thank you for taking the time to share your opinion about Palm Plaza Hotel & Spa and for your nice recommendation. I am thrilled that you envoyed your stay over here. We would be honored to host you and your husband back soon....More

Reviewed 1 week ago via mobile

The positives: close to the airport with good sized, clean, rooms and free parking. Helpful & friendly staff who changed our room without any problems when requested. The negatives: this is not a hotel & spa as advertised it’s a hotel for families looking for...More

Thank AmandaND1983
Response from SalmaRD, Marketing & Communication Manager at Palm Plaza Marrakech Hotel & SpaResponded 1 week ago

Dear Amanda, I am sorry for the inconveniences you had during your stay at Palm Plaza Hotel & Spa. Unfortunately, your stay coincided with the stay of a large group of families. That is why the wifi was weak, but know that we fixed the...More

Reviewed 2 weeks ago

We booked this hotel while we were in the process of vacating another one after an awful experience. After explaining to the reception about our experience they upgraded us to a much larger room. Service throughout was great and a staff member by the name...More

Thank James W
Response from SalmaRD, Marketing & Communication Manager at Palm Plaza Marrakech Hotel & SpaResponded 1 week ago

Dear James, Thank you for this nice review. I am glad that you felt great and well received at Palm Plaza Hotel & Spa. Our staff is doing its best to welcome our guests in the best way. However, I am sorry that our evening...More

View more reviews
Best Value Properties in Marrakech, Morocco
See all 505 hotels in MarrakechSee all
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Tennis Court
Indoor pool
Outdoor pool
Details
Price range
US$58 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#136 Spa Hotel in Marrakech
#150 Luxury Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$58 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#136 Spa Hotel in Marrakech
#150 Luxury Hotel in Marrakech
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (327)
Room & Suite (174)
Dining (91)
Pool & Beach (52)
Amenities (33)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
martyn99
14 September 2017|
AnswerShow all 5 answers
Response from SalmaRD | Property representative |
Dear Martyn , I am not able to answer your question. However all the rates are mentionned at the airport. We are looking forward to welcome you at Palm Plaza Hotel & Spa. Best regards.
0
Votes
Google Translation
SASLOOK
5 September 2017|
AnswerShow all 3 answers
Response from SalmaRD | Property representative |
Dear guest , we are looking forward to welcome you at Palm Plaza Hotel & Spa. We proceed to the check in at 2PM. Best regards.
0
Votes
Google Translation
AlphaChildUK
20 August 2017|
AnswerShow all 2 answers
Response from Sweetcheeks777 | Reviewed this property |
You cant pay by debit/credit card but restaurants , pool bar, night bar, room service etc bills you can send to your room number by signing bill and then later pay in local currency on checkout. All of these are charged in... More
1
Vote
Room Tips
"Ask the room with a balcony faced inner yard."
Read review
"I was in room 1327 and it was great"
Read review
"Many rooms have balconies and these are especially nice in the early evening"
Read review
"Room facing pool. Quieter. Large hotel with lots of rooms. Recommend second floor."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing