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Hilton Garden Inn Augusta

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Hilton Garden Inn Augusta
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467 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Augusta
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Showing 467: English reviews
Evans, United States
Reviewed 31 July 2016

I always enjoy my stay at this hotel. Everyone always make you feel welcome and the hotel is clean and and the beds are so comfortable. I really enjoy the convenience and ease of a restaurant and bar on the premises. I wish I could stay more often

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Helpful?
Thank Tonya D H
newport_group, General Manager at Hilton Garden Inn Augusta, responded to this review

Always glad to hear from our returning guest. That shows consistency and that is one of our top goals. We enjoy all of our guest and look forward to your return. Thank you for being loyal to the Hilton Brand, our hotel, and taking the time to leave a comment about your stay. Thank You,

lexington, United States
Reviewed 28 July 2016

Hilton garden inn is the best hotel you will ever stay in. The rooms are always clean and stylish, and you will never want for anything . The staff is friendly and efficient , and you will have a wonderful stay ! I highly recommend staying here ! You will be well pleased every time !!!

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Helpful?
Thank Donna J
newport_group, General Manager at Hilton Garden Inn Augusta, responded to this review

It is one thing to think you are #1, but it truly means something special when our guest tell us we are #1. Our goal is to get every guest to have your same reaction after their stay. We will continue to work hard therefore all guest have the same experience as yourself. Thank You,

Liberty, South Carolina
Reviewed 27 July 2016

Excellent rooms and exceptional staff! You will not find a better place to stay at their affordable rates. We booked a jacuzzi room with king bed. Also, we added the Romance package which worth every penny. The champagne and chocolate covered strawberries were perfect!

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Helpful?
Thank Mike M
newport_group, General Manager at Hilton Garden Inn Augusta, responded to this review

We are delighted with the experience you had at our hotel. The Romance Package is such a nice added value and our guest do seem to really enjoy that feature. Thank for leaving a comment about your stay at our hotel. Thank You,

Loxahatchee, Florida
Reviewed 17 July 2016 via mobile

After leaving the hotel from hell, this Hilton on Stevens St was a breath of fresh air. It was clean and inviting. The beds were comfy and the feather pillows were a nice touch. There is a small restaurant downstairs where you can sit and be served. They even have a small bar. What more can I ask for? Thank...

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Helpful?
Thank Janney8
newport_group, General Manager at Hilton Garden Inn Augusta, responded to this review

Well, we are very happy to have come to your rescue. We want all travelers to the Augusta area to have pleasant hotel stays, and it pleases our staff to know we provided good accommodations to a guest coming from a bad experience. We will continue to provide our guest with good and clean accommodations, with affordable dining options. Thank...

Ipswich, United Kingdom
Reviewed 15 July 2016 via mobile

Stayed 1 night, passing trough to Alabama. Hotel is typical of most Garden Inns. Seemed quite new, and had a standard King Room....Normally get upgraded to a larger room...but not on this occasion? Staff very helpful, room fit for purpose, and the free breakfast (HiltonHonours) was cooked to order, and was very good! But free is always/mostly good!? Hamptons are...

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Helpful?
Thank Nick L
newport_group, General Manager at Hilton Garden Inn Augusta, responded to this review

Man, we are sorry we didn't give you that WOW factor while staying with us. We understand you did have a nice stay and we appreciate the nice things you had to say about our property. We will continue to work hard so that not only a first time guest, but our returning guest are super impressed with his or...

Houston, Texas
Reviewed 13 July 2016

Service was Great. Room was clean. Oreder room service and the food was Awesome!!! Plenty of parking and the atmosphere was inviting. Monica at the front desk was extremely helpful and friendly!! Nice..

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Helpful?
Thank ladonnaj354
newport_group, General Manager at Hilton Garden Inn Augusta, responded to this review

Sometimes when staying at a hotel you really do not want to leave the room if you do not have to and having rooms service can be so nice. So happy to hear Monica made a positive impression, she is one of our valued employees. Thank You,

Stockbridge ga
Reviewed 11 July 2016

Great place to stay. Staff was awesome and very professional. The place was extremely clean. The food was good. The outdoor patio is a great place to relax and unwind. The place is located near several places to eat.

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Helpful?
Thank Dwain P
newport_group, General Manager at Hilton Garden Inn Augusta, responded to this review

Long as it is not too hot the patio can be a great place to relax. In our fall months a lot of our guest relax out there and sometimes turn on the fire pit. Glad you had a nice relaxing stay with us and hope to meet your needs again if traveling to Augusta.

Reviewed 11 July 2016 via mobile

I received awesome treatment from the staff at this hotel. Front desk agent comped my son and me free breakfast. Can't remember his name but he was very professional and greated me as a Hilton Honors member. Normally breakfast is not included. Laura at breakfast was very nice. Had a 1BR King. No issues with the room.

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Helpful?
Thank Barry W
newport_group, General Manager at Hilton Garden Inn Augusta, responded to this review

We want to thank you again for being a loyal Hilton Honors member. Happy to ready our staff was able to accommodate you with a breakfast coupon and our hostesses took good care of you. Thank You,

Beaufort, SC, United States
Reviewed 11 July 2016

The hotel has a friendly, helpful staff, and the facility is beautiful. The rooms are very clean and are spacious. It is conveniently located just off the interstate highway and is close to many restaurants. In addition, the hotel restaurant has convenient hours of operation and the food is very good. I recommend the breakfast bar for fast service and...

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Helpful?
Thank Gloria G
newport_group, General Manager at Hilton Garden Inn Augusta, responded to this review

Thank you for commenting on our nice facility. As properties get older we have to put more work in to keep it looking nice. We will continue to try and provide great service to all of our guest. Thank you for taking the time to leave a comment.

Bastrop, Louisiana
Reviewed 11 July 2016 via mobile

I had a good night sleep after I killed the roach climbing up the bathroom wall. The room was nice and the staff was very friendly, but they need to call the bug man and get on a regular spray schedule. We ate the breakfast and I suggest you save that money and go to McDonald's. Not impressed with the...

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Helpful?
Thank Brenolan
newport_group, General Manager at Hilton Garden Inn Augusta, responded to this review

We are sorry we did not do better with your previous stay with us. The bug issue has been addressed and we are looking into other breakfast options so all guest feel their money was worth the food. Thank you for leaving a comment as all reviews can be learned from and make us better. Thank You,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Augusta's Newest Hilton Property!! We have 114 rooms & suites and are completely nonsmoking. Located 2 miles from the Augusta National Golf Course and 1 mile from the GA/SC border. We are located off of I/20 & Washington Road. ... more   less 

Additional Information about Hilton Garden Inn Augusta

Address: 1065 Stevens Creek Rd, Augusta, GA 30907-3203
Region: United States > Georgia > Augusta
Price Range: €108 - €195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Augusta 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Hilton Garden Inn Augusta Ga Hotel Augusta
Hilton Augusta
Hotel Style:
#2 Romantic Hotel in Augusta
#2 Family Hotel in Augusta
#6 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Augusta staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Augusta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a corner room, upper level.”
 of 5 bubbles marthag795, 26 Nov 2016 | Read review
“We stayed on the 5th floor. Super quiet.”
 of 5 bubbles williamhV6669XG, 23 Jun 2016 | Read review
“Very good hotel, but for being a Hilton Property, they should offer free breakfast to their guests in the morning.”
 of 5 bubbles georgecD3508VR, 2 Jun 2016 | Read review
“great location”
 of 5 bubbles rena1215, 10 Apr 2016 | Read review
“Choose rooms that are in the middle of the hall.”
 of 5 bubbles ohrhilly, 7 Apr 2016 | Read review
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