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Ibis Casablanca City Center

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Ibis Casablanca City Center
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880 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Jakarta, Indonesia
Reviewed 23 November 2016 via mobile

One advantage of this hotel is its location just across the Gare Port Casa which is quite central and access to the airport, and walking distance to Old Medina and some restaurants. Other than that is just standard (or even substandard) Ibis. Room amenities like bottled water, cups, coffee/tea maker, soap/shampoo, could be improved. Luckily there is a kiosk around...

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Helpful?
Thank WordsRNotEnuff
Malta
Reviewed 22 November 2016

Although excellently located in front of the train station, the rooms need refurbishing. Most of the wooden furniture is broken and badly repaired! The beds are literally horrible, caving in the middle from overuse of the foam topper. Trust me I've had to change 5 rooms over 3 weeks and didn't change more because got literally fed up moving. Sanitary...

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Helpful?
Thank Miguel V
Lichfield
Reviewed 22 November 2016 via mobile

We stayed here for one night whilst on a tour of Morocco. Room comfortable but on the small side. Hotel clean in public areas and rooms. Food perfectly acceptable. Could have been anywhere though because it's a chain.

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Thank Gillian E
Seoul, South Korea
Reviewed 9 November 2016

Stayed here for two nights. Convenient location five minutes to hassan 2 mosque by taxi (around 15 mdh). Casa port train station and fishing port are nearby. Also hertz car rental office is less than 5 minutes. Room is clean but not spacious. Novotel and Sofitel hotels are next door to ibis. But do not expect any service from them,...

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1Thank 359kwangnamk
toronto
Reviewed 29 October 2016

We stayed here for 2 nights before flight back home. We elected to stay downtown instead of near airport to see the sights. Hotel is what you would expect from Ibis; clean, no frills hotel. Nice lobby and restaurant looked okay. Wifi was strong and parking included. Note - the parking is valet, and they park your car at the...

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1Thank pintostar
Hakim M, General Manager at Ibis Casablanca City Center, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Adelaide, Australia
Reviewed 26 October 2016

An easy walk from the station and to the city centre and medina. Clean, quiet, comfortable beds and friendly staff. I left my passport and cash pouch behind in the room hen I moved on to Marrakech. Panic time!! But room staff handed it to management and I was able to retrieve it a few days later. Everything was intact....

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1Thank peterj800
Hakim M, General Manager at Ibis Casablanca City Center, responded to this review
Google Translation

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez...

Agadir, Morocco
Reviewed 21 October 2016

Once in the room, hard to contact reception, you have a phone inside, but no indications to how to call reception. Had a shortage of hot water on my last day. Reception staff not friendly enough, i guess this is part of the ibis policy, to make you understand that you are in a low cost hotel. The great side...

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Thank Ali M
University Place, Washington
Reviewed 17 October 2016

This hotel is in a good location, just across the street from Casa Port which you can take the train to the airport. However, the front desk staff have no customer service skill or just don't care, no courtesy whatsoever. Good for a clean inexpensive place to sleep and don't expect any help or addition info from the front desk...

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1Thank Niramai B
Fredericksburg, Virginia, United States
Reviewed 9 October 2016

First, if you are from the US the star rating system is far different in Morocco. While this is listed as a 3 star, in the US it is a 1 1/2 star. It is next to it's sister hotels - the Novotel and the Sofitel which are better. The rooms were bare bones - very thin hard towels and...

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Thank Gibbs B
Reviewed 29 September 2016

Hotels in Casablanca are expensive for what they offer. Air conditioning does not work very well and the staff knows nothing about service. Breakfast is just plain average. I stayed for one night and was happy when I checked out.

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Thank Javier S

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city right beside the Port of Casablanca, the Ibis Casablanca City Center invites you to stay in one of our 266 rooms featuring satellite TV, heating, airconditioning and direct telephone to ensure your comfort. The Wok and Grill restaurant serves balanced, flavoursome cuisine with meals to suit every appetite. Sit back and relax in the modern and inviting surroundings of the hotel bar. The hotel also features two meeting rooms with conference equipment. ... more   less 

Additional Information about Ibis Casablanca City Center

Address: Angle Zaid Ou Hmad | Rue Sidi Belyout, Casablanca 20190, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: €52 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Casablanca City Center 3*
Number of rooms: 266
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Also Known As:
Hotel Ibis Moussafir Casablanca City Casablanca
Hotel Style:
#4 Best Value Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Casablanca City Center staff and other travellers.
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Questions? Get answers from Ibis Casablanca City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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