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Hilton Garden Inn Ames

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Traveller (31)
Room & Suite (13)
Dining (2)
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Overview
  • Excellent52%
  • Very good23%
  • Average11%
  • Poor9%
  • Terrible5%
Travellers talk about
“adjustable beds”(6 reviews)
“west side”(8 reviews)
“beautiful hotel”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Ames
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Ames
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (490)
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487 results
Traveller rating
244
112
58
45
28
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LanguageEnglish
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244
112
58
45
28
Show reviews that mention
All reviewsadjustable bedswest sidebeautiful hotelbusiness travelomeletiowa statemy sonhotel staffnewer hotelbasketball tournamentoff the highwaycomplimentary breakfastfront desk staffin townfitness roomgreat place to staystaff was friendly
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1 - 5 of 487 reviews
Reviewed 2 days ago

The air conditioner barely worked and the fan remained on high all night long with little cooling. The hallway was at least 90 degrees. THe staff seemed to not care about our inability to sleep due to the heat. Also, the WIFI signal was very...More

Review collected in partnership with Hilton Garden Inn
Thank gudehawk
Response from spapacek, General Manager at Hilton Garden Inn AmesResponded yesterday

Hello gudehawk, Thank you for taking the time to review our property. We're sorry to hear that your recent stay was below your expectations and our standards. We pride ourselves on providing an excellent guest experience, and part of that is providing well-maintained facilities. To...More

Hotel's Favourite
Reviewed 29 April 2018

We stayed here for my daughter's basketball game. Great location since we were able to walk to the All Iowa Attack facility for the games and to nearby bars/restaurants in between games. The most important aspects of a hotel for me is cleanliness and friendliness....More

Thank gopherlawyer
Reviewed 3 days ago

Lobby nice, staff nice, room very small and needing upgrading. Price very high compared to the same hotel and room in two subsequent Hiltons. Decent breakfast, and very nice staff. Just a dissapointing and poorly soundproofed room.More

Review collected in partnership with Hilton Garden Inn
Thank nhcrazyredhead
Response from spapacek, General Manager at Hilton Garden Inn AmesResponded 2 days ago

Hello nhcrazyredhead, Thank you for taking the time to leave a review from your most recent stay with us. We are pleased to hear you were happy with the nice lobby, staff and the breakfast. We are currently upgrading our rooms and are excited about...More

Reviewed 1 week ago

The Hotel was clean, the room and bathroom were clean, location was right, so you would think this would have been a good experience but it was not. From the over priced breakfast buffet, to their policy of two coffee pods per room that are...More

Review collected in partnership with Hilton Garden Inn
Thank wills622018
Response from spapacek, Manager at Hilton Garden Inn AmesResponded 5 days ago

Hi wills622018, Thank you for taking the time to review our property. I am happy to hear that your room and bathroom were clean and you were satisfied with our location. With every guest, we do our best to provide an excellent guest service experience...More

Reviewed 4 weeks ago via mobile

Been here a few times. Great location and staff is very friendly. Rooms getting updated which is nice. Two things I missed: something to set a piece of luggage on..and good lighting in the room. Very dark and hard to see. Outdoor seating is there...More

Thank Jalynn2015
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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Shuttle Bus Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$131 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Ames
#8 Business Hotel in Ames
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Ames
#8 Business Hotel in Ames
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (13)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Cathy T
14 May 2016|
AnswerShow all 5 answers
Response from HGIAmes | Property representative |
Hi Cathy! Great question! Our breakfast is served in our Garden Grille restaurant, so it is an additional charge. You can order made to order eggs, omelets, french toast, etc. as well as enjoy items off of our buffet such as... More
1
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Room Tips
"away from elevator, top floor, away from traffic noise is always useful"
Read review
"Don't stay on the interstate side, it woke me up the next morning."
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"Room 315 is handicap accessible room. It was huge and at the end of the hallway and quiet."
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"Don't get room over or near pool!"
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