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Doubletree by Hilton Augusta

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Doubletree by Hilton Augusta
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683 Reviews from our TripAdvisor Community

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Showing 672: English reviews
Columbus, Georgia
Reviewed 2 December 2016

This hotel seemed nice but the rooms need updating and the quality of food is not that great. Our tub clogged at first use and it took hours to get a fridge and microwave to our room. We were told on first morning that breakfast ended at 10 but it ended at 9. We missed the buffet.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mrs4Daddy
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Mrs4Daddy, Thank you for your recent review of your stay at our DoubleTree. I apologize that you weren't pleased with the quality of our food and for the miscommunication about the buffet ending an hour earlier. We do end an hour early on special days likes Thanksgiving, Christmas and Easter. I am sorry that was relayed to you. We...

Augusta, Georgia
Reviewed 1 December 2016

Very comfortable stay and friendly staff, nice hot cookies and water upon arrival, even departure. Clean. I stayed because my moving truck broke down and couldn't co.e for 2 more days. My stay was over Thanksgiving, they had a lovely looking buffet.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank A3637NBsusans
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear A3637NBsusans, Thank you for your recent review of our DoubleTree by Hilton Augusta. We truly appreciate your kind remarks about our staff and yes, those cookies are good. Very sorry about you having trouble with you moving truck, but we are glad we were here to provide you a comfortable stay for a couple of day. We look forward...

Tampa
Reviewed 1 December 2016

Old and outdated and not the level of hotel expected with the Hilton name. The hotel is rather dingy and damp. It's in a great location close to restaurants and mall but needs a real overhaul. I was disappointed in my favorite hotel chain.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Patrice V
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Patrice V, Thank you for your comments from your recent stay with us at our DoubleTree in Augusta, Georgia. We are very excited about our upcoming renovation, which will be starting in early 2017. We know that you will be happy on a future visit once it is completed. Thank you for sharing your concern. It is greatly appreciated.

Houston, Texas
Reviewed 24 November 2016

Breakfast service too slow and waited over 25 minutes for a hamburger for dinner. Very slow and possibly due to the holiday the hotel was not full therefore food service should have been more efficient.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank silky0ne
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear SilkyOne, Thank you for your recent review of your stay at our DoubleTree. I am so sorry and apologize for the very slow service you experience in our dining room. This is normally not the case. I appreciate you sharing your concern so that we can make sure we correct it. We thank you for your patronage and we...

winston salem, United States
Reviewed 22 November 2016

Rooms were pretty clean . The room I had was too dark because of not having a window to the outside. Ordered in room breakfast (put my order on the door for pick up ) no one came by to get so I did not have breakfast before an important business meeting. By the time I realized they never got...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ann Marie D
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Ann Marie D, Thank you for sharing your comments concerning your recent stay at our DoubleTree in Augusta, Georgia. I apologize that we missed getting your breakfast order from your room. That is not normal for us and I am so sorry that you missed breakfast before your meeting. I know a good breakfast is important before a business...

Augusta, United States
Reviewed 19 November 2016

Super friendly staff! The restaurant was amazing with the Friday night seafood and prime rib buffet. Having Starbucks coffee available in the morning was a huge plus! The room was spotless. I would definitely recommend this hotel for staying in the area!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John F
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear John F, Thank you for your wonderful review of our DoubleTree. I love hearing that we have a "super friendly staff". We are very happy that you enjoyed our Seafood Buffet. It has been an Augusta tradition for 26 years. We look forward to you visiting with us again when your travels bring you back to the Augusta, Georgia...

Atlanta, Georgia
Reviewed 18 November 2016

This is an upscale hotel, comfortable, spacious, and clean. The large tub and two TV''s are great. The robes are my favorite part of the stay. The staff is efficient & pleasant, and the cookies are delicious, it's conveniently located and secure.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank J6550XHelizabethf
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear J6550XHelizabethf, Thank you so much for your wonderful review of your recent stay at our DoubleTree in Augusta, GA. We are so glad you had a great experience. Our oversized whirlpool tubs are very relaxing. Glad you enjoyed it. We look forward to your visiting with us again should your travels bring you back to Augusta.

Augusta, Georgia
Reviewed 18 November 2016 via mobile

Our church gets a lot of visiting Pastors for the many conferences we hold, we never hesitate to put our guests There. Good food, location and rooms 10 minutes from the airport excellent membership rates good lemon water And cookies and eat in restaurant and bar

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Helpful?
Thank j3spalding
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear j3spalding, Thank you for your kind review of our DoubleTree. We are thrilled that you enjoying sending your conference guests to us and that you enjoy our food and service. We look forward to future conference guests. We will have the cookies ready!!

Columbia, United States
Reviewed 13 November 2016

Found hotel presentable at 1st glance but elevators and room was in very poor condition. The furniture in the suite was in extremely poor condition (worn) with the exception of the bed. There was hair in the bath tub and in the morning was greeted by a giant cockroach on the wall which totally disgusted me, so much so that...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Albert L
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Albert L, Thank you for your recent review of our DoubleTree in Augusta, Georgia. I apologize that your room wasn't extremely clean. I have spoken with our housekeeping department so we are more detailed for the future. Our hotel is planning an extensive renovation in 2017 and we are looking forward to its completion. Thank you again for your...

Reviewed 10 November 2016 via mobile

This hotel had the best breakfast buffet I have seen this year. The front desk staff are very helpful, and the airport shuttle is a nice extra. Lots of free parking. The rooms are a bit dated but adequate. Housekeeping could be improved a bit, I found last occupant's socks in a dresser drawer.

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Helpful?
Thank Pauline W
AGSDTmgr, General Manager at Doubletree by Hilton Augusta, responded to this review

Dear Pauline W, Thank you for your very kind remarks about our breakfast and staff at our DoubleTree in Augusta, Georgia. Our rooms are a bit dated but we are excited about our upcoming extensive renovation in 2017. Thanks for sharing your concern about housekeeping. I apologize we missed finding the sock and I've spoken with our housekeepers about this....

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Augusta is conveniently located near the Augusta Mall and Augusta National Golf Club. Stay at our modern property and enjoy complimentary shuttle service to and from the Augusta Regional Airport. Upon check-in receive a freshly baked chocolate chip cookie! ... more   less 

Additional Information about Doubletree by Hilton Augusta

Address: 2651 Perimeter Parkway, Augusta, GA 30909
Region: United States > Georgia > Augusta
Price Range: €107 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Augusta 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Doubletree By Hilton Augusta Hotel Augusta
Doubletree Augusta
Augusta Doubletree
Hotel Style:
#9 Family Hotel in Augusta
#19 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Augusta staff and other travellers.
2 questions
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Baltimore, Maryland
over a year ago

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Questions? Get answers from Doubletree by Hilton Augusta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Was located on the Hilton Honor floor, and overlooking the dining area”
dok2rbob, 25 Mar 2017 | Read review
“Don't pass on the warm chocolate chip cookie!”
SheliaD_12, 13 Mar 2017 | Read review
“Not sure on internet as we are diamond members; Room 605 is very spacious”
lmorris8882, 19 Feb 2017 | Read review
“They have bands on weekend, so make sure you request a room away from them playing.”
williammwoodard, 17 Dec 2016 | Read review
“Don't stay here”
  • cut my finger open on this lifting the lid
lfd1275, 7 Oct 2016 | Read review
5 of 5