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Baymont Inn & Suites Augusta West

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Baymont Inn & Suites Augusta West
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547 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Augusta West
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Showing 547: English reviews
Vilseck
Reviewed 27 June 2016 via mobile

Staying here a few days with family. Service has been great, especially Maurice (front desk) and Primo Vasquez for all my needs and very fast. Place could use a little sprucing up but otherwise a good stay. Located near lots of shopping and places to eat within a few minutes drive.

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Helpful?
Thank KatieHogan
Manager18138, General Manager at Baymont Inn & Suites Augusta West, responded to this review

We are extremely happy to see that your stay with us, felt like a home away from home. That is what we wish to make our guests feel with us. Please come back and see us again

Reviewed 26 June 2016 via mobile

Room was very clean housekeeping left candy on bed only problem was the tv & the sink was stopped up but jamal fixed it we hit the pool & enjoyed breakfast will definitely be back and recommend this hotel to friend's & family...

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Helpful?
Thank adamjobnson113
Manager18138, General Manager at Baymont Inn & Suites Augusta West, responded to this review

Thank you so much for your praise of our hotel! It means so much to us that you took the time to write a great review. We look forward to your next trip to Augusta and hope to welcome you back to the Baymont

Reviewed 23 June 2016 via mobile

My stay at the baymont was great the staff are great and very friendly, while during my stay there my cable tv stopped working, until I called the front desk and they sent there maintenance man Primo Vazquez to fix the TV he was there very fast and fixed my TV so I was able to watch it... Before he...

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Helpful?
Thank yadira r
Manager18138, General Manager at Baymont Inn & Suites Augusta West, responded to this review

Thank you so much for your kind words about your recent stay at our Baymont Inn and Suites We are truly glad you enjoyed your stay. We are looking forward to your return visit.

Reviewed 22 June 2016 via mobile

My room was very cold when I entered my sheets look liked they were fresh out the dryer I had no towels in the bathroom I really wanted to get a refund & check out I went outside to smoke a cigarette to blow off steam then jamal the houseman who was picking up trash started a nice conversation he...

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Helpful?
Thank sweetsaraAustin
Manager18138, General Manager at Baymont Inn & Suites Augusta West, responded to this review

Dear Guest Thank you for taking the time to write a review of our hotel. I sincerely apologize for any inconvenience you may have experienced during your recent stay. We know that there are lots of hotels out there to choose from. Our staff takes pride in creating an atmosphere that make the Baymont stand out from the rest.Hope to...

Georgia
Reviewed 22 June 2016 via mobile

Our stay was 3 weeks, and the reception staff is excellent and very friendly. The varied breakfast (hot / cold). The double rooms have enough space, comfortable bed and pillows. The hotel is very quiet and the housekeepers are very friendly. In the dining room there is coffee all the time and occasionally have free cookies in the lobby for...

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Helpful?
Thank WSuren
Manager18138, General Manager at Baymont Inn & Suites Augusta West, responded to this review

Dear guest, Thank you so much for taking the time to review our hotel. Our goal here is to exceed all of our guests expectations. So we are extremely happy that we were able to do that for you. Hope to see you Soon Again

Mobile, Alabama
Reviewed 21 June 2016

AMAZING STAFF!!!!!!!!!!!!! This is the first time I've been to a Baymont and I never experienced such great hospitality in my LIFE!!!. Mrs.Deepika & Tiara greeted me with great smiles they where both so sweet and helpful. My room was the perfect temperature which was very welcoming.The furniture was also nice and comfortable. I also enjoyed the pool and got...

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Helpful?
Thank cyrussmith2016
Manager18138, General Manager at Baymont Inn & Suites Augusta West, responded to this review

Thank you for taking the time to send a review about your stay. We appreciate the feedback!

Reviewed 19 June 2016

Everything was great. Front desk MARC was very helpful and did everything I needed him to do. That man needs a raise!! The room also has a big huge gigantic jetted tub. Friendly staff , the only thing that disappointed me was the breakfast.

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Helpful?
Thank Akeem19844
Manager18138, Front Office Manager at Baymont Inn & Suites Augusta West, responded to this review

Hello Valued Guest, We appreciate all of your positive comments about our property. We will continue to provide the very best service that we can. Please come back to see us again.

Reviewed 18 June 2016 via mobile

After staying two great nights at this location, me and family really enjoyed this hotel. When we first arrived at the front lobby, The staff was very nice. The rooms smelled fresh and very clean. Mary the housekeeping manager always made sure we had everything okay in our room. She fixed the tv when it was not working. Also the...

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Thank jayden43
Manager18138, General Manager at Baymont Inn & Suites Augusta West, responded to this review

Dear Valued Reviewer, Thank you so much for your warm words about the Baymont Inn Augusta West, such appreciation motivates us to continue delivering excellence in all aspects of our hotel operations. We look forward to welcoming you back again.

Reviewed 18 June 2016 via mobile

Soon as you enter the hotel you smell & see how clean it is staff was nice tv kept acting up but jamal fixed it he was very nice thru the whole process even showed me how to incase it happened again breakfast was good the houskeeper Brenda S had my room very very clean i was very satisfied keep...

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Helpful?
Thank dhen706
Manager18138, General Manager at Baymont Inn & Suites Augusta West, responded to this review

Dear Guest Thank you for your Review on TripAdvisor . We take great pride in delivering exceptional service each and every day. I am thankful that is what you experienced . Please continue to choose the Baymont Inn Augusta west and we will continue to strive for excellent customer satisfaction. Thank You hope to see you soon

Warner Robins, Georgia
Reviewed 17 June 2016

Good general hotel. Cleaning staff needs a remedial class in the definition of clean. There were dust bunnies behind the door. I think the cleaning crews open the door and never look behind it when cleaning a room. Bathroom needed some attention as well. During my visit, there was some sort of large family event going on, loud talking in...

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Helpful?
Thank 644wileyl
Manager18138, General Manager at Baymont Inn & Suites Augusta West, responded to this review

Dear Guest I would like to thank you for taking the time to give us a review. We value each and every review and use them to better our hotel. I would like to apologize for the issues that you had during your stay. I have spoken to my housekeeping staff about the issues you had to face during your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of golf country, the Baymont Inn is just minutes from the prestigious Augusta National Golf Club, home of the annual PGA Masters Tournament. Visit the Augusta Exchange on the River or enjoy and event at The Augusta Cutting Horse Futurity, cheer on the Augusta Green jackets (baseball), Paine College (basketball) and Augusta State. Enjoy numerous restaurants within minutes of the property head for the bowling alley (Turtles Tournament) or shop at Augusta Mall (Best Shopping in Augusta). The Baymont Inn Augusta has a sparkling outdoor swimming pool, plus meeting facilities for business and personal gatherings. Rooms are newly renovated, pleasant and spacious with plenty of amenities such as free high-speed Internet access, business Center, and exercise facility. We also feature Whirlpool Tubs in all of our Suites. Come and relax in our new plush bedding. Our Complimentary Hot Breakfast Buffet is served every morning by our friendly staff. Easy access from Bush Field and Daniel Field off Interstate 20(Booby Jones EXPWY 520) .Convenient for visitors to all hospitals and colleges, including Fort Gordon Military Base and the Medical College of Georgia, and to such businesses as Electrolux, Kimberly Clark, Proctor & Gamble, Club Car, Quebecor World and Thermal Ceramics. Free parking with sufficient space for Tour buses. Come and Experience the southern Hospitality at the Baymont Inn Frontage Rd. ... more   less 

Additional Information about Baymont Inn & Suites Augusta West

Address: 629 NW Frontage Rd, Augusta, GA 30907-2406
Region: United States > Georgia > Augusta
Price Range: €53 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Augusta West 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Baymont Inn & Suites Augusta Hotel Augusta
Baymont Inn And Suites Augusta
Baymont Inn Augusta
Comfort Inn Augusta
Augusta Comfort Inn
Hotel Style:
#8 Best Value Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Augusta West staff and other travellers.
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5 months ago
5 months ago

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Questions? Get answers from Baymont Inn & Suites Augusta West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is something wrong in all of them so pick what least bothers you.”
 of 5 bubbles wellwishing101, 27 Sep 2016 | Read review
“Ask for a suite and ensure that everything is there and clean”
 of 5 bubbles Yankee_heart, 22 Sep 2016 | Read review
“Don't stay here!!! A/C is loud, elevators don't work, clerks and managers couldn't care less......”
 of 5 bubbles happyloved199, 29 Aug 2016 | Read review
“Request a low bed , otherwise bring a stool to get in and out of bed.”
 of 5 bubbles cn2605, 6 May 2016 | Read review
“Honestly the staff and cleanliness is fantastic. Some issues but resolved quickly.”
 of 5 bubbles gkuman1975, 7 Apr 2016 | Read review
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