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Porta Hotel Del Lago

Traveller (467)
Room & Suite (136)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Property amenities
Pool
Restaurant
Bar/Lounge
Room Service
Free Internet
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Wheelchair Access
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Harbour View
Mountain View
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:20% off room rate
632Reviews
504Photos
12Q+A
81Room tips
Traveller rating
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Popular mentions
Good things about this hotel the view from the balcony. Pool ok but not enough chairs and noisy kids when we were there. Coffee cookies and water near elevators in lobby. Pretty artwork and dolls. NO AC. Ask for a fan. Need balcony door open for air; so noisy to sleep from
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We were very happy that our cruise tour arranged lunch in its restaurant. The food was very good with many choices and the restaurant staff worked very hard to serve us. We had great food, good coffee, and good lake view. Everyone was happy.
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Response from Ana Maria H, Gerente at Porta Hotel Del Lago
Responded 1 week ago
Dear Yali L Thank you very much for your kind appreciation and review. Our main goal is to deliver excellent services to all our guests and we were very glad to read about your pleasant stay. Regards Ana María
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The only reason I didn’t give this hotel a 2 rating is the view of the lake.... outstanding view from all rooms. However, it was NOISY almost always... mostly from the activities going on at the port down below.... loud music, people screaming into microphones.... sounding like
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Response from Ana Maria H, Gerente at Porta Hotel Del Lago
Responded 1 week ago
Dear Travelcc24 Thank you very much for your review and for sharing your feedback; it is always very important for us to receive our guests' impressions. We have well noted it for the future. Regards Ana María
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+5
Spent 2 nights here while visiting Lake Atitlan. The location is great (it's right near the lake). We had a standard double room with double beds on the third floor (#305) and the balcony had a wonderful view of the lake! There is no air conditioning but they provided a fan. We
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Response from Ana Maria H, Gerente at Porta Hotel Del Lago
Responded 1 week ago
Dear CCulturalPassports Thank you for choosing to stay at Porta Hotel del Lago and share your stay here. The hotel has always been committed to providing guests with the warmest and most comfortable stay. we strive to make every guest’s stay pleasant and satisfying. Please accept our apologies, your comments are taken into consideration to take the necessary actions to improve our Wifi. Regards Ana María
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If you’re looking to not spend much time at the property it could be a wonderful experience. I visited with my family and the experience was ok. Nothing extraordinary. Service is slow and tends to vary, staff looked mad for serving tourist.
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Review collected in partnership with this hotel
Response from Ana Maria H, Gerente at Porta Hotel Del Lago
Responded 2 weeks ago
Dear Alejandro M thank you very much for your review and for sharing your feedback; it is always very important for us to receive our guests' impressions that can be helpful for us to improve. I hope you will have the chance to come back, Regards Ana María
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Photo provided by managementPorta Hotel Del Lago
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12345628
This doesn't directly answer your question, but the hotel's front desk lined me up with great options from the hotel to the airport (not the other way around). There was a shared shuttle service and a private taxi. I selected the private taxi. We left around 11:00 am, but I could have left earlier. The driver was great.
1 vote
La obra de teatro fue en el mismo hotel?
No sé a que obra de teatro se refiere.
0 votes
You mean Guatemala City Airport ? I'd recommend booking a private transport with Adrenalina Tours in advance, that would be the most comfortable ( I have travelled with them for years and they are a reliable and trustworty travel agency owend by a Belgium guy ) The hotel itself does not have shuttles. Depending on traffic you should count on at least three hours for the trip though....
1 vote
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Hi Does this hotel has an elevator and handicap access?
Hi! We do have an elevator and handicap access. Hope to see you soon!
0 votes
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Así es, contamos con un tour operador aliado, se llama Saq Bey Tour Operador y se caracteriza por mantener viva la cultura de la localidad, puedes contactarlos por facebook o buscarlos en Google. Que pases un excelente día y te esperamos.
1 vote
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123
"Poder cerrar La Luz del cuarto completamente. Shut the room out of light. "
"All the rooms have a balcony facing the lake."
"All rooms have stunning views"
"Higher floors have best views."
"I think all rooms looks to the lake."
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12345617
PRICE RANGE
US$105 - US$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porta hotel panajachel
LOCATION
GuatemalaWestern HighlandsSolola DepartmentLake AtitlanPanajachel
NUMBER OF ROOMS
100
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