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SENTIDO Kenzi Menara Palace

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#99 of 512 Hotels in Marrakech
Certificate of Excellence
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SENTIDO Kenzi Menara Palace
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1,655 Reviews from our TripAdvisor Community

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Showing 725: English reviews
Italy
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed yesterday NEW

The rooms are spacious and cleaned every day, as are the communal areas too. The pool is the highlight as it's big and comfortable sun beds are offered. Excellent sweet/savory breakfast with freshly baked cakes every day and home made jams of all sorts (kiwi confiture was a total new experience!), fresh omelettes and pancakes of all sorts. Staff is... More 

Helpful?
Thank Katherine I
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Mrs Katherine, Thank you for choosing the Kenzi Menara Palace, also for the time you spend to share your brief comment with Tripadvisor. I have noted carefully remark you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Mrs. Ibtissam JAMILI General Manager More 

1 review
Reviewed 4 days ago NEW

Far exceeded my expectation of a Resort for the price. Most staff are very friendly and helpful while only very few can be a little distant, which is still better than a lot of 5* hotels out there. In my experiences this is an excellent Resort hotel if not perfect, food are great, drinks are plentiful and fabulous entertainment through... More 

Helpful?
Thank Kean D
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Mr Kean, Thank you to have taken the time necessary to be willing to make me share your appreciations. I’m happy to know that you are satisfied with your last stay among us and look forward to welcoming you again at this wonderful palace. In the wish to see you soon again among us, Mrs. Ibtissam JAMILI General Manager More 

London, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 days ago NEW via mobile

This would be my forth visit to this exceptional establishment. I have to once again mention an abbasoder and a great credit to this hotel which is my good friend Shareef. No request, job, challenge is to big for him. He delivered what I call in London a 5 star customer experience. He understands that we (tourist) are on holiday... More 

Helpful?
Thank farhad684
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Mr Farhad, Thank you for posting this wonderful and brief review about the Kenzi Menara Palace. I’m happy to know that you are satisfied with your last stay among us and look forward to welcoming you again at this wonderful palace. In the wish to see you soon again among us, Mrs. Ibtissam JAMILI General Manager More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

We had the chance to stay there during the COP 22 event held in Marrakesh in nov 2016. The whole stay was like a charm from Arabian nights. Everything is well organized and clean.The staff and personnel are very friendly and kind. Everything else from the pool, scrub and spa to the tennis court is great. It was hard to... More 

Helpful?
3 Thank AbdalHadi L
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Mr Abdalhadi, Thank you to have taken the time necessary to be willing to make me share your appreciations. I’m happy to know that you are satisfied with your last stay among us and look forward to welcoming you again at this wonderful palace. In the wish to receive you soon among us please agree my best regards. Best... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Me and family stayed at the kenzi menara palace . The hotel staff and the hotel was amazing . They make you feel welcome . The pool and cleanliness I have to give 10/10 for that and the food at the buffet restraunt was amazing . Love tajean food . Can't wait to go back 😊

Helpful?
Thank moyn
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Mr Moyn, Thank you for posting this wonderful and brief review about the Kenzi Menara Palace. I’m happy to know that you are satisfied with your last stay among us and look forward to welcoming you again at this wonderful palace. In the wish to see you soon again among us, Mrs. Ibtissam JAMILI General Manager More 

High Wycombe, United Kingdom
1 review
Reviewed 3 weeks ago

Our whole experience here in Kenzin Menara Palace was great, staff are really friendly, the pool was amazing, with their superb breakfast, our family suit room was very good , very clean, so chill and very relaxing. Salma in reception very accurate and she's very friendly, she got a sweet smile/ very welcoming. Faizan is an amazing man he's always... More 

Helpful?
Thank cclarence25
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Guest, Thank you for posting this wonderful and brief review about the Kenzi Menara Palace. I’m happy to know that you are satisfied with your last stay among us and look forward to welcoming you again at this wonderful palace. I read with a big attention your remarks about the check out . In the wish to see you... More 

Crowborough, United Kingdom
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 weeks ago

Rooms are great, Cherif on the concierge desk was a wonderful ambassador of the hotel and the kindest most helpful person. If he isnt employee of the month every month i'd be amazed. Pool area is great, plenty of beds but not enough to look like a Alicante Sun special holiday resort. The big beds were a welcome addition for... More 

Helpful?
1 Thank SimondSimmons
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Mr Simon, Thank you to have taken the time necessary to be willing to make me share your appreciations. I regret not having been informed during your stay and not have the opportunity to meet with you to understand your dissatisfaction and meet your expectations. I read with a big attention your remarks and I notice that certain points... More 

london
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

We stayed at Kenzi Menara Palace, Marakkech and had a thoroughly pleasant stay.  The hotel has excellent facilities, is well maintained and kept clean all the time.  All the staff namely reception team (Tafique, Salma), Concierge (Shariff) and Chef team (Hicham) were all very welcoming and made our stay very comfortable.  We have special dietary requirements and Hicham went out... More 

Helpful?
Thank greekgodessLondon
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Mr GODESS, I am so happy to have been lucky enough to welcome you in the magnificent hotel I manage in Marrakech,the Kenzi Menara Palace, and to read that you are completely satisfied by this stay. I am sensitive and proud of compliments that you send to all the departments of the hotel: as well as special mention you... More 

Level Contributor
4 reviews
Reviewed 27 October 2016

Second time we have visited this beautiful hotel. The staff could not be friendlier or more helpful - Sheriff in particular was a star, and even went out of his way to go to a chemist and buy some medication when one of our party was unwell. The rooms are well kept and presented. The breakfast and lunch in the... More 

Helpful?
Thank Aimee B
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear guest, I am so happy to read the very kind comment which you were kind enough to leave on the site of Tripadvisor. At first, I send you many thanks for your appreciation of the staff who liked your wonderful compliments, particularly Cherif. I am very glad to know that you enjoyed your stay in the Kenzi Menara Palace.And... More 

Ipswich, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 October 2016

fter the debacle of the lowcost holidays crash, and subsequently booking with an unknown company to get the cheapest deal possible for this hotel, I approached the Reception with some trepidation. But not to fear, after a few minutes, we were checked in, our All Inclusive Premium bands attached to our wrists for the duration, and our two electronic keycards... More 

Helpful?
1 Thank soozcalver
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Guests, I have just read the comment customers that you were kind enough to send to the hotel after your stay in our hotel Kenzi Menara Palace. Thank you to have taken the time necessary to be willing to make me share your appreciations. I have noted carefully all the valuable remarks you have specified, and I will transfer... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Breakfast
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The blend of an Arabo-Moorish architectural style with a generous 10 acres park and gardens makes the Kenzi Menara Palace your haven of peace and tranquility.The Kenzi Menara Palace is a luxury hotel located in a peaceful, 10-acre park in Marrakech just 10 minutes from the medina by free shuttle. The hotel offers accommodation mixing harmoniously the Moroccan style and a modern touch.Guestrooms are comfortable and have a balcony offering a staggering view facing the Atlas mountains. The international restaurant "Terrasse de l’Insensé" and the specialty restaurant "L’Insensé" serve quality cuisine and a different dining sensation and satisfy all taste. There is also a traditional Moroccan restaurant, poolside snack bar, piano bar and room service. The hotel offers various activities including tennis, volleyball, badminton and a swimming pool. The Kids Club is supervised by professionals and gives children the opportunity to discover the Moroccan culture through fun and educational activities. The Spa by Terraké invites guests to relax. Guests can enjoy free Wi-Fi internet access, free on-site parking and a free shuttle to the city centre. ... more   less 

Additional Information about SENTIDO Kenzi Menara Palace

Address: Avenue Mohammed VI, Marrakech 40020, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: €107 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SENTIDO Kenzi Menara Palace 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Hotel Style:
#4 Top resorts Hotel in Marrakech
#34 Business Hotel in Marrakech
#54 Spa Hotel in Marrakech
#66 Luxury Hotel in Marrakech
#83 Family Hotel in Marrakech
#134 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from SENTIDO Kenzi Menara Palace staff and other travellers.
83 questions
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Questions? Get answers from SENTIDO Kenzi Menara Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view is nicer”
 of 5 bubbles 722ki, 2 Dec 2016 | Read review
“All rooms are good. We had visited before going, as it was for business.”
 of 5 bubbles abdalhadil, 21 Nov 2016 | Read review
“The pool view from the room was great but the garden is okay as well.”
 of 5 bubbles cclarence25, 7 Nov 2016 | Read review
“Ask for a room with a pool view”
 of 5 bubbles soozcalver, 24 Oct 2016 | Read review
“Amazing, simple modern decor”
 of 5 bubbles kiania2016, 21 Oct 2016 | Read review
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