We used GPS and went to the spot GPS indicated...No hotel. We asked people where the hotel was. Nobody knew. We called the hotel, no answer. This went on for 70 minutes. Nobody answered the phone and nobody knew where it was. Finally we rang the bell at the house where the hotel was supposed to be. It turns out what looks like a house is the hotel. There IS NO sign outside. The reason there is no sign we are told is that the gangs like MS13 collect money from businesses to "protect" them. This did NOT make me feel safe. They had no explanation why the phone was not answered. The hotel itself is very nice the staff is nice even the included breakfast was good. I just couldn't get over the gang issue.
My boyfriend and I stayed in this hotel upon arriving in San Pedro Sula for one night since we arrived on a late flight and couldn't catch any buses to La Ceiba until the next morning. The rooms were very average but clean. No complaints about the room size or quality. They also accommodated our late check in and even though they spoke no English, Google translate solved any issues we might have had. Also, the hotel was very hard to find. Our taxi driver had to stop and ask multiple people where it was located and we drove around for about 30 minutes looking for it. I know he wasn't doing that to scam us on the cab fare since we had already agreed on a price at the airport. The reason it was difficult to find was because there was a giant security wall that did not have the name of the hotel on the outside. However, the added security was reassuring. Where they lost a star was with breakfast. The reason I chose this hotel was for the breakfast that was included. We didn't want to have to find someplace else to go in a dangerous city before catching our bus. Breakfast was supposed to start at 8 and we had to leave at 8:30, which would have given us plenty of time. When we left the hotel at 8:30, breakfast still hadn't started.…
I stayed at Real Guanacaste last week and I want to thank Oscar for everything. The hotel is a boutique hotel and is a great place to stay. The rooms are extremely clean. The beds are very comfortable. The breakfast is included and are fantastic. The lady's that do the breakfast are extremely nice and polite. I also want to thank one of Oscars employees for translating a very important document for me from Spanish to English. I would stay here again and I highly recommend this hotel.
Although no English was spoken here except a small amount by the server in the restaurant, it was not a problem at all. Google translate insured every request we had was understood and the service at Real Guanacaste could not have been any friendlier or accommodating. The room was very comfortable and clean, the shower was hot and the room was spacious with a desk, a fridge and great air conditioning. The roof top restaurant had beautiful views of the surrounding mountains. The neighborhood appeared very safe and residential although there appeared to be nothing around within walking distance as far as restaurants and shopping was concerned. I would stay here again for sure.
I stayed with a visiting family. The rooms were pleasant and clean. Breakfast was fine in the restaurant on the fourth floor - with a nice view. The staff was helpful. However, it is not very close to restaurants. The only major problem was that I found it hard to find - there is no sign indicating where it was. But it is the only four story building with a huge guanacaste tree - about six stories. That will help you find it. The staff apologized that the pool was not available since they were cleaning and painting it since it was during the low tourist season.
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