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Santander Plaza Hotel

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43 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Guatemala City, Guatemala
Reviewed 1 November 2016 via mobile

Fantastic price value, you can't find this anywhere else. Yes, the hotel is a bit old and dated, and maintenance could be improved, but at less than 40 bucks a piece, this place is incredibly luxurious. Location is unbeatable, they offer free breakfast, and staff are super kind. I'd definitely recommend it and would come back. Best of all: it's...

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Thank rtyb1996
Monterrey, Nuevo Leon, Mexico
Reviewed 29 June 2016

Very Underwhelming for the price. Pros: Location, Decent Breakfast Cons: "Do not disturb" signs never respected. The hotel staff had their jobs to do and didn't seem to care about what the customer wanted. Staff would routinely knock lightly, and walk in. Only one set of towels that were picked up late morning and delivered mid afternoon. Front Desk staff...

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Thank Itsnotatumor
Reviewed 14 June 2016

I stayed two weeks in this awful place only because of location. A/C not cooling, extremely dirty and old carpets, the hotel hasn't been updated in years, parking garage extremely small and tight, never heard of a hotel charging the whole staying at check in time. Will never again stay here 😒

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Thank Marcela A
Ventura County Coast, California
Reviewed 4 June 2016 via mobile

The staff is very nice. The rest of hotel is tired and oldish. The bed is comfortable and room I had was large. But carpet is very old and room was absolutely not clean. TV is new. Carpet in hallways very old, bathroom very small. Sorry, never booking this hotel again. I heard from friend the food was bad.

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Thank enjoytraveling28
La Cygne, KS
Reviewed 1 June 2016

This hotel was very nice but just a little dated. Just a few things in my room did not work. For example, the tub drain was broken and I could not take a bath without using a wash cloth to plug the drain. Other than one or two things like that it was a good value and very clean room....

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Thank Stan29
Stockholm, Sweden
Reviewed 3 January 2016 via mobile

We stayed here for one night before flying out of Guatemala. Thing is, when we stayed here my husband got sick (Potentially Chikungunya) . Long story short, he needed to see a doctor which wasn't the easiest as this was right during the Christmas holidays. Staff helped calling emergency number, doctors came, staff helped calling pharmacy to home deliver medication....

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Thank LaValiente777
Guatemala City, Guatemala
Reviewed 14 October 2015 via mobile

I stayed at this hotel like three days and was perfect! Beds are comfortable, the bathroom was always clean and the staff is very kindly. The parking lot is small. There are a lot of delicious options for your breakfast! I totally recommend this hotel.

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Thank andreas_2213
Quetzaltenango, Guatemala
Reviewed 26 September 2015

It's in a good location, easy to find if you have the address. Unlike some other reviewers I thought my room was in good condition, it's not new but it wasn't scruffy or dirty. The bathroom was clean. There was a mini-kitchen in a big closet, but I didn't use it. The breakfast (included in price) was fine, they were...

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Thank Mike B
Highland Park, New Jersey
Reviewed 4 September 2015

I brought a group of 12 from the U.S. for an overnight stay here enroute to Lake Atitlan. I received great cooperation in planning this. Everyone was happy with their rooms, a great breakfast, and employee courtesy. Tje price was very reasonable.

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Thank Freezedry
Reviewed 15 July 2015

great location, fabulous breakfast buffet, free airport shuttle, reliable internet, good shower. some fixtures worn- but what the hell , cable channels include CNN international, BBC, and some Miami local channel, as well as 50+ Spanish language channels, refrigerator and microwave in room

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1Thank terrytheemsdoc

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Santander Plaza Hotel counts with several types of suites to satisfy a variety of needs. Our executive suites are ideal for short, medium or long terms of stay and offer all the services to assure your comfort on a business trip. ... more   less 

Additional Information about Santander Plaza Hotel

Address: 15 Calle | 3-52 zona 10, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: €68 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Santander Plaza Hotel 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Style:
#12 Business Hotel in Guatemala City
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Good luck...”
 of 5 bubbles gregkemp, 15 Nov 2012 | Read review
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