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07/05/2017 08/05/2017
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    Real InterContinental Guatemala

    Calle 2-51 14 | Guatemala City, Central America, Guatemala City 01010, Guatemala
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (192)
    Room & Suite (81)
    Dining (33)
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    Overview

    • Excellent62%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
    Offers from Real InterContinental Guatemala
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 5 March 2017

    IC is one of my favorite hotel groups, where I have Elite status. I focus all of my business stays (wherever possible) at two major chains because of their Elite programs and the better customer service and nicer rooms I receive there. I was returning...More

    Helpful?1  
    Response from IHGService, Guest Relations Manager at Real InterContinental Guatemala

    Hello Geoffrey1976! Thank you for your review regarding your recent stay at InterContinental Hotels Real Guatemala, Guatemala. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message...More

    Reviewed 4 March 2017 via mobile

    We stayed one night. The service and room are very comfortable... the breakfast in Market Restaurant was delicious, specially the French toasts! Highly recommended for your stay in Guatemala City. This hotel is also well located in Zona Viva, where you can find good restaurants...More

    Helpful?
    Response from Odalís G, General Manager at Real InterContinental Guatemala

    Dear Juan D: Thank you for your preference and for taking the time to provide such an inspiring review about your stay in your Home Away from Home. We are happy to know you enjoyed your Best Rest and Experience. We look forward to your...More

    Reviewed 4 March 2017 via mobile

    My husband and I enjoyed every detail in the hotel. You find different kind of food in all the restaurants (sushi, French, healthy and green food, etc). The hotel has pool, jacuzzi, gym, spa, etc. The customer service was kind, respectful and excellent.More

    Helpful?
    Response from Odalís G, General Manager at Real InterContinental Guatemala

    Dear lilyariasf: Thank you very much for your preference and for talking the time to write a review about your recent experience. We are delighted you and your husband enjoyed our gastronomic varieties, health & entertainment and especially our staff services. We look forward to...More

    Reviewed 3 March 2017 via mobile

    I loved the new bar! The music is cool and the drinks are great! The mood is amazing and a perfect place for a gathering. It is one of the best bars in Guatemala. You should definitely check it out!!!!More

    Helpful?
    Response from Odalís G, General Manager at Real InterContinental Guatemala

    Dear Cristy U: Thank you for your preference and for taking the time to provide such an inspiring review about our Maya Lounge. We are happy to know you enjoyed our entertainment and ambiance. We look forward to your future visits. Kind Regards, Odalís Guzmán...More

    Reviewed 3 March 2017 via mobile

    This hotel has multiple resturants which were all very good. Very nice pool and gym. English speaking staff was a huge help also. 5 stars from me. The concierge was very helpful in booking a private tour of Antigua for myself and my colleague. The...More

    Helpful?
    Response from Odalís G, General Manager at Real InterContinental Guatemala

    Dear Davis W: Thank you for taking the time to write a review about your recent visit. We are happy to know you enjoyed our restaurants, pool, gym and staff services. We look forward to your future stays. Kind Regards, Odalís Guzmán / General Manager

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Airport Transportation
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$160 - US$314 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Guatemala City
    • #1 Romantic Hotel in Guatemala City
    • #1 Spa Hotel in Guatemala City
    • #2 Business Hotel in Guatemala City
    • #2 Family Hotel in Guatemala City
    Photos
    Traveller (192)
    Room & Suite (81)
    Dining (33)
    Pool & Beach (11)
    Nearby
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    Questions & AnswersAsk a question
    Naomi2Travel
    Hello, my plane lands after midnight. Can the hotel shuttle pick me up at that time. Also what about a late check in. It will likely be after 1:30am that I get to the hotel. Will this be an issue?
    3 March 2017|
    Answer Show all 7 answers
    Response from Frans C | Reviewed this property |
    This fine hotel has a shuttle service which I've used too, they're open for checkin as far as I know 24hrs, but please check their website to be 100% sure. You'll enjoy the hotel!!
    0
    Votes
    Albert K
    How do I arrange for the shuttle to pick me up at the airport?
    21 March 2016|
    Answer Show all 3 answers
    Response from Carlos M | Reviewed this property |
    I recommend you phone to the hotel and ask pic you up. They have shuttle every 30 minutos hotel-airport-hotel, but at google you can find Real Intercontinental Guatemala Phone and request it. Have a nice trip.
    1
    Vote
    Augal479
    Does Real InterContinental Guatemala offer arranged shuttle service from GUA?
    27 March 2015|
    Answer Show all 7 answers
    Response from Angela C | Reviewed this property |
    No Shuttle but if you call the hotel ahead of time they will send someone for you and will allow you to charge it to the room. Guatemala is City is not very safe, I usually hire Juan Carlos Garcia who is a very experienced... More
    1
    Vote
    Room Tips
    "Higher levels of the hotel for better views and no street noise."
    Read review
    "Dont go near Andrea on the front desk!"
    Read review
    "Keep up the execelent work"
    Read review
    "The Club Floor Rooms are quite small and disappointing by IC Standards"
    Read review