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All reviews front desk room was clean great hotel every morning platinum member business trip in town iowa state breakfast bar king suite great room would stay here again college visit free breakfast nice stay convenient location staff was friendly
After working in the cold wet rain all day I was looking forward to a bed and warmth. I pulled up and the hotel was nicely lit and easy to find. I park my car and approach the front desk. I was stunned how clean...More
Response from NicoleF3556, Guest Services at Holiday Inn Express AmesResponded yesterday
Thank you so much for the 5 star review and taking time to give us feedback on your recent stay. It's great to hear that you enjoyed your whole stay from our breakfast to our clean rooms and friendly staff. Thank you for the kind...More
Stayed in Ames for the Lego FIRST competition in January and it was a great choice. The hotel had a nice sized pool which our son and some of his team used. The breakfast choices were exactly what we expected and there was a little...More
Thank Nicole C
Response from Nicole F, General Manager at Holiday Inn Express AmesResponded 21 March 2018
Thank you so much for your 5 star review. I am very pleased that you and your family enjoyed our clean quite hotel and had a chance to experience the pool and our variety of breakfast choices. We are looking forward to your next visit...More
Stayed here last night. Check in was a complete mess there credit card machine didn’t work so they stayed to come down in the morning to pay. They started calling at 6:30 in the morning to have me come down? I didn’t get in until...More
Thank Louie B
Response from IHGService, Guest Relations Manager at Holiday Inn Express AmesResponded 2 weeks ago
Hi, Louie B!
Among the many options you have for lodging, I appreciate you choosing us!
I am sorry that your overall check-in experience was a disappointment. It is also dismaying that you find the room's sound insulation lacking. I would like to discuss this...More
Half hearted renovation, the facility is still tired and needs a paint job in places, grout in others and better tile fit in others. Kinda like letting you brother in law do your renovation.
At 4 am the dump trucks from down the street start...More
Thank Dan G
Response from Nicole F, General Manager at Holiday Inn Express AmesResponded 5 September 2018
Thank you for taking the time to leave us feedback on your recent stay. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your...More
Beds were on tall pedestals and difficult to get on top of and down from.
Shower actuation in the tub was not intuitive and no instructions.
Breakfast was excellent and by far the highlight of the stay.
Staff was good. Breakfast Staff was excellent!More
Response from Nicole F, General Manager at Holiday Inn Express AmesResponded 2 July 2018
Thank you for taking the time to leave us a review. We're sorry you had such difficulty getting in and out of our beds, it is an issue we are currently looking into. We strive to bring you the best guest experience possible, and your...More
Welcome to the newly renovated Holiday Inn Express Hotel & Suites of Ames, Iowa. The hotel is conveniently located in Ames, off I-35 at exit 113 on 13th Street. We are minutes away from many local …Moreattractions, including Iowa State University, Jack Trice Stadium, Cy Stephens Auditorium, NorthGrand Mall and downtown Ames. Several corporate and government offices are also nearby, such as USDA, NVSL, National Farmers Organization, Sauer-Danfoss, Hach Chemical, Barilla, Ball Co. and 3M. The Holiday Inn Express Hotel was designed with keeping comfort in mind by providing spacious guest rooms and amenities to make travel less stressful. Here, we offer recently renovated guestrooms and public areas with contemporary decor and tons of great amenities, such as an indoor heated pool, a modern well equipped Fitness Center and a new Sundry shop stocked with snacks and toiletries. We also feature the complimentary Express Start breakfast bar. All rooms offer free high-speed Internet & refrigerator/microwave. The hotel features suites offering all the same amenities as our standard rooms plus a separate parlor area. Whether it's for business or pleasure, you can enjoy peace of mind at the Holiday Inn Express Hotel & Suites Ames. The Holiday Inn Express Ames is conveniently located within walking distance to Sauer DanFoss, 3M, and the USDA. There are also restaurants and bars within a few minutes walk! Comfort, convenience, and warm hospitality are all located in Ames - it happens at the Holiday Inn Express Ames. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.