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Country Inn & Suites By Carlson, Augusta at I-20

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Country Inn & Suites By Carlson, Augusta at I-20
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229 Reviews from our TripAdvisor Community

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Showing 229: English reviews
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Reviewed yesterday NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank sctrojanatl a
Watkinsville
Reviewed 2 days ago NEW

We booked two suites based on past experience with Country Inns & Suites, but this hotel is not up to their standards. Check-in was at 3:00, we arrived at 4:20 and neither room was ready. When we finally got in our rooms, each room only had towels for two, and our reservations were for four in each room. We received...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Dawgpen
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Thank you for taking the time to review our hotel. We do apologize that when you arrived the rooms were not ready and that one of your rooms smelled like smoke. We do try to remove all odor from the room prior to check in and apologize that we were not able to resolve this problem before you checked in....

Reviewed 2 weeks ago via mobile

I try and always stay at country inn and suites just because I haven't been let down yet really. But with this hotel there's alot that could be improved. First the carpet has a bad smell soon as you walk in and it's not nicotine it's an old musky smell that defiantly is in need of attention . Second I'm...

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Thank justin e
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Dear Justin E, Thank you for taking the time to review our hotel. We are truly disappointed that our staff was less than courteous when you requested an early check in. This is not the service that we have come to expect here and we will certainly let our staff know that this is not acceptable. We also apologize that...

Yokosuka, Japan
Reviewed 2 weeks ago

The smell in my hotel room was so unbelievably terrible that after trying to switch rooms and being denied, I booked another hotel in the area even though I knew I would not be getting my money back from this one. The room was filled with a strong and foul smell that did not lighten after 8 hours of having...

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Helpful?
Thank just_that_fast
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Dear just_that_fast, Thank you for taking the time to review our hotel. We do apologize that there was an odor that was not pleasant in your room and that the hotel staff did not seem willing to move you to another room. Lately we have been sold out and it has been very hard to move our guests. We will...

Knoxville, Tennessee
Reviewed 22 February 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 795evanm
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Dorado, Puerto Rico
Reviewed 13 February 2017

Hotel is not bad and location is accessible to local restaurants. Just needs a touch up. The rooms looked worn and the breakfast was not as good as other locations in the area. The bed was the deciding factor on my departure. It was very stiff and not very comfortable.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank marcanthonyg2017
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Dear marcanthonyg2017, Thank you for your feedback on your recent stay. We are currently working on several upgrades to the hotel. We appreciate the feedback on the bed and will look into changing that mattress so that other guests do not have the same experience. We are always looking for ways to improve our breakfast and thank you again for...

Ooltewah, Tennessee
Reviewed 11 January 2017 via mobile

We have stayed at several Country Inn & Suites lately and they are consistently clean and spacious. This location was no exception and check-in was friendly and fast. We really appreciate the well lit free parking and fresh baked cookies!

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Thank Craig D
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Dear Craig D, Thank you for taking the time to review our hotel. We are glad that our brand has been able to garner your loyalty. We appreciate your feedback in reference to your stay at our hotel and happy that the staff was friendly and fast. Our fresh baked cookies are a highlight for many of our guests and...

greenville, United States
Reviewed 3 January 2017

Great location ,They offer great hot breakfast and great service.Great staff and very nice place laundry lady ,she helped us lot in our visit.I love the place surrounded all great restaurants too very nice fitness center!!!!

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Thank Tyler L
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Dear Tyler L, Thank you for taking the time to review our hotel. We are so glad that the staff had such an impact on your stay. With having 100 Restaurants within a five mile radius our guests never have to travel far for great food. We truly like to make you feel at home and Ms. Evelyn our laundry...

Atlanta, Georgia
Reviewed 28 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank kesha121
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

Raeford, North Carolina
Reviewed 23 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank johnfP1310UJ
purohitholdings, Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Augusta at I-20

Address: 103 Sherwood Dr, Augusta, GA 30909-4646
Region: United States > Georgia > Augusta
Price Range: €90 - €359 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Augusta at I-20 2.5*
Number of rooms: 65
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Also Known As:
Country Hotel Augusta
Country Inn And Suites
Country Inn Augusta
Augusta Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Augusta at I-20 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Couples should get the king sized bed and a spa tub in room too!”
 of 5 bubbles marianl131, 24 Aug 2016 | Read review
“Off the "main drag", all of the rooms are a good fit, and plenty of local eateries.”
 of 5 bubbles I380FHjamesm, 8 Aug 2016 | Read review
“We were on the 2nd floor but no matter where you are, it won't help.”
 of 5 bubbles The2014, 12 Apr 2016 | Read review
“Ask for an upgrade. It helped to be a Club Carlson member.”
 of 5 bubbles JW04PPP, 16 Jan 2016 | Read review
“Not a great view of anything from any side.”
 of 5 bubbles eaglessoccercoach, 5 Jan 2016 | Read review
5 of 5