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Homewood Suites by Hilton Aurora Naperville

229 reviews
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Traveller (33)
Room & Suite (23)
Hotel & Grounds (6)
Overview
  • Excellent46%
  • Very good25%
  • Average13%
  • Poor11%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Aurora Naperville
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Reviews (229)Write a Review
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All reviewsone bedroom suitefull size fridgelove this hotelfree laundryextended stayi highly recommend this hotelexcellent breakfastfox valley mallspacious roomstrain stationhome away from homebreakfast staffa great place to staystaff was friendlycomplimentary breakfastparking lotpaige
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1 - 5 of 224 reviews
Reviewed 5 days ago

Staff were friendly. Clean rooms. Nicely decorated. Spacious room and bed. Wouldn't hesitate to return. Breakfast was nice. Enjoyed the Xmas tree and fireplace. Helpful staff. Check in and check out we're easy.

Review collected in partnership with Homewood Suites by Hilton
Thank Kristi L
Reviewed 1 week ago

Room was never cleaned despite multiple requests, breakfast started over 10 min late and Pre-arrival request for cribs was not honored and staff did not communicate lack of cribs. Overall poor service and lack of responsiveness by staff.More

Review collected in partnership with Homewood Suites by Hilton
Thank Paul M
Response from Patrick R, General Manager at Homewood Suites by Hilton Aurora NapervilleResponded 5 days ago

Paul M, I am very sorry for the lack of service that you received while staying with us. While we did our best to accommodate your request for two cribs in your room prior to arrival and did purchase an additional crib since we were...More

Reviewed 1 week ago

Newly remodeled. Great, friendly staff. I previously stayed here when they were in the middle the remodel, and the staff was so nice I decided to come back. They were able to give me a new room and their friendless made up for the mess...More

Review collected in partnership with Homewood Suites by Hilton
Thank andreapQ8371TD
Response from Patrick R, General Manager at Homewood Suites by Hilton Aurora NapervilleResponded 1 week ago

Andrea, Thank you for taking the time to leave us this great review! I am happy to hear that you found our staff to be very friendly and I hope you had a great time shopping in the area while you were in the area....More

Reviewed 2 weeks ago

The hotel is just a block off of a main thoroughfare but was quiet. Great location made visiting the locations easy and there are a lot of restaurant choices. Rooms were a bit on the small side, but were definitely adequate. Staff went out of...More

Review collected in partnership with Homewood Suites by Hilton
Thank Michael H
Response from Patrick R, General Manager at Homewood Suites by Hilton Aurora NapervilleResponded 1 week ago

Michael H, Thank you very much for this 5-Star Review! We could not be happier to hear that you enjoyed your stay with us and found our staff to be excellent. I will make sure that I share your kind words with our staff! We...More

Reviewed 3 weeks ago

I stayed here one night, and for $82 in April, I thought the room was worth the value. It was clean, bed was comfortable. It was also quiet. I thought the check in was a bit slow and it could have been a bit more...More

Thank Zebra_45678
Response from Patrick R, General Manager at Homewood Suites by Hilton Aurora NapervilleResponded 3 weeks ago

Zebra, Since April, we have finished a complete renovation of our property. I am sure that you will see a huge improvement the next time that you come to the area! We look forward to showing you our upgrades and hope to see you again...More

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Traveller (33)
Room & Suite (23)
Hotel & Grounds (6)
Bathroom (6)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$110 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$110 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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