Hotel Stofella Guatemala
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2 Avenida 12-28 Zona 10, Guatemala City 01010 Guatemala
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$131
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Full view
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Room & Suite (43)
Dining (15)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 19/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Stofella Guatemala
Updated 19/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#20 of 71 hotels in Guatemala City
Location
Cleanliness
Service
Value
Hotel Stofella is located in the heart of the zone Viva and ten minutes from the airport. We are surrounded by exclusive stores, office buildings, residential areas and an abundance of restaurants and nightclubs. The Hotel Stofella has luxury rooms fully equipped with automatic locks, cable television, analog dial up dataports, electronic safes and hairdryers. The Trattoria Veneziana Restaurant offer mediterranean and international food you can also ask for room service or have delicious snacks at our Caffee Venezia.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Board games / puzzles
Taxi service
Business Centre with Internet Access
Car park
Wifi
Bar / lounge
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish
Location
Full view
78Somewhat walkable
Grade: 78 out of 100
53Restaurantswithin 1 km
9Attractionswithin 1 km
361Reviews7Q+A28Room tips
Reviews
Traveller rating
- 91
- 147
- 70
- 34
- 19
Time of year
Traveller type
Language
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- English
Popular mentions
Love this hotel! It is like home away from home! Have been staying here since 2006 and they have maintained their consistency. The hotel has great water pressure, and it gets super hot if you want it to. The included continental breakfast is sufficient and the hotel staff are kind and warm. If you need to park your car or microbus, its is under camera security and the bellhop is always a few feet away 24/7. This hotel often times has prices that dip unusually low (especially during the COVID-19 chaos), and sometimes you can't believe the price you pay. It is a very clean and elegant hotel with touch of nostalgia and history.
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Date of stay: February 2021Trip type: Travelled on business
Rooms
Cleanliness
Service
Helpful
I like this hotel. It is convenient and close to everything I need. Rooms are always clean. They even helped me to sort out an issue with an online travel company, Ex***** whom did everything they could to not give me my money back for a (mistake) double booking. I tried immediately to correct it but finally boxed them into a corner enough to have them finally agree to cancel after countless phone calls over 17 days. Upon check in, I found they didn't even bother to cancel the double booking which made them look even more disingenuous. Thank you Hotel Stofella . Sorry for the double booking
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Date of stay: March 2020Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip: The tower part of the hotel has quieter rooms than the section behind the front desk
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Helpful
The hotel is located in Zona 10, close to restaurants (there is a McDonals next door and a San Martin a block away), shopping centers and the Avenida Reforma street. They let us check in early, the front desk was really nice to accommodate us, we were tired from a long trip and had our baby with us. Room Service and breakfast is not the best, I recommend you get a room without breakfast included and eat outside. The hotel is very cozy, very comfortable beds and the rooms are very cozy. They also let you print bus or flight tickets at no charge, I printed like 10 pages and they did not charge me. I recommend this hotel.
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Date of stay: October 2019
Value
Rooms
Service
Room Tip: Don't eat breakfast here, they only have like 5 options to choose from. Restaurant has live...
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Helpful
When we arrived at the hotel we were very well received. Check in was quick and the front desk staff was very attentive, giving directions on where we wanted to go. Our beautiful colonial-style room was clean, comfortable, but on the first floor and had no lift. I’ve been thinking: when we made the reservation we were not asked if we had limitations to climb stairs. When I asked if we could have a room without climbing stairs, they said yes, but it would cost 10 US dollars. The night was horrible, because the hotel is on the route of planes that arrive and leave the airport, and fly very low. In addition there was the noise of a party with very loud sound and explosions of fireworks, until 4:00 in the morning. Breakfast is reasonable, but there was a group playing very loud local music, not allowing conversation. The restaurant staff are also friendly and attentive.…
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Date of stay: December 2019Trip type: Travelled with family
2 Helpful votes
Helpful
I have stayed here many times passing through Guatemala City. The location is good and I feel safe here. This time some of the staff was accommodating, but others were a little icy and put off by questions. My room was a little bit overlooked. I had no coffee for the coffeemaker. I also stepped on somebody’s fake nail that was left on the floor. The breakfast has always been good, but the guy making cook to order eggs repeatedly shook the tip can at me and the other guests, which was extremely obnoxious and off-putting. Rooms can be a bit noisy depending on where you end up.
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
Room Tip: Request rooms together. We were scattered everywhere, which was inconvenient , especially for our...
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1 Helpful vote
Helpful
PRICE RANGE
US$86 - US$122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western stofella hotel guatemala city, best western hotel stofella, best western guatemala city, guatemala city best western
FORMERLY KNOWN AS
Best Western Plus Hotel Stofella
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
100
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Claim Your Listing Frequently Asked Questions about Hotel Stofella Guatemala
Which popular attractions are close to Hotel Stofella Guatemala?
Nearby attractions include Plaza Fontabella (1.1 km), Museo Ixchel del Traje Indigena (0.7 km), and Museo Popol Vuh (0.8 km).
What are some of the property amenities at Hotel Stofella Guatemala?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Stofella Guatemala?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Stofella Guatemala?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Stofella Guatemala?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hotel Stofella Guatemala?
Conveniently located restaurants include Rincon Del Steak, Cadejo Brewing Company Beerhouse & Grill, and Del Griego.
Are there opportunities to exercise at Hotel Stofella Guatemala?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel Stofella Guatemala?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Stofella Guatemala offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Stofella Guatemala?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Stofella Guatemala?
Many travellers enjoy visiting Palacio Nacional (3.0 km).