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Imperial Plaza Hotel

Traveller (281)
Room & Suite (74)
Pool & Beach (37)
About
Location
Cleanliness
Service
Value
Imperial Plaza Hotel is an exquisite hotel, centrally located with rooms opening to views either of the Marrakech city with the backdrop of Atlas Mountain or of the lush green hotel courtyard. A fully serviced hotel with facilities for both business and leisure travelers with its location making it an ideal hotel to discover the rich culture and tradition of Morocco.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Spa
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Location
Full view
Reviews (465)
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225 results
Traveller rating
49
56
46
28
46
Traveller type
Time of year
LanguageEnglish
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49
56
46
28
46
Show reviews that mention
All reviews rooftop pool two double beds choose this hotel pancakes hotel stay fresh towels quiet area an excursion medina 4dh
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1 - 5 of 225 reviews
Reviewed 3 weeks ago via mobile

All started when we arrived, reception staff were not inviting at all. We were told we had to pay taxes even thought they were all included via booking.com. they would not let us check in until these were paid so ended up paying extra for...More

Date of stay: December 2018
2  Thank Yasm001
Reviewed 3 weeks ago

We were made to pay the taxes before we could have our rooms (even though we had paid these whilst booking). We are still awaiting a refund. No customer service and no-one will take responsibility, manager no-where to be seen. Breakfast was advertised from 7:30am...More

Date of stay: December 2018
2  Thank tazman786
Reviewed 4 weeks ago

Cooked Breakfast not available until 9am due to staff not coming in. We complained and it was ignored, there was never a manager available or on site. This impacted as we had activates planned which had a 9am pick up, breakfast should run from 7:30...More

Date of stay: December 2018
2  Thank Sajid_Hussain34
Reviewed 31 October 2018

I’ve read many negative reviews but for me everything was great. Food was plentiful, when it got quieter a set menu was offered instead of the huge buffet. I’ve only given it 3 stars because it is an older hotel and I don’t wish to...More

Date of stay: October 2018
1  Thank sland
Reviewed 28 October 2018 via mobile

Bad check in. Arrived at about six and they didn’t have my reservation. Arrived from pouring rain and a 12 hour long journey, just needed some room service, a hot bath, nice and quiet and some sleep to recover. No room service, and no menu,...More

Date of stay: October 2018
1  Thank Marianne D
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Questions & Answers
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DYMT83
4 March 2017|
AnswerShow all 5 answers
Response from Holel Imperial P | Property representative |
You can take a taxi from the airport to the hotel, the legal price is 70 dhs.you will find the taxis waiting in front of the airport, in general you have to discuss the price if they ask for moreYou can take a taxi from the... More
0
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Google Translation
Jeanette G
9 September 2015|
Answer
Response from ppaulla28 | Reviewed this property |
Our room had a balcony but very tiny. If I have to be honest I wouldnt recomend that hotel.
0
Votes
Room Tips
"Do not stay here look somewhere else"
Sajid_Hussain34
4 weeks ago
Read review
"No view at all"
79trish
30 Jul 2018
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"Do not book this hotel !!"
92kalpeshs
1 May 2018
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"My friend had a balcony to sit out on (210). My room didn't (203)"
VAM612
15 Mar 2018
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PRICE RANGE
US$33 - US$74 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
imperial plaza marrakech
FORMERLY KNOWN AS
Swiss International Imperial Plaza
LOCATION
MoroccoMarrakech-Tensift-El Haouz RegionMarrakech
NUMBER OF ROOMS
114
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