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Hotel El Chaparral

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Traveller (22)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent7%
  • Very good19%
  • Average32%
  • Poor21%
  • Terrible21%
11 Aug 2017
“Terrible experience ”
14 Jul 2016
“Highway robbery”
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Rooms
Airport Transportation
Family Rooms
All hotel details
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Reviews (41)
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1 - 5 of 20 reviews
Reviewed 11 August 2017 via mobile

This hotel has been one of my worst experiences. The list is long. Really noisy, terrible towels, no toilet paper when I received the room, the bed sheets not big enough and you end up sleeping directly over the mattress, no proper place for breakfast,...More

Thank earthforourkids
Reviewed 14 July 2016

I've been travelling to Guatemala for almost 20 years and this place wins the prize for my worst experience. It was over priced, noisy and under construction. There was no way to turn on the cold water in the shower and we had to ask...More

2  Thank MEDMaputo_Mozambique
Reviewed 21 November 2015 via mobile

We decided to stay at this hotel as it came recommended to us. But this hotel was dirty, the beds were old and uncomfortable. Sheets were dirty and didn't fit the mattresses. We had to call and ask for towels and hand soap as it...More

2  Thank Rose B
Reviewed 21 November 2015 via mobile

Work starts at 6am. until dark. Very expensive, and not maintained very well. Ants a cockroaches are common.No hot water in bathroom.Not the worst place I'm sure, but for the price I would expect more. Wifi is turned off at night, and some floors don't...More

1  Thank Rudy D
Reviewed 18 October 2015 via mobile

We had booked a trip to Lago de Atitlan and this hotel was included. The staff is friendly (only speak Spanish). But our room was dirty and badly maintained. The bathroom was disgusting so we didn't took a shower. The toilet was leaking badly and...More

Thank Marcella D
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Breakfast Available
Things to do
Pool
Details
Price range
US$31 - US$88 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$31 - US$88 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (9)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Don't bother."
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"The rooms on the street are great for people watching, but the single-paned windows do nothing to soundproof..."
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"As said, our shower head was clogged. How good are you with a safety pin ? We never complained to the..."
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"Choose a room facing the garden. The rooms facing the street can be noisy."
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