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Porta Hotel Del Lago

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Traveller (400)
Room & Suite (118)
Dining (22)
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Overview
  • Excellent31%
  • Very good43%
  • Average19%
  • Poor4%
  • Terrible3%
Travellers talk about
“lake atitlan”(31 reviews)
“big pool”(3 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Porta Hotel Del Lago
Special Price: 20% off room rate
Offers from Porta Hotel Del Lago
Special Price: 20% off room rate
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (534)
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234 results
Traveller rating
59
112
39
13
11
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LanguageEnglish
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59
112
39
13
11
Show reviews that mention
All reviewslake atitlanall inclusive packagebig poolcorner suitebreakfast buffetlarge hotelelectrical outletsno air conditioningpool areabit datedrooms face the lakestayed here for two nightsshort walklocation is excellentwould stay here againfiltered watersurrounding volcanoes
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1 - 5 of 234 reviews
Reviewed 1 week ago

Great location, fairly quiet area except for neighborhood barking dogs from time to time at night. The hotel needs some updating....badly. There is no air conditioning and it was hot there! Leaving the balcony door open in the evening helped some, and then you hoped...More

Thank Sandy N
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded today

Dear Sandy N Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. Regards Ana María

Reviewed 2 weeks ago via mobile

This hotel had the most amazing view from the balcony. The room and bathroom was spacious and beds comfortable. The pool was huge. My only criticism was that the room had no airconditioning, although a fan was provided. It did get quite hot and uncomfortable...More

Thank australian2016
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 1 week ago

Dear australian2016 Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view. Comments like yours are a valuable tool for our continued pursuit of excellence. Don´t have a doubt that your...More

Reviewed 2 weeks ago via mobile

Central location with great views. Hotel is dated and food is sub par. TV has 125 channels with most with dubbed Spanish voices. Hard to believe Porta Hotel in Antigua is in the same group. Room doesn’t have air conditioning.

Thank David H
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 1 week ago

Dear David H Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. Don´t have a doubt that your comments will be taken into consideration. Regards Ana María

Reviewed 16 March 2018

We had lunch here a couple of times when we were in Panaajache, the staff does a great job and the food great. The one time we ate here they had a buffet and the selection was so good. This time the food tasted great.lMore

Thank Dennis K
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 4 weeks ago

Dear Dennis K Thank you for taking the time to review your experience at Porta Hotel del Lago restaurante. We are pleased that you enjoyed the great food and the friendliness staff. Comments like yours are a valuable tool for our continued pursuit of excellence....More

Reviewed 15 March 2018

The only reason for not giving five stars is that the hotel building is a bit dated and in need of a refurb. The staff were all very helpful and good-humoured. Nothing too much trouble for them. Lovely pool area - suitable for the whole...More

Thank WolStyles
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 4 weeks ago

Dear WolStyles Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view. Comments like yours are a valuable tool for our continued pursuit of excellence, We will follow up your valuable...More

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Most Booked Properties in Panajachel, Guatemala
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Room Service
Free Internet
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$77 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Panajachel
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Panajachel
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (400)
Room & Suite (118)
Dining (22)
Pool & Beach (20)
Family and Play Areas (6)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
ddoria1980
9 March 2018|
Answer
Response from cmyoung119 | Reviewed this property |
No sé a que obra de teatro se refiere.
0
Votes
emeli382017
19 February 2018|
AnswerShow all 2 answers
Response from Jeannine2708 | Reviewed this property |
You mean Guatemala City Airport ? I'd recommend booking a private transport with Adrenalina Tours in advance, that would be the most comfortable ( I have travelled with them for years and they are a reliable and trustworty... More
0
Votes
shj073
23 November 2017|
AnswerShow all 3 answers
Response from Fernando X | Property representative |
Hi! We do have an elevator and handicap access. Hope to see you soon!
0
Votes
Google Translation
Room Tips
"Water view is best"
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"I think most rooms offer spectacular views of the lake - but check before booking."
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"If possible, ask to see a room before you book and get a room on the 3-5 floors for best views."
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"The Lake view is amazing! We stayed on the top floor and we were amazed at how beautiful the sunrise was in..."
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