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Hotel Utz Jay

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Hotel Utz Jay
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229 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Hong Kong, China
Reviewed 3 weeks ago

Hotel is just off the main drag, which means you get a little bit of quiet but still are close to everything (bars / restaurants etc). Garden in the middle of the property is a nice touch, makes for pleasant surroundings. Staff were helpful and cheerful (didn't need to interact much, but all good when I did). Lockers on site...

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Helpful?
Thank Jonny S
Davis, California
Reviewed 4 weeks ago via mobile

Only stayed for one night, but the accommodations were great! They let me check in early and had a place I could lock up my bags for the entire day after I checked out. Perfect location in the heart of town, easy walk to anywhere you'd want to go! Would totally recommend!

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Thank Desirae C
Devon
Reviewed 4 weeks ago

Very clean and spacious room(s) - there is a small lounge as well as the bedroom and bathroom - bed is extremely comfortable. Location is pretty good - just a short walk off the main strip. Only negatives are the shower is a bit pathetic and there are some dogs on site that had a habit of leaving smelly poops...

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Thank krishnaboy
Vancouver, Canada
Reviewed 3 December 2016 via mobile

We enjoyed staying at Utz Jay. The room was very nice. The grounds beautiful with lots of flowers. Hot water and WiFi. There was a nice deck with a rocking chair. The lady at the office was nice and helpful. We didn't have breakfast there as there are a lot of restaurants close by. Very well kept place and very...

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Thank Gerry S
Merida, Yucatan
Reviewed 15 August 2016

Our stay at this hotel was marred by having our locked suitcases broken into. Luckily not too much was taken (as they could only partially force open the lid), and the hotel offered to reimburse us, but this is most definitely not what you expect while on holiday. There are other features that were negatives for us. As they were...

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Thank londoner_in_yucatan
Reviewed 13 August 2016 via mobile

I was bitten by one of the German Shepards which was entirely unprovoked! The dour owner (and staff) only offered a complimentary breakfast! Otherwise, a great value. The front rooms are bright and pleasant with private balcony overlooking the garden. Traveler, beware.

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Thank Robin S
Reviewed 11 August 2016 via mobile

Small Hotel shops and restaurants also convenient to the boats that take you to all the villages around the lake and of course short walk to the lake. This hotel is very simple!! but we had a pleasant time and we felt very secure! Friendly staff and they make you feel welcome and they are very helpful!!

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Thank Guadalupe H
Reviewed 1 August 2016 via mobile

Rooms are between many gardens, and are really big, beds quite confortable. The hotel has a restaurant but haven't got a bar, is the only thing I can say I miss there. Prices are like ok, about 50q fir breakfast. But they told to us the best cheap bars in town. Is so close to the port, is the only...

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Thank Yago T
virginia
Reviewed 22 July 2016

Twice a year, we stay at the is magical little place. The beautiful gardens are a pleasant retreat from this busy town. The rooms are all different, but all are very nice. Yes, some of the bathrooms can be small, but all are clean and spotless. I like the free water, location and EXPERT CUSTOMER SERVICE. ALL OF THE DTAFF...

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Thank luke47
Brisbane, Australia
Reviewed 22 July 2016 via mobile

Good location, walking distance to lake, shops and restraunts. Friendly staff and clean rooms but night gets very noisy from locals noise and morning is noisey from the two German shepards which live at the hotel. Maybe a room further back would be a better option.

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Thank Megan F

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Small hotel located near the main shopping and businesses, but in a quiet street, perfect location. There are rooms spread out through a lush tropical garden, from which one can relax and enjoy watching the birds (over 25 varieties), exotic plants and beautiful trees. Each room is decorated with handcrafted native motif and has a private bathroom with plenty of hot water 24 hrs., TV with cable and free WiFi. ... more   less 

Additional Information about Hotel Utz Jay

Address: Calle 2-50 5, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: €41 - €62 (Based on Average Rates for a Standard Room)
Number of rooms: 13
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Also Known As:
Utz Jay Hotel
Hotel Utz Jay Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#3 Best Value Hotel in Panajachel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Utz Jay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the luxury room, it's worth the exttra”
 of 5 bubbles krishnaboy, 21 Dec 2016 | Read review
“Some of the rooms have a shared common room (like rooms 1 and 2) in the middle, great if booking more than one room!”
 of 5 bubbles TravelerMarty, 12 Jul 2016 | Read review
“Go for one of the rooms located in the separate buildings located in the gardens if possible.”
 of 5 bubbles jokeembo, 16 May 2016 | Read review
“Upstairs room with porch very lovely and private.”
 of 5 bubbles tasoleil, 10 Apr 2016 | Read review
“Excellent location”
 of 5 bubbles L1v, 21 Jan 2016 | Read review
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