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Hyatt Regency Casablanca

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Hyatt Regency Casablanca
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866 Reviews from our TripAdvisor Community

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Showing 549: English reviews
Casablanca, Morocco
Reviewed 3 days ago NEW

The hotel is a perfect place for business stay. Ludivine, the hotel manager is just doing everything to accommodate customer needs and requests. Her high professionalism and awesome can-do attitude makes me forget instantly any issues I have with the hotel, whether it's the booking or the room request as she proved she can sort them out almost instantly. I...

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Helpful?
Thank JaouAhmed
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Many thanks for your nice comments. Sincerely appreciated. I will certaintly share your kind review with our Front Office Manager, Mrs. Ludivine Ughetto, who will be glad to read it. I look forward to the pleasure of welcoming you back at the Hyatt Regency Casablanca. Sincerely; Laurent Ebzant General Manager

Bloomfield Hills, Michigan
Reviewed 5 days ago NEW

A very nice property convenient to the waterfront. Modern on the outside with traditional décor on the inside. Excellent service. Good restaurants, although some open late or not every day. Overall very pleased.

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Helpful?
Thank DrG48301
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. Many thanks for your kind words - I greatly appreciate your feedback. The team and I are very much looking forward to welcoming you back again. With my best regards, Laurent Ebzant General Manager

casablanca, Morocco
Reviewed 6 days ago NEW

excellent , good location , good food , good hospitality , nice reception , health club was under repair , swimming pool was very good out door , staff are will train & smile all times and well educate

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Helpful?
Thank ahmedaS7422EF
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking from your valuable time to share your experience with us. I really appreciated your nice comments regarding our staff, Reception and food and thank you for your confidence. I look forward to the pleasure of welcoming you back at the Hyatt Regency as soon as your travels plan brings you to Casablanca. Sincerely, Laurent...

Reviewed 1 week ago via mobile

I stayed here for one night, i hated Casablanca but the hotel was nice. The check in staff was the downside as they were very short and a bit rude. The staff at breakfast were lovely though. The rooms were very nice, big bed and spacious room.

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Helpful?
Thank Michael B
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking from your valuable time to share your experience with us. I sincerely apologize for the inconvenience encountered upon your check-in. Your nice comments regarding breakfast and rooms, specially the bed are highly appreciated. I hope to have the pleasure to welcome you back at the Hyatt Regency. I remain; Laurent Ebzant General Manager

Dubai, United Arab Emirates
Reviewed 1 week ago

I stayed here 1 year apart (Oct 2015 and 2016) and not much changed. The staff was still very good - very helpful and professional, particularly at the front desk. Check in process was efficient, but beware of the rooms. As in all hotels some are better than others / in need of maintenance. The first room was not clean...

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Helpful?
1Thank MMOost
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking from your valuable time to share your feedback with us. I present you my very sincere apologies for all the inconveniences encoutered and assure you that all your points of dissatisfaction were taken into consideration, to avoid similar situations to other guests in the future, especially with the maintenance and noise. On another side,...

Ontario
Reviewed 1 week ago

We stayed twice, as part of a group. The first time, all was excellent: the room was spacious and sparkling clean, the bed and pillows were super comfy, the elevators were fast, the hallways quiet, the breakfast buffet was outstanding (the best we had in our 2-week visit of the country). There were 2 free water bottles in the room....

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Helpful?
1Thank belleamie10
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Many thanks for your confidence and for taking the time to post your review. I have well noted all your points of dissatisfaction and would like to apologize for not being up to your expectations as during your first stay with us. Let me assure you that this experience is not representative of the service we customarily provide....

uae, United Arab Emirates
Reviewed 1 week ago

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Helpful?
Thank 789tahirk
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Boston, Massachusetts
Reviewed 1 week ago

Centrally located, very nice! Clean, courteous staff members. The hotel is going under renovation, but upheld great standards. The restaurant has delicious angus beef. Free valet parking for guests. We used the regency lounge during our stay, and I want to thank the lounge staff for an excellent experience! Their customer service was wonderful and attentive. Would return to this...

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Helpful?
1Thank amanda l
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Mrs. Amanda, Thank you for taking from your valuable time to share your experience with us. I'm very glad to learn that you enjoyed your stay with us. Your comments regarding the angus beef, Regency Club and its staff are highly appreciated. I look forward to the pleasure of welcoming you back at the Hyatt Regency Casablanca. Sincerely, Laurent...

Istanbul, Turkey
Reviewed 1 week ago

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Thank 468onurg
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Aberdeen, United Kingdom
Reviewed 2 weeks ago

This hotel was excellent in all aspects of the visit. All the staff I meet at the hotel were excellent, from organising taxis & ordering food and drink, this place was ideal. Exactly what hospitality should be. The location of the hotel is ideal at the centre of Casablanca & next door to the outdoor markets. Its right in the...

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Helpful?
1Thank Willythejock
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you so much for choosing Hyatt Regency Casablanca as well as taking the time to share this kind feedback on TripAdvisor.com. Your comments regarding the location and hotel's services are highly appreciated and I look already forward to welcome you back again at the hotel as soon as your travel's plan brings you to Casablanca Kind regards,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Modern 11-story Hotel in city center, overlooking harbor & Old City. ... more   less 

Additional Information about Hyatt Regency Casablanca

Address: | Place des Nations Unies, Casablanca 20000, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: €147 - €228 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Casablanca 4.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Hyatt Regency Casablanca Hotel Casablanca
Casablanca Hyatt Regency
Hyatt Casablanca
Hotel Style:
#1 Business Hotel in Casablanca
#2 Luxury Hotel in Casablanca
#3 Romantic Hotel in Casablanca
#4 Family Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Casablanca staff and other travellers.
10 questions
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Ponte Vedra Beach, Florida
4 months ago
10 months ago
India
over a year ago
East Haddam, Connecticut
over a year ago

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Questions? Get answers from Hyatt Regency Casablanca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room facing the waterfront and mosque.”
 of 5 bubbles DrG48301, 5 Dec 2016 | Read review
“View of the city”
 of 5 bubbles Willythejock, 25 Nov 2016 | Read review
“Luxury hotel”
 of 5 bubbles S0L0TRIPS, 13 Nov 2016 | Read review
“Book rooms facing the mosque, breathtaking view in upper floors”
 of 5 bubbles ButlerJoya, 4 Nov 2016 | Read review
“Facing the Atlantic (North). Higher floors have less traffic noise.”
 of 5 bubbles Chuck, Santa Cruz, 2 Nov 2016 | Read review
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