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Novotel Casablanca City Center

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Novotel Casablanca City Center
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1,119 Reviews from our TripAdvisor Community

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Showing 466: English reviews
Greater Manchester, United Kingdom
Reviewed 1 week ago

I stayed for 4 nights and the rooms were clean, roomy and comfortable. The shower was large and there was a bowl of fruits and tea and coffee in the room - this may be becuase I have a gold card with Accor but not 100% sure. The breakfats in particular was excellent as it always is in Accor Novotel...

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Helpful?
Thank Tallat A
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very...

Surfers Paradise, Australia
Reviewed 3 weeks ago

The hotel is well located in a cluster of hotels near the city centre, medina and train station. Our room was nicely furnished and of a reasonable Novotel standard. My main memory of this hotel is the mayhem at the breakfast buffet. Maybe it was because we were breakfasting later than usual, or maybe it's busier on Sundays but the...

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Helpful?
1Thank Suzanne O
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near...

Sheffield, UK
Reviewed 4 weeks ago

Had a pretty good stay with a teenage boy who uses a wheelchair. Interconnecting rooms exist, indeed a pair on five different floors, but to our surprise we hadn't been given a pair, instead finding ourselves down the corridor from our boy. With not very good grace it was agreed we could move rooms for our second night but it...

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Helpful?
Thank Sarah L
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear Sarah, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very...

Chicago, IL
Reviewed 4 weeks ago via mobile

We only stayed here one night and left before 5am, so we didn't scrutinize too carefully. However, it suited our purpose quite well. It is a large hotel on a strip with an Ibis and Sofitel, so I guess this would be the intermediate option on the block. It could have been a bit cleaner. There were also other large...

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Helpful?
Thank MER1
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing le Novotel Casa City Center. I will not hesitate to share your comments with my whole team. I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again. Sincerely

Reviewed 24 October 2016 via mobile

Rooms are not cleaned properly, door can be opened from outside without key for room 1400 which was brought to the attention of the hotel staff. No directory of information inside the room and no speed dials on the phone itself. So u have to wonder what to dial if u want to talk yo reception or housekeeping or room...

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Helpful?
1Thank Talal H
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear Talal, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. I...

New York City, New York
Reviewed 23 October 2016

Casablanca was the last stop on our tour of Morocco with Gate One Travel. The room I had was large, clean and comfortable but fellow patrons [2] had rooms that smelt of smoke and they had their rooms changed. My friend's sink did not work in her room and her room was changed as well. The room had a limited...

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1Thank ianshamshey
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very...

Sao Paulo, SP
Reviewed 20 October 2016

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Thank SergioSequeira
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Reviewed 17 October 2016 via mobile

The hotel is clean and the staff helpful but it is a bit run down. Very central location Close to restaurants and shopping. If you want to take a cab walk up the street to hail a cab. We were on a tour and our tour manager told us cabs in front of the hotel aren't as reliable. The front...

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Helpful?
1Thank Hilary W
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear Hilary, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the...

Reviewed 12 October 2016 via mobile

This hotel is tired and jaded and needs a refurb, it's not up to Novotel standards, the gym is beyond a joke, just unacceptable for a *cough* 4 star hotel. The main problem is the staff, there are some good people working there, but they are overshadowed by some of the rudest staff I have ever come across. I had...

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1Thank Alwayshungrybkk
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. I hope...

Paris, France
Reviewed 23 September 2016

I would say room quality was just average (low quality towel.) But What was really unacceptable was the check out. It is not the first that my colleagues and me are going to Novotel and we have our booking through a travel agency. Every time there is a mistake on the bill (Night are charged when not supposed to, breakfast...

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Helpful?
Thank QUENTIN L
Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear Quentin, Thank you for taking the time to share your experience. We do inform you that it is very serious case, so we need your full name in order to thoroughly check your bills. Please contact us as soon as possible at the following email addresses : H6572@accor.com & H6572-GM@accor.com Sincerely

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Casablanca City Center is a 4 star hotel offering 281 rooms (including eight suites) located right in the centre of Casablanca, a short distance from the old Medina and the prestigious Hassan II mosque. The hotel offers five meeting rooms, ideal for conferences or seminars for up to 250 people. Whether on a business trip or holiday in Casablanca, you will be charmed by our Lounge restaurant and bar and our comfortable rooms featuring satellite TV and WiFi internet. ... more   less 

Additional Information about Novotel Casablanca City Center

Address: Angle Zaid Ouhmad | Rue Sidi Belyout, Casablanca 20190, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: €92 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Casablanca City Center 4*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, ACCOR, Hotels.com, Expedia, Travelocity, Orbitz, Priceline and HotelTravel.com so you can book your Novotel Casablanca City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Casablanca City Hotel Casablanca
Accor Casablanca City Center
Casablanca Novotel
Hotel Style:
#15 Luxury Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Casablanca City Center staff and other travellers.
2 questions
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Salt Lake City, Utah

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Questions? Get answers from Novotel Casablanca City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors afford the best views”
  • View of Casablanca from my room - you can see Hasan II mosque in the distance
 of 5 bubbles 762tallata, 22 Nov 2016 | Read review
“AIR CON cooling in rooms would help people to sleep better. AIR CON NOT COOL ENOUGH. 😠”
 of 5 bubbles _aishaahmed69, 26 Aug 2016 | Read review
“Ask for a room on the highest available floor to decrease the street noise”
  • Great views on the Hassan II mosque and the port area. Ask for a room on the higher floors.
  • Great views on the Hassan II mosque and the port area. Ask for a room on the higher floors.
 of 5 bubbles cosmopolitanforlife, 11 May 2016 | Read review
“The road side rooms get noisy early morning because of the traffic at the road.”
 of 5 bubbles Rehanasghar, 1 May 2016 | Read review
“On a high level facing the sea / medina.”
 of 5 bubbles Bianca07040, 30 Apr 2016 | Read review
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