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AmericInn Lodge & Suites Ankeny

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#5 of 13 Hotels in Ankeny
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184 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Iowa
Reviewed 1 week ago via mobile

We have stayed here several nights. The staff is friendly and helpful, breakfast is great, pool and hot tub are nice, location is good and it's super quiet at night. I highly recommend AmericInn in Ankeny!

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Helpful?
Thank GroceryManAndGirls
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

We are so delighted that we were able to accommodate you for several nights! We strive to provide exceptional service to everyone. Thank you for your feedback and please remember us for your future travels. Thank you!

iowa, United States
Reviewed 2 weeks ago

First room we got the carpet was wet, second room when we arose in the morning we had insects in the bathroom. All they said was we killed the insects. Worst Americinn I ever stayed in. Never once offered a discount on the room.

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Helpful?
Thank Joe G
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Dear Joe, I am sorry your stay did not meet your expectations. We do strive to meet the guest expectations every time, but in your case we failed. Again, I hope you will except my sincere apologies. If you would like to discuss your stay in more detail, please feel free to contact me.

Minneapolis, Minnesota
Reviewed 23 October 2016

We stayed one night in a 2-queen room and found it to be quite clean and comfortable. The new decor made the room feel fresh, though the carpet was very dirty-looking. The room was also a bit dark, even with all the lamps on. Like other AmericInns, the sink area is located outside the bathroom. That works fine for us,...

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Helpful?
Thank _SLH138_
Sam P, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Thank you for staying with us and for taking the time to comment on your stay. We appreciate the suggestions and we will be looking into ways to provide a more convenient experience. We look forward to seeing you again soon and hope to hear about your next stay! Kind regards Sam

Wisconsin
Reviewed 19 October 2016

This hotel is a good hotel. The employees could be a little friendlier but other than that we will be back. No elevator, so if you need one stay on the first floor. Pet free and smoke free. Ice machine only on the first floor which is not ideal. There is a pool and hot tub. Overall good stay.

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Helpful?
Thank Ocheri H
Ankeny, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

It was great having you back again as our guest. Thanks for taking the time to share your comments. I apologize for any inconvenience during your stay, I have spoken with our staff about your concerns so that we can make sure that everything is just right for each of our future guests. We look forward to seeing you again...

Lincoln, Nebraska
Reviewed 10 October 2016

I was headed back home and need to stop from a long day of driving. The property was conveniently located off I-35. Samir was kind enough to check me in and give me a room near the lobby as requested. I was able to enjoy their nice hot tub as well as take a dip in the pool. The rooms...

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Helpful?
Thank doitlikeaboss
Ankeny, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

We're really happy that you had such a great time during your stay and we hope to see you again. It's always great to hear about all of the experiences our guests have with us. We're thrilled that you enjoyed our clean rooms, upgraded amenities, and delicious breakfast. Here at AmericInn Ankeny, we do our very best to make everyone...

Cedar Rapids
Reviewed 4 October 2016

Our room was clean and comfortable. The hotel was quiet and had mainly families staying over. Breakfast was fine, but I would like to see some healthier options at breakfast,. Conveniently located near the interstate. Overall our stay was good.

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Helpful?
Thank Julie D
Ankeny, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

We're always thrilled to hear about all of the great stays that our guests have when they visit us. We do our best to provide everyone with a clean relaxing experience. Thanks for your comments and we hope to see you again soon! Sam P

Blaine, Minnesota
Reviewed 30 September 2016

On a trip and decided to take pull over to the nearest hotel for a nights rest. Got much more than i expected. The rooms were in great shape, the breakfast had plenty of options many more than i have seen at other chains. if im ever back in the area i will stay again! thank you for the stay!

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Helpful?
Thank Shuja2005
Ankeny, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

It was great having you as our guest and we look forward to seeing you again soon! I'm glad that you liked our newly refreshed rooms and delicious breakfast. Thanks for taking the time to comment on your stay and for your great recommendation. Sam P General Manager

Reviewed 29 September 2016 via mobile

We were in the area to attend The 5th annual Sydney's Wish Motorcycle Run in Altoona. The event is held to raise money for a scholarship and to aid others with funeral expenses with the loss of a child. It's an emotional time for us and we appreciate not having to worry about our "home base" for the week-end. Great...

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Helpful?
Thank engelnuk@Google... e
Ankeny, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Dear Guest, Thank you for your feedback, my staff and I are so happy that we were able to provide a wonderful experience during your stay. If ever in the area again, please don't hesitate to call us! Kind regards, Sam

Ankeny, Iowa
Reviewed 16 September 2016

Very new looking and clean facility. Rooms were exceptionally clean and roomy. Had both hot and cold choices for breakfast, which my hot breakfast was very good. Very good coffee also. It was easy to access and find from I-35.

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Helpful?
Thank Larry C
Ankeny, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

Larry, Thank you very much for sharing your travel experience you had with AmericInn Ankeny with others here on Trip Advisor. I am glad that you enjoyed your stay and we look forward to seeing you again soon. Kind regards, Sam P

Victorville, California
Reviewed 15 September 2016

First the good: The eveninf staff was helpful. The hotel was clean. The breakfast was nice. The room was large (we had a suite). The bed was comfortable. The challenges: No elevator. The air conditioner did not work. We complained and they said to unplug it, plug it back in, and set the temperature higher. We did that. Warm humid...

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Helpful?
Thank 2HappyRoadtrippers
Ankeny, General Manager at AmericInn Lodge & Suites Ankeny, responded to this review

We appreciate your feedback and review, this allows us to improve our operations and items in the hotel that our guest experience first hand. Thank you for your kind comments on our evening staff, I will be sure to forward this to them. Regarding the air conditioner, I apologize for it not properly functioning during your stay. We had our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about AmericInn Lodge & Suites Ankeny

Address: 1610 SE Oralabor Rd, Ankeny, IA 50021-9451
Region: United States > Iowa > Ankeny
Price Range: €96 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — AmericInn Lodge & Suites Ankeny 3*
Number of rooms: 57
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Also Known As:
Americinn Hotel Ankeny
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Questions & Answers

Here's what travellers have asked, with answers from AmericInn Lodge & Suites Ankeny staff and other travellers.
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NW Ohio
10 months ago

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Questions? Get answers from AmericInn Lodge & Suites Ankeny staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that is not musty smelling and insect free.”
 of 5 bubbles V6300HVjoeg, 22 Nov 2016 | Read review
“No elevator so again if you need one request the first floor.”
 of 5 bubbles ocherih, 19 Oct 2016 | Read review
“In process of adding a bar major plus when completed”
 of 5 bubbles doitlikeaboss, 10 Oct 2016 | Read review
“I would not stay there again.”
 of 5 bubbles tah-tah-tah, 26 Jul 2016 | Read review
“I have stayed at in many rooms here and I feel that all rooms are excellent”
 of 5 bubbles ButtercupNana, 23 Jul 2016 | Read review
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