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Homewood Suites by Hilton Aurora Naperville

232 reviews
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Traveller (33)
Room & Suite (23)
Hotel & Grounds (6)
Overview
  • Excellent45%
  • Very good25%
  • Average13%
  • Poor11%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Aurora Naperville
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (232)Write a Review
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All reviewsbreakfast and dinnerfull size fridgelove this hotelfree laundryextended stayi highly recommend this hotelexcellent breakfasthome away from homespacious roomsfox valley malltrain stationbreakfast staffa great place to staystaff was friendlyparking lotoutlet mallpaige
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1 - 5 of 227 reviews
Reviewed 2 weeks ago

We did a family stay for New Year’s Eve and we all enjoyed our stay the staff was so friendly and helpful to everyone that stayed at for the celebration to bring in the new year 2018. It was so many different families that stayed.

Review collected in partnership with Homewood Suites by Hilton
Thank latricee2018
Hotel's Favourite
Reviewed 5 August 2017

We stayed here while attending a concert at Riveredge Park last month (July). The hotel was under construction but we couldn't hear it from our rooms. This hotel was extremely clean and staff was friendly and helpful. We were there on a weeknight so the...More

Thank 3doglovr
Response from Patrick R, General Manager at Homewood Suites by Hilton Aurora NapervilleResponded 8 August 2017

3doglovr, Thank you so much for this 5 star review! We love to hear that you were comfortable staying with us, even while we are going through our complete makeover. If you stay with us again after our renovations are complete, I am sure you...More

Reviewed 2 weeks ago

My wife and I wanted a place where we could get away and do some planning for next year. The Homewood Suites in Aurora/Naperville was a very good choice. Our suite was roomy and very quiet. The bed was extremely comfortable. The kitchen area had...More

Review collected in partnership with Homewood Suites by Hilton
Thank U3186BRdavidk
Reviewed 3 weeks ago

Hotel was apparently still transitioning from operating under another brand. Staff seemed not well trained. Hotel was clean and comfortable overall and the location provided easy access to a lot of local businesses.More

Review collected in partnership with Homewood Suites by Hilton
Thank I7950SEanthonyc
Response from Patrick R, General Manager at Homewood Suites by Hilton Aurora NapervilleResponded 3 weeks ago

I am very sorry that you encountered some issues with our staff. We always strive to make sure that our guests are taken care of. Please feel free to reach out to me if you can provide specifics of the issues that you experienced. Service...More

Reviewed 4 weeks ago via mobile

Arrived with my family after 12 hours drive we found the room not cleaned with old food left in the refrigerator. Called the front desk they did not offer to clean but just to remove the old food or change the room. I decided to...More

Thank Joys R
Response from Patrick R, General Manager at Homewood Suites by Hilton Aurora NapervilleResponded 3 weeks ago

Joys, I am very sorry for the inconveniences that you experienced while staying with us. It was definitely not our intention to move you to a smaller room. Please reach out to me at the property and I would be happy to make this right...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$115 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$115 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (33)
Room & Suite (23)
Hotel & Grounds (6)
Bathroom (6)
Questions & Answers
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Matthew C
29 June 2015|
AnswerShow all 3 answers
Response from Cindy P | Property representative |
Good morning Matt- First of all congratulations on your upcoming wedding! We'd love to speak with you regarding an upcoming block at the hotel. My sales manager has already given you a call, feel free and call us back to... More
0
Votes
Room Tips
"Ask FIRST if the AC unit is in your room and ASK how loud it is in the middle of the night."
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"Others told us that their rooms facing the courtyard were a bit noisy at night."
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"All Rooms are good"
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"Front of hotel rooms are quieter in warmer months. Sport court and courtyard."
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