We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfront deskhotel mercurefriend recommended this hotelliving roomeggs to ordercommercial districtsmall kitchenhotel offersrooms are hugenice servicebreakfast buffet was goodnice bedsincluded in the pricerecommend this hotelvery nice hotelcomfortable staycentral america
This hotel has been one of the best option, this is the second time in this hotel, many times before in other hoteles in Guatemala, and I can say this is one the best, the location is perfect, the rooms are huge, so nice, clean,...More
Customer service at the lobby and restaurant
Wi-Fi that actually works
Breakfast buffet: fruits, bakery, jam/cheese, yogurt and the guatemala selection depending of the day of the week.
Equipped kitchen in case you want to cook
TV size at bedroom
Thank Victor C
Response from Vinicio B, Manager at Casa Veranda GuatemalaResponded 25 January 2018
Thank you for your comments, for us they are very important. Hope to see you again, It is going to be a pleasure to have you here again.
Have a nice day,
Conveniently located in a business neighbourhood, this hotel offers large, well equipped and comfortable rooms.
The breakfast buffet is not abundant but pleasant, with different hot and cold dishes, and you can order omelettes at your taste. The staff is polite and available.
On the positive, huge, nice room and close to Oakland Mall to walk. The negative, could hear even a bag rustling next door the walls are so thin. This hotel seems to cater to Guatemalans; no English TV channels and no other tourists to be...More
Response from Vinicio B, Manager at Casa Veranda GuatemalaResponded 13 December 2017
We are very sorry that your experience has not met your expectations; please let us send you our sincere apologies.
At Mercure, we strive to provide a quality service to each of our customers, so your comments are very important to us. Rest assured that...More
This is a wonderful hotel. It situated close to the airport and to the city center. The staff is really friendly. We had 1 room for 3 people and we had enough place there. Next time I’ll stay there with pleasure.
Response from Vinicio B, Manager at Casa Veranda GuatemalaResponded 30 November 2017
We greatly appreciate your comments about your stay at our hotel. It will be a pleasure to continue serving you, see you in the next opportunity. We're at your service,