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BEST WESTERN Athens

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#14 of 22 Hotels in Athens
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326 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Cutler Bay, United States
Reviewed 23 October 2016

Part of the hotel is under construction. A new tower is being built where it appeared the pool and other amenities used to be. The rooms were about a block away from the office. We were greeted by an unfriendly person who asked us nothing. After putting all of our luggage into our room, we found that the toilet did...

Review collected in partnership with Best Western
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Helpful?
1Thank Margaret S
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

Thank you for the feedback, Margaret S! I'm truly sorry about the subpar experience you had at our hotel. I promise you this is not the norm. The major renovations we are undergoing have caused us many problems and believe me, we can't wait for it to be done with. We hope you'll give us another chance in the future....

Olrando
Reviewed 20 October 2016

Nothing like spending $499 a night in a soon-to-be demolished filthy, outdated dump of a hotel room. Best Western should be ashamed of themselves. This may do it for me as far as the brand is concerned. I get that chains jack up the price for football weekends but this is just wrong. They have clearly just let this place...

Review collected in partnership with Best Western
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1Thank 625chandrap
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

625chandrap, I understand your frustration. Unfortunately, the rate reflected what the demand was in Athens the night you were here. This is not our usual rate. Being in an SEC college town on the night of the biggest game one would expect the rate to go up. Granted, it was much higher than you expected. Also, on our website, it...

Savannah, Georgia
Reviewed 16 October 2016 via mobile

Got a room at the last minute for UGA game. Knew it was a motel and was alright with that. Room had an odor, but not too bad. Obviously renovated recently which was nice. Walking around the property due to construction is not great, but understandable. There are nicer places in Athens, but the this was good for the price.

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Helpful?
Thank Peepye
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

Thank you for your review, Peepye! I also want to thank you for understanding that we are undergoing renovations which can cause certain issues, such as the location of the breakfast. Give us a call anytime you're in town; there's always room for you here!

Lawrenceburg, Indiana
Reviewed 12 October 2016

We recently stayed at the best western hotel in Athens, Georgia, on our way to Navarre, Florida. Hotel rooms were at a premium due to the hurricane in Florida. Our room was newly refurbished, clean and comfortable. The price was more than fair and the employees could not have been nicer. We enjoyed the complimentary breakfast the next morning. We...

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Helpful?
Thank Billie H
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

Your review has made my day, Billie H! I'm happy to know that we were able to provide you with a place to stay during your time of need. And I'm pleased to know that our ongoing renovations didn't hamper the quality of your stay. If you ever find yourself in the Classic City, give us a call! We've always...

Reviewed 9 October 2016 via mobile

We could not make it to our reservations at the Hotel this past weekend due to Hurricane Matthew. We had sudden plan changes as the Hurricane hit due to family, etc. We called recently because we were charged for 2 nights. When we called we were told "Well we have to make our money." Seriously? We get that but when...

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1Thank Kristin S
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

I'm sorry you had such a negative experience, Kristin S. I understand your frustration. Sometimes booking through a third party website can get hairy, since their main priority is making money and not customer service. Give us a call directly next time and we can better help you.

Athens, United States
Reviewed 6 October 2016

The rooms smelled of mildew. Some type of fly was in all our rooms. Cable TV didn't work properly. Water leaking from toilet and bugs in it. Sketchy neighborhood. Don't recommend at all. Staff was very professional. Didn't try their breakfast but it is included.

Review collected in partnership with Best Western
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1Thank Patricia G
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

Patricia G, I'm terribly sorry to hear about your experience at our hotel. I'm glad that at least our staff was pleasant. I promise you the conditions you experienced are not the norm for us. If you're ever in town, give us another shot! I promise you that you won't be put in a smelly, leaky room.

Covington, Georgia
Reviewed 20 September 2016

Two weeks in advance my wife confirmed a reservation with Mr. Tripp the General Manager that She will be having surgery in Athens, Ga. We would need a king bed on the first floor.Because of her knee surgery she will not be able to walk up stairs. Well when my wife and I arrived at this unattractive hotel we did...

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3Thank mauricebullard
Reviewed 20 September 2016 via mobile

Recently visited Athens to see friends who attend the University of Georgia. Booked the hotel and the pictures looked very nice. Upon arrival, it did not look so similar. It is a motel which was not shown very well or advertised very well. If you are looking for a place to stay where you aren't afraid to walk outside your...

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Helpful?
2Thank conorflannery16
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

Hi, conorflannery16. Perhaps you missed the text under our pictures online which clearly state that we are under construction. Either way, I'm sorry you felt misled the way you did. The sketchy appearance is due to the renovation we are undergoing. This is a safe area. We hope you'll give us another shot in the future.

Cayce, South Carolina
Reviewed 25 August 2016

I found the affordable rate through trip advisor and booking.com, never actually contacting the hotel before I arrived.I will first talk about our stay and then about the issues we experienced. Parking was sufficient but somewhat tight. Very close to the downtown restaurants, which was a big plus. Room REEKED of smoke when we first walked in but we would...

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2Thank ClemsonEngineer
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

I'm glad we were able to rectify the situation, ClemsonEngineer. Unfortunately, the communication between hotels and third party websites is not always crystal clear. This can lead to overbooking issues such as the one you experienced. Might I recommend always calling the hotel directly and booking with them. Eliminating the middle man eliminates a slew of potential problems. I'm very...

Reviewed 14 August 2016 via mobile

I checked in to my room and noticed two full size beds rather than the King size I booked. The front desk advised me this happens often when booking through Trip Advisor and that they could not give me a discounted rate. On top of that the AC stopped working as well as the wifi. I would not have paid...

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Helpful?
1Thank Michael H
TrippMoore170, Manager at BEST WESTERN Athens, responded to this review

Michael H, I would like to extend my apologies for the troubles you experienced during your stay. I know how frustrating sleeping without A/C can be. I promise you this is not the norm for us We hope you'll give us another shot. Give us a call next time you're in town and we can set you up with a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The Best Western Athens is conveniently located near the beautiful University of Georgia Campus and is a proud member of Coach Mark Richt's UGA Football Dawg family. The hotel is surrounded by Pre-Civil War Antebellum homes which now serve as boutique shops, as well as UGA sorority and fraternity houses. Conveniently located less than a mile away, you will find the Athens Downtown shopping area which includes musical night life, and award winning restaurants. For passing travelers, the Best Western motel is conveniently located located near 441 North and South, with a staff ready to assist with any traveling questions. Make sure to stop by the world-famous Varsity Restaurant located right across the street! Best Western Athens is pleased to announce that we are now under construction on our new tower that will sit just off of historic Milledge Avenue. With this project, we will become a Best Western Plus upon completion. In the tower, we will be adding 55 guest rooms that will be interior corridor and 100% smoke free. All guests will have access to a hot complimentary breakfast every morning- next to this breakfast area will be meeting space that can host all kinds of events from wedding parties to business meetings. Guests will also have access to a 600 square foot workout facility as well as a spa to relax in during their free time. All rooms come with free Wi-Fi of course, and access to a business center that can be utilized to print documents if necessary. The future looks bright for us here at Best Western Athens! ... more   less 

Additional Information about BEST WESTERN Athens

Address: 170 N Milledge Ave, Corner of Broad St. and Milledge Ave., Athens, GA 30601-3802
Region: United States > Georgia > Athens
Price Range: €60 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Athens 2.5*
Number of rooms: 70
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Also Known As:
Best Western Athens Hotel Athens
Best Western Colonial Hotel
Athens Best Western
Hotel Style:
#2 Green Hotel in Athens
#7 Business Hotel in Athens
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Athens staff and other travellers.
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Questions? Get answers from BEST WESTERN Athens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have found all the rooms to be equally good”
 of 5 bubbles malikw491, 29 Dec 2016 | Read review
“Don't choose any until remodeling is completed.”
 of 5 bubbles mcrba, 15 Dec 2016 | Read review
“Choose as far from the construction as possible as that also makes it a shorter walk outside for breakfast. Upstairs quieter.”
 of 5 bubbles travellingsenior2016, 25 Oct 2016 | Read review
“This hotel is at an I65 exit for easy accessibility.”
 of 5 bubbles 994billieh, 12 Oct 2016 | Read review
“Choose Holiday Inn”
 of 5 bubbles ClemsonEngineer, 25 Aug 2016 | Read review
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