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Holiday Inn Express Hotel & Suites Chicago-Algonquin

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Holiday Inn Express Hotel & Suites Chicago-Algonquin
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86 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Chicago-Algonquin
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Showing 84: English reviews
United States
Reviewed 18 February 2016

Very clean, well kept hotel. Staff is super friendly. Breakfast kind of normal for hotel but still hot and available. Pool clean and towels readily available. Will stay here again until my daughter moves to Denver later this year.

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Helpful?
Thank Melissa P
Reviewed 26 October 2015

We used this hotel for our wedding block. After booking the hotel 6+ months in advance, the hotel was not ready for any of our guests by the guaranteed 3:00 check-in. Many guests were late to the wedding because of this. No discount rate was offered to the guests. No positive feedback from the guests who stayed at the hotel.

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Helpful?
Thank Carolyn S
HIEX-Hotel-Staff-alg, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

I am sorry to hear of her inconvenience with the hotel. The hotel was fully staffed, including the general manager. While our normal check-in time is 3pm, hotel was experiencing a huge departure of guests from the previous nights wedding. That is not the reviewers fault, nor an excuse...it did occur and the hotel owns that. The hotel staff was...

Toledo, Ohio
Reviewed 14 October 2015

Came to Algonquin to visit daughter and family living in Woodstock. Picked the Holiday Inn Express as it is a very convenient location on Randal Road near everything - shopping, restaurants, attractions. The hotel itself is very good staffed by people who are really concerned about you. Also have a very nice breakfast.

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Helpful?
Thank Timothy K
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

My staff works hard for the hotel's guests and I appreciate you noticing and spreading the word. We love our location too. Thank you again for your time! We'll see you back real soon.

Springfield, Illinois
Reviewed 14 October 2015

We have stayed here in the past and it is still just as clean and well kept for this stay as it was before. The property is well maintained and in a nice quiet area. Our room was very large and spacious. Breakfast was the standard Holiday Inn Express assortment and was very neat and clean. Beds/Bedding were comfortable. The...

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Helpful?
Thank CandiSpfld
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

We love to hear 'well maintained, neat, clean, convenient and comfortable'. Sharing this with the staff at our daily meeting is at the top of my list. I am glad your stay was satisfying and we look forward to having you back when your travels bring you back up towards Chicago. Thanks again.

chester
Reviewed 1 October 2015

We stayed for 10 Nights in late August 2015 near to relatives in Lake in the Hills. I am a Gold Elite member but no additional extras apart from points or a welcome pack was offered even with a 10 night stay. We has hoped for an upgrade to at least a room with a fridge particularly with a youngster....

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1Thank emma s
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

I appreciate you taking the time and providing us with a lengthy review. We love the feedback and work to be the best. I'm glad your overall stay was a positive one. If you ever need special housekeeping, just let us know. When one feels ill, the last thing you want are visitors. We'd be glad to accommodate. In addition,...

Chicago, Illinois
Reviewed 8 September 2015

This was my second stay at this hotel. Stayed over the labor day weekend. Hotel was booked full! Rooms are ok, a little small for suites and the prices at not cheap but the room is ok. Big bathroom, has fitness center, pool and small snack area. Good for a one or two not stay over. I was visiting a...

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Helpful?
Thank George A
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

Thanks for coming back! It was a busy holiday weekend here and we appreciate you being a part of it. We love the amenities we have too; including the many shopping and restaurant options. We hope to see you again soon.

Carmel, Indiana
Reviewed 7 August 2015

This hotel is well managed and maintained. They must do a good job of training and motivation as the rooms are well maintained and clean. The Breakfast Service is just right. Special service provided by Gloria and Steve was appreciated and was the extra that makes a difference. This is a great place to stay. You will not be disappointed.

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Helpful?
Thank Alan A
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

Thanks for the 5 Star Rating! My staff works very hard and I love to hear the good comments. I am looking forward to sharing your review with them in particular and the rest of the staff. Come back to visit soon!

Reviewed 21 June 2015 via mobile

My husband and I stayed in this hotel for the weekend for a wedding and housekeeping only came once (upon our request) and just cleaned the bathroom. I had called prior to our arrival for the final price of our reservation and asked what it woulf be with tax and any other fees. We were quoted around $250 but when...

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Helpful?
1Thank Pejo0501
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

My sincere apologies that you feel this way. Housekeeping cleans each room everyday, unless we encounter a 'do not disturb' sign. Then we must honor that guest's request for no service. All hotels have an 'incidental fee' hold that's applied to your stay at the time we swipe your credit card. Here, it's necessary in case someone: uses the guestroom...

Ballwin, Missouri
Reviewed 2 June 2015

Stayed at the Holiday Inn Express in Algonquin to visit relatives in the area. The hotel was clean and very convenient to LOTS of shopping and restaurants. The hotel itself is basic, nothing fancy, but it's very clean and in a good location. My room, even though close to the elevator, was quiet. The room was spacious with two double...

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Helpful?
Thank Michele G
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

Thanks for the 4 star review! We normally get rave reviews in regards to our breakfast. What would you suggest. Many like the omelets...yes, they are not made to order, but still good. We love feedback. Enjoy the day.

Bradenton Beach, Florida
Reviewed 27 May 2015

The room was comfortable. But if you can't sleep it doesn't help. Children running the halls until 2am. Commented on it to staff and they said they have.lots of sports teams on weekends. Do won't be staying there on weekends again.

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Helpful?
Thank NoraLee341
HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-Algonquin, responded to this review

Sorry to hear about the noise you endured. We have a policy on noise...only one warning once it's reported to front desk. Teams are no exception to any other guest or gathering. Everyone's stay MUST be comfortable and relaxing. I hope you come back and try us again soon.

65 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Express & Suites Chicago-Algonquin has re-launched with all new trademarks and amenities. As a recipient of InterContinental Hotels Group Renovation Award and J.D. Power and Associates Award for “Highest in Guest Satisfaction among midscale Hotel Chains” we are committed to excellence! You’ll find comfort and impeccable service at one of the most convenient locations in McHenry County. Contemporary furnishings and a friendly staff are eagerly awaiting your visit. Within walking distance are many great shops and restaurants including Colonial Café, Burnt Toast Restaurant, Buffalo Wild Wings, Algonquin Commons Shopping and more!The property features 86 rooms including Executive and Specialty Suites. Also featured is an indoor pool, whirlpool and fitness center. In the morning you’ll enjoy our complimentary hot breakfast full of hot and cold items making breakfast at Holiday Inn Express & Suites Algonquin the perfect way to start your day. Breakfast includes eggs, meat items, yogurt, fresh fruit and juices, made- to-order pancakes and our savory hot cinnamon rolls. For business or pleasure, we are the preferred place to stay when in McHenry County. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chicago-Algonquin

Address: 2595 Bunker Hill Dr, Algonquin, IL 60102-9742 (Formerly Holiday Inn Express Chicago Algonquin)
Region: United States > Illinois > Algonquin
Price Range: €81 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago-Algonquin 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago Algonquin Hotel Algonquin
Holiday Inn Algonquin
Algonquin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chicago-Algonquin staff and other travellers.
1 question
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Milwaukee, Wisconsin
2 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Chicago-Algonquin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on a higher floor for less noise, and maybe less dampness in the rooms”
 of 5 bubbles MelissaR659, 20 Sep 2016 | Read review
“Not first floor”
 of 5 bubbles peeshCharleston_SC, 12 Apr 2016 | Read review
“top floor away from elevator”
 of 5 bubbles MelissaP1960, 18 Feb 2016 | Read review
“Ensure you have IHG Platinum Elite status!”
 of 5 bubbles emmas608, 1 Oct 2015 | Read review
“Nice hotel for a short stay!”
 of 5 bubbles georgea99, 8 Sep 2015 | Read review
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