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Hilton Garden Inn Augusta

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Hilton Garden Inn Augusta
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490 Reviews from our TripAdvisor Community

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Showing 490: English reviews
Middle Georgia, United States
Reviewed 4 weeks ago

We are Hilton Honors members. Hilton is our choice for hotel stays when we travel. Accomodations, amenities & staff are always wonderful! We enjoy all Hilton hotels but The Garden Inn is our favorite. We love the indoor heated pool & the hot tub. This really relaxes tight muscels after a tiring drive. Homewood Suites is also great. Your dinner...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rebecca L
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We want to thank you for being a loyal member with the Hilton Brand. We are so happy you enjoy our hotels and look forward to any future trips you have to Augusta. Thank You,

Columbus, United States
Reviewed 16 January 2017

Everything about this stay was a delight. Easy and fast check-in (with cold water bottle), clean room, happy and courteous staff, and great breakfast crew. Felt welcomed from start to finish. All staff, even if only passed in the hallway were welcoming and thanked us for staying there.

Review collected in partnership with Hilton Garden Inn
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Thank K3560LVloric
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We strive to ensure everyone of our guest has a great stay. From the front desk clerks, to bartenders, housekeepers, and maintenance we all want to ensure your stay meets or exceeds expectations and then we thank you as much as we can for choosing our hotel then taking the time to comment on your stay. Thank You,

Martinez, United States
Reviewed 5 January 2017

Enjoyed the stay. The lobby is really nice to sit and watch TV and interact with other folks. Ms Mae the lobby attendant is extremely nice and welcoming. The rooms were clean. The TV had some issues with lines.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Estella J
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Thank you for choosing our hotel on your travels through Augusta. Ms. Mae is a great employee and all our guest say she makes their stay much more memorable. Thank you for commenting on your stay and mentioning an employee that made your stay that much better. Thank You,

Lexington, South Carolina
Reviewed 2 January 2017

The hotel was so pretty but the best part was the staff. They were all so sweet, kind, helpful. Best hotel stay ever!! The room we stayed in was very nice, quiet, comfortable beds. The breakfast was DELICIOUS!! The pool and fire pit area were so nice to enjoy. Loved every minute of our stay!!

Review collected in partnership with Hilton Garden Inn
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Thank carleneh2017
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Sometimes in travels you come across an older hotel but it does not seem that way and that is because of the staff. Great employees make the experience more memorable for all guest. We are so happy our staff made your stay more memorable. Thank You,

Willowbrook, Illinois
Reviewed 1 January 2017

We are on our way to Hilton Head and stayed at this hotel overnight. The front desk was manned by the nicest young lady ever. Beautiful smile and so happy to help in any was she could. She has the looks, a very good heart, efficient and intelligent. Her name is Debriana. I hope Hilton hangs on to her because...

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Helpful?
Thank Barbara B
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

Debriana is one of our great front desk employees. Her great professionalism and customer service is always on display and is another reason guest love our hotel. Your glowing review mentioning Debriana will be passed on. Thank you for taking the time to leave a review about our hotel. Thank You,

Avon, Connecticut
Reviewed 30 December 2016

Stayed for one night (Christmas eve) on our trip from CT to Florida. Mainly booked this place because of the indoor pool - most similar hotels in the area only have an outdoor pool - and the rewards membership. Room was clean and in good condition, beds were comfy. The only major complaint I have is with the A/C. It...

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Helpful?
1Thank Ump22
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We are glad you enjoyed your stay with us other than the issues with the AC unit. Pleased to be informed our staff did try to compensate for the issues you experienced with the unit. We have our maintenance department going through the units to ensure other guest do not experience the same issues. Thank you for choosing to stay...

Reviewed 30 December 2016 via mobile

While passing through Augusta in the early morning hours I decided that I needed to get a hotel room to get some rest for my journey ahead. I came upon the Hilton Garden Inn and once I walked to the front desk I immediately knew that I made the right choice. I was greeted by a young man by the...

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Helpful?
Thank Meguel S
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

And the world could use more guest who give such detailed glowing reviews such as yourself. Austin will be recognized by our staff for the level of professionalism displayed during you stay. Thank you for taking the time to leave a review and choose our hotel when traveling through Augusta. Thank You,

Hilton Head, South Carolina
Reviewed 27 December 2016 via mobile

I won't make the mistake of coming to this Hilton property again. The room was great, but the staff member I dealt with was awful. Im not sure of her name, it may have been Olivia or Olive, one of those. She was a short girl, with blue eyes. But she was very rude, and acted like she did not...

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Helpful?
1Thank Elizabethjjj
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

It is very unfortunate to read about the bad experiences you encountered with one of our employees. We strive to ensure every guest has a pleasant experience no matter the employee they encounter. We will do our due diligence to ensure other guest do not have this same experience. Thank you for taking the time to leave a review about...

Orlando, Florida
Reviewed 27 December 2016 via mobile

This is our second time at this hotel in the last 4 months. We had such a great stay last time it made it an easy decision to make reservations here for the Christmas break. Very nice staff especially Cornelius and Monica at the front desk. Rooms were clean quiet and comfortable. Nice to have the bar for a relaxing...

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Helpful?
Thank ejhann
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

We know one of the number one reasons guest return to a hotel are the experiences created by the hotel employees. Monica and Cornelius are some of the employees that help our hotel have returning guest as yourself. Thank you for mentioning these employees and choosing our hotel for spending your holiday break. Thank You,

Valdosta, Georgia
Reviewed 25 December 2016 via mobile

was tired from a long Christmas Day with family and couldn't have asked for a better guy to help me very nice and clean room kudos to C.Scott at the front desk this guy with the great service and a good location in the heart of everything in Augusta Ga

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Thank johnniechad
Newport G, General Manager at Hilton Garden Inn Augusta, responded to this review

It is great employees like Mr. Scott that keep guest returning to our hotel. We are to pleased to see you choose our hotel over the Holidays and for Mr. Scott making that stay so much more memorable. Thank You,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Augusta's Newest Hilton Property!! We have 114 rooms & suites and are completely nonsmoking. Located 2 miles from the Augusta National Golf Course and 1 mile from the GA/SC border. We are located off of I/20 & Washington Road. ... more   less 

Additional Information about Hilton Garden Inn Augusta

Address: 1065 Stevens Creek Road, Augusta, GA 30907
Region: United States > Georgia > Augusta
Price Range: €112 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Augusta 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Hilton Garden Inn Augusta Ga Hotel Augusta
Hilton Augusta
Hotel Style:
#2 Romantic Hotel in Augusta
#2 Family Hotel in Augusta
#6 Business Hotel in Augusta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Augusta staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Augusta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the second floor so we could have a shower rather than a tub.”
 of 5 bubbles T8055CWbarbarab, 1 Jan 2017 | Read review
“Nothing really”
 of 5 bubbles JimE782, 23 Dec 2016 | Read review
“ask for a corner room, upper level.”
 of 5 bubbles marthag795, 26 Nov 2016 | Read review
“We stayed on the 5th floor. Super quiet.”
 of 5 bubbles williamhV6669XG, 23 Jun 2016 | Read review
“Very good hotel, but for being a Hilton Property, they should offer free breakfast to their guests in the morning.”
 of 5 bubbles georgecD3508VR, 2 Jun 2016 | Read review
5 of 5