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All reviewscinnamon rollsstayed herefree breakfastwould stay here againbagelsdes moinesfamily weekendone night staytwo queen bedsneeded a place to stayparking lotnice place to staygreat stayfirst floorfront desk staffthe breakfast areabiscuits and gravy
This was an average hotel. We didn't spend much time there, but the room was nice and it was clean. The staff was nice. It was easy to get on and off the interstate and was close to the casino. I would stay again.
My best friend and I came in town for a friend of ours show and from the start we were so warmly welcomed. Everyone was so nice, helpful and inviting. We were so sad to leave such a beautiful and welcoming hotel. Thank you for...More
Thank Candace C
Response from LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des MoinesResponded 16 June 2017
We are so happy to hear you had a great time during your stay with us! Thank you for letting us know!
Have to say this is my what I expected after reading the reviews. They are under renovations. The smell when I walked in was over powering.
The front desk was perfect for me. Here is the papers sign and see ya, just how I like...More
Thank Mark D
Response from LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des MoinesResponded 31 January 2018
I am so sorry about the smell as you walked in. We tried our best to get the smell out as fast as we could. Yes, we are under renovations and a part of that is painting the pool/spa. Thankfully the smell from...More
Busy area overall due to state fair but we had a quiet comfortable long room on first floor. The Hotel exterior nice, lobby area and staff were welcoming - they had some Rice Krispie/snackies on lobby table for guests to enjoy. Large breakfast area; 24...More
1 Thank vacationer185
Response from LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des MoinesResponded 22 August 2017
Thank you for all the great compliments on our hotel and staff. We do appreciate it. Please accept my apologies for the outside light coming in your window. I will certainly take a look at this. We hope to see you again in your...More
The hotel was "good enough." It's very old and you can tell it has some miles on it. The elevators sounded and acted like they would stop working at any minute. The breakfast is minimal compared to a Marriott that we would normally stay in....More
Response from LoriWeatherman, General Manager at Holiday Inn Express Hotel & Suites Altoona - Des MoinesResponded 29 June 2017
I am so sorry your experience with us was not a great one. Just as an FYI, we will be going through a total remodel at the end of this year. I do hope that you will return to give us another try! Have...More