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Art Palace & Spa

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Traveller (75)
Room & Suite (69)
Dining (5)
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Overview
  • Excellent43%
  • Very good32%
  • Average15%
  • Poor5%
  • Terrible5%
Travellers talk about
“boutique hotel”(7 reviews)
“royal suite”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (155)
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All reviewsboutique hotelroyal suitenespresso machinejames deangreat suiteample facilitiesedith piafcommercial areabed was comfortablefantastic hotelmini barrecommend this hotelserialsnapoleonhaircuttaximorocco
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11 - 15 of 77 reviews
Reviewed 9 May 2017 via mobile

we had to wait 30 minutes while our room was prepared. Then When we were allowed to enter our room it was still in the process of being cleaned. No info in the room about the hotel, how to operate the air conditioning or TV....More

Thank Mike B
Response from Mehdi_ElAmrani, Responsable relations clients at Art Palace & SpaResponded 12 May 2017

Dear Sir, You have kept a mixed memory of your stay in my hotel, and you point out certain shortcomings in the service which has been delivered to you. I sincerely apologize for this and ask you to accept my apologies. I attach great importance...More

Reviewed 24 April 2017

That was the best of the hotel. It was overpriced and the staff were not that helpful. Felt like we were not welcome at all. The room we were in was lovely but the hotel features advertised weren't found. Glad we ended up staying just...More

Thank Lozzer2014
Response from Mehdi_ElAmrani, Responsable relations clients at Art Palace & SpaResponded 27 April 2017

Dear Customer, Thank you for taking the time to give your opinion following your stay in our hotel. Your remarks have caught my attention and I apologize for the inconvenience you are reporting and I can assure you that we are doing everything possible to...More

Reviewed 11 April 2017

I booked this hotel last minute for my female friend and I so was pleasantly surprised when I got there. We were given the Alexander the Great suite which was amazing. The room was slightly kitschy but we adored it given its size and the...More

Thank Miranda S
Response from Mehdi_ElAmrani, Responsable relations clients at Art Palace & SpaResponded 12 April 2017

Dear Traveler,             I would like to thank you for choosing our hotel and for your positive opinion on Tripadvisor. We are delighted that the Spa and Suite Alexander the Great have pleased you. We are delighted to read that you enjoyed our location and...More

Reviewed 6 April 2017

Heard a lot about it , but it did not live up to the perception created. The reception and Entertains areas were the nice Our room disappointing as carpet wet and wooden floor tiles come adrift due to previous Occupants allowing water to flow out...More

Thank Shopman69
Response from Mehdi_ElAmrani, Responsable relations clients at Art Palace & SpaResponded 12 April 2017

Dear Customer, Thank you for taking the time to give your opinion following your stay at our hotel. Your remarks have caught my attention and I apologize for the inconvenience you are reporting and I can assure you that we are doing everything possible to...More

Reviewed 25 March 2017

I visited here in mid February with my wife and 6 month baby. The Hotel is located just off Boulevard D'Anfa. It is smaller than usual hotels but the rooms are very spacious. The Hotel reception and the rest of the hotel does have a...More

Thank Mr_Ice_Ali
Response from Mehdi_ElAmrani, Responsable relations clients at Art Palace & SpaResponded 30 March 2017

Dear Sir,        Thank you for trusting Art Palace Suites & Spa and for writing your review. We appreciated your encouraging review. The whole team and I thank you. We will be delighted to see you again in our establishment.   Best regards

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Pool
Free Parking
Breakfast included
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Multilingual Staff
Shuttle Bus Service
Free Parking
Breakfast included
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Pool
Indoor pool
Details
Price range
US$115 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Casablanca
#10 Business Hotel in Casablanca
#14 Luxury Hotel in Casablanca
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$115 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Casablanca
#10 Business Hotel in Casablanca
#14 Luxury Hotel in Casablanca
Room types
Suites, Non-Smoking Rooms
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Traveller (75)
Room & Suite (69)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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shilllashillla
24 January 2018|
Answer
Response from Cindy P | Reviewed this property |
I'm not sure as we booked thru a travel agent. The staff was very accomodating so I'm sure if you asked they would probably do so if the room was free. We stayed in Casablance when we arrived then for two days before we... More
1
Vote
Godfri
24 July 2015|
Answer
Response from Cindy P | Reviewed this property |
Our airport transport was booked thru our travel agent. When we needed a taxi to get around Casablanca they arranged one to pick us up.
0
Votes
Room Tips
"Don't get the first floor, particularly if a band is playing in the restaurant"
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"Suites with 2 bathrooms would be nice for a family."
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"Any but Elvis looked great, each one of six a UNIQUE theme........."
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"Choose a room with a terrace"
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