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Candlewood Suites Aurora - Naperville

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89 Reviews from our TripAdvisor Community

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Showing 88: English reviews
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Beloit, Wisconsin
Reviewed 3 weeks ago

This visit at the Candlewood had a surprising new remodeled hotel. It was modern décor and even the management has been updated. Great service. This was a quick reserved room as a family member in town needed assistance. The Candlewood reserved our 2 rooms as requested and everything was perfect.

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Helpful?
Thank Kathymoa
Rockton, Illinois
Reviewed 3 weeks ago via mobile

It was quiet and clean. The internet was like a turtle and when I called about it, the ding dong at the front desk was full of "uhh...I don't know?" answers. I asked for a booster for the Wi-Fi. "We don't have those". Do you normally have problems with the internet? "Sometimes ". Then he blamed the weather. Checking out,...

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Helpful?
Thank Mitch B
IHGService, Guest Relations Manager at Candlewood Suites Aurora - Naperville, responded to this review

Dear Mitch B, We work hard in exceeding our guest's expectations from us and it's palpable in this case that we fell short. Although I enjoy reading your approval for our quiet ambiance and clean rooms, I'm sorry that the service from our hotel staff and Internet connection were not delivered in the same level of excellence. I'd like to...

Cleveland, Ohio
Reviewed 7 February 2017

The rooms looked great. Everything was new in the room. The room was super clean. The sundry shop had great selection of food items. The fitness center had awesome machines and looked really really good. Will definitely stay here next time I am in town

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Helpful?
Thank raythg
Truro, United Kingdom
Reviewed 26 October 2016

This was a great hotel, we needed to change rooms after 3 nights and nothing was any bother to the staff. Quiet ac, comfy beds, clean rooms, great kitchen area in room, free laundry and gym. The location was good, very close to route 88. However pretty quiet.

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1Thank KATE W
Sherman, IL
Reviewed 5 October 2016

This hotel is a little off the beaten path but I trusted by gps and made it easily. I got to the hotel in the evening and felt safe walking in the parking lot which is a biggie to me. Check in was quick and the men at the desk were very pleasant. There is a nice selection of food...

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Helpful?
Thank Jackie S
Tyler, TX
Reviewed 30 August 2016 via mobile

The hotel staff was friendly and accommodating and the location was convenient. I would stay there again if I was in the area. Pet friendly with plenty of grass, they happily gave me a ground floor room to make it easy with the dogs. There were a few minor problems that the hotel corrected immediately when it was brought to...

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Thank Lesa5770
Nashville, Tennessee
Reviewed 29 June 2016 via mobile

We just needed a place that had a kitchen and laundry and this fit the bill. Having the free laundry is the best part because we had many loads to do after traveling for a week. The "loan" system was great too as we needed a blender and the rooms don't have one but you can get a loaner at...

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Thank fizzy1991
Rockford, Illinois
Reviewed 2 June 2016

Very nice, clean, well-maintained Candlewood Suites hotel, on the west end of Aurora, where it's quiet. Grocery store 6 minutes away. Tollroad entrance 6 minutes away. Convenient. The room was very comfortable. The entire building is non-smoking. There is a laundry room and a workout room, and you can borrow coffee makers, slow cookers, and a variety of other items.

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Thank wrktravelr
Ann Arbor, Michigan
Reviewed 25 May 2016

I had previously stayed here about four years ago. It is a really basic hotel for long term stays (mostly). I enjoyed it last time. This time was totally different. First of all, there was a semi truck and trailer parked in the lot taking up most of the back spaces. I got a top floor room. The air conditioning...

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Helpful?
Thank Bob S
IHGService, Guest Relations Manager at Candlewood Suites Aurora - Naperville, responded to this review

Dear Bob S, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate you previous stay at our property. However, I was concerned to see that you were not impressed this time around due to the issues you had with the air conditioning unit in the...

Appleton, Wisconsin
Reviewed 8 May 2016

We got a great rate on Priceline for this hotel. Upon check in we were assigned a room with a queen bed. That would have been fine except the bed was against the wall. That made it difficult for a senior age couple. Then the manager Luke came to the rescue! He took time to find us a great room!...

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Helpful?
Thank CheeseMom52

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Candlewood Suites Aurora/Naperville, Illinois is the area s newest all suite hotel. Conveniently located adjacent to the high-tech corridor and I-88. If Aurora - Naperville is your destination for business, the hotel is located near Toyota, Hyundai, Dial Corporation and American Electric Power as well as many other Fortune 500 companies. We are also conveniently located only 45 miles from downtown Chicago and the states two major airport hubs Chicago O Hare (ORD) and Chicago Midway ( MDW) Each spacious suite has a fully equipped kitchen and free high-speed Internet access . Check email and talk on the phone at the same time. Relax in the comfortable recliner while you enjoy the CD and DVD players. Work off some stress in our fitness center or visit the Candlewood Cupboard where you can pick a variety of foods, beverages and even toiletry items.Whether your trip is for business or pleasure, embrace the Midwest and stay with the best, Candlewood Suites, Aurora - Naperville! ... more   less 

Additional Information about Candlewood Suites Aurora - Naperville

Address: 2625 W Sullivan Rd, Aurora, IL 60506-1483
Region: United States > Illinois > Aurora
Price Range: €83 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Aurora - Naperville 2.5*
Number of rooms: 83
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Also Known As:
Candlewood Suites Aurora - Naperville Hotel Aurora
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Questions & Answers

Questions? Get answers from Candlewood Suites Aurora - Naperville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room 225”
D4718ZJkatew, 26 Oct 2016 | Read review
“For the best quiet ask for a room on the front side of the building.”
wrktravelr, 2 Jun 2016 | Read review
“All rooms have kitchenettes, bring food if you like!”
Kathymoa, 25 Sep 2015 | Read review
“We have occupied several rooms at different times and all of the rooms were quiet and clean. Would highly recommend.”
2rudypayton, 19 Sep 2015 | Read review
“Recommend 1st floor”
GeorgeandNancy, 20 May 2015 | Read review
5 of 5