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My daughter and I stayed here after backpacking and staying in various places throughout Morocco. We were very pleased the staff welcomed us kindly (as we both looked a bit weary; arriving with just our backpacks.) I stay at various Marriott hotels in USA and...More
I am very DISAPPOINTED. After checking out of the hotel I realized I left my wallet in the drawer. My wallet contained around 200 Euros (combined euros/dollars and dirhams). I asked for the lost and found, I had to spend one hour at the reception...More
Thank Amine C
Response from FESMARRIOTT, General Manager at Fes Marriott Hotel Jnan PalaceResponded 2 weeks ago
Dear Mr. Amine,
Thank you for choosing to stay at the Fes Marriott Hotel Jnan Palace and providing your honest feedback on the TripAdvisor Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More
As a longtime Marriott customer I expected a comfortable and welcoming hotel here in Fez. I made a
Reservation for a two night stay here in Fez. The welcome was gracious and warm. We were also upgraded to a junior suite which was very appreciated....More
Beautiful hotel, awesome room, great pool not enough chairs and umbrellas for the size of the pool
Front desk staff were great and the concierge was very helpful
In general hospitality staff could have a much better understanding of English for those of us who...More
Response from Eurotraveler110 | Reviewed this property |
You have the same questions that I did when I wanted to visit Fez. First, regarding Casablanca, I really wanted to see it. I walked to the train station in Fez and got a ticket. The first class cabin seat was... More
You have the same questions that I did when I wanted to visit Fez. First, regarding Casablanca, I really wanted to see it. I walked to the train station in Fez and got a ticket. The first class cabin seat was about €35 round trip, with stops in Meknes and Rabat before arriving in Casablanca. I hired a cab and saw the city. I felt comfortable doing it.
When I got the train back to Fez, I arrived late. The cab situation wasn't great. The cabbie loaded a bunch of people into it whom I didn't know. We drove away from the area of my hotel. I didn't like this at all. Do have a cellular link established for this country as you travel.
I didn't want to walk the streets at night, but the day is great. The Medina is too far away to walk, especially on streets that are complex. The Medina is something you want to see. I had a guide arranged by personnel from the hotel. It was about €35 for the afternoon and inclusive of tip. I strongly recommend this. The Medina is cool, but it is a real maze.
Have fun in both of these cities. Morocco is an amazing place. I'm very glad to have experienced it!