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Hilton Garden Inn Augusta

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Hilton Garden Inn Augusta
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506 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Augusta
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Showing 505: English reviews
Beaufort, South Carolina
Reviewed 26 November 2016

Enjoyed a 2 night stay with m yr husband the hotel was nice and clean the staff was very professional definently will be staying again in the new future. The hotel was near the mall and 2 flee markets and downtown restaurants

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Xavier M
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

One of the best things about our hotel is the location. Our housekeeping department especially appreciates every time a guest informs us our clean the hotel was. Thank for taking the time to leave a review and we look forward for your return trip to Augusta. Thank You,

Reviewed 26 November 2016

The location is central to the city, just off of he interstate. Good security, but only 2 handi-cap spaces. Our room was clean, comfortable, and had a small refrigerator. For breakfast for $12.95 you can get a very nice breakfast. They also serve an evening meal in a small dining area, have a full open bar open until midnight. A...

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Helpful?
Thank Martha G
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We are very happy to read how you enjoyed your stay with us over the Holiday. Thank you for such a glowing detailed review of your experiences with us. We very much appreciate the review and I am sure so do other travelers. Thank you for choosing to stay at the Hilton Garden Inn Augusta.

Lexington, Kentucky
Reviewed 22 November 2016

I tend to always stay out Washington Rd by I20. Its a good location and this hotel and staff are top notch. If you have an issue, give them a chance and they will correct it. Great location, room and staff. What more could you ask for?

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Thank Wejj
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

All we ask for is to give us a chance to prove where are a great place to stay and if you happen to have a bad experience please let us know because we will do everything possible to correct our mistakes. Thank You,

Mobile, Alabama
Reviewed 22 November 2016

Rooms were clean and breakfast was awesome. HH members are very well taken care of. Internet was very slow, maybe due to using the complimentary one. Room service was quick and displayed great hospitality

Review collected in partnership with Hilton Garden Inn
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Thank 6latoyam
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We appreciate you choosing our hotel to stay while in Augusta. Thank you for taking the time to comment about your experiences at our hotel. Thank you,

Reviewed 17 November 2016

Horrible stay. Areas in lobby and rooms dirty. Old worn furniture. Lampshades tears, bathtub chipped and rust. Garbage was in cans upon arrival. Did not honor request for a shower. Blankets had fuzz on them. Uncomfortable stay. Would not recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Thank H4257ZBdonnak
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We do apologize for the bad experiences you had while staying at our hotel. Good cleanliness and condition is just one of the expectations our guest have of us, and it is on our staff to meet those expectations. We will continue to improve therefore other guest do not have this same experience. Thank you for taking the time to...

Lugoff, South Carolina
Reviewed 15 November 2016

Everything was great other than they had a revival going on in one of there ball rooms. It was loud and annoying because we wanted to relax. It was not till about 11pm when it got quiet. Ask if they will be having any parties and ask for a room away from it.

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Thank D8958OCjuliek
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We hate that one of our groups using our ballroom disturbed our guest. It is unacceptable and we will do better ensure guest not attending events do not have their stay negatively impacted. We do apologize for this and have put action plans in place to prevent such a re-occurrences. Thank You,

Charlotte, North Carolina
Reviewed 12 November 2016

Great location. Convenient. The staff was phenomenal. Room was clean, spacious, quiet. The internet was horrible in the room but I find that is typically the case when staying on the fringes of Hilton hotels. (Not close to the central core). Be sure to take advantage of the restaurant and bar. Business Center was the most efficient I've seen in...

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Thank O5119TMgaryb
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Thank you for choosing to stay with us while in Augusta. Our staff will continue to work hard to ensure each guest has a phenomenal stay. I will do my part as General Manager and address the internet issues you experienced while staying with us. Every guest should be able to easily access the internet while connected to our network....

Tallahassee, Florida
Reviewed 8 November 2016

This hotel is near many desirable attractions and conveniently located for both GA and SC. There are many food and coffee options nearby and it is easy to access I 20. The staff is friendly, the rooms clean and comfortable. Great TV options too.

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Thank DrFZ58
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Our location definitely brings value to our hotel. Close enough to highways, attractions, and restaurants, but not so close that your sleep is disturbed. Thank you taking the time to leave a review informing other travelers of your experiences with our hotel. Thank You,

Reviewed 5 November 2016 via mobile

In Augusta on business and decided to try a new hotel. I was not disappointed. Staff were very friendly and room was nice. Location is good, convenient to anything you may need. Will definitely consider staying here again when I return to Augusta.

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Thank ajwasdin
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

All we ask is that you give us a chance and we strive not to disappoint. We very excited that we meet your need while in town on business and very much look forward to any future stays you may have with us. Thank You,

Peachtree City, Georgia
Reviewed 4 November 2016

rooms are very large and very clean and the staff goes out of the way. the restaurant is very good and fresh the gym was clean as well and not too small the location is very convienent and close to everything .

Review collected in partnership with Hilton Garden Inn
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Thank susan h
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We are happy that you enjoyed your stay. Our staff appreciates every review and we want to say thank you for choosing our hotel as your place to stay and then taking the time to leave a review about your experiences. Thank You,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Augusta's Newest Hilton Property!! We have 114 rooms & suites and are completely nonsmoking. Located 2 miles from the Augusta National Golf Course and 1 mile from the GA/SC border. We are located off of I/20 & Washington Road. ... more   less 

Additional Information about Hilton Garden Inn Augusta

Address: 1065 Stevens Creek Road, Augusta, GA 30907
Region: United States > Georgia > Augusta
Price Range: €111 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Augusta 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Hilton Garden Inn Augusta Ga Hotel Augusta
Hilton Augusta
Hotel Style:
#2 Romantic Hotel in Augusta
#2 Family Hotel in Augusta
#6 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Augusta staff and other travellers.
6 questions
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Questions? Get answers from Hilton Garden Inn Augusta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are spacious and clean.”
178ronc, 17 Apr 2017 | Read review
“We stayed on the second floor so we could have a shower rather than a tub.”
T8055CWbarbarab, 1 Jan 2017 | Read review
“Nothing really”
JimE782, 23 Dec 2016 | Read review
“ask for a corner room, upper level.”
marthag795, 26 Nov 2016 | Read review
“We stayed on the 5th floor. Super quiet.”
williamhV6669XG, 23 Jun 2016 | Read review
5 of 5