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Real InterContinental Guatemala

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$287*
US$214*
Great Deal
US$238*
US$238*
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Real InterContinental Guatemala
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1,002 Reviews from our TripAdvisor Community

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Showing 508: English reviews
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Santa Cruz, Bolivia
Reviewed 1 week ago

This is really a nice hotel and location, where you can find everything, inside of the hotel or just few blocks around. The people service food is outstanding. Thanks Guatemala I really enjoy my stay.

Review collected in partnership with this hotel
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Helpful?
Thank LeoSan731024
Miramar, Florida, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 28 March 2017

We stayed overnight on Saturday at the Real InterContinental Guatemala after attending a work event in Antigua all week. This is our second stay in the Real InterContinental Guatemala and it is always pleasant. The Real InterContinental Guatemala is clean and comfortable. It is just as good as any luxury hotel in the states. The rooms are clean and spacious....

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Helpful?
Thank ANAMRAMOS
About Hotel's Favourite Review
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear ANAMRAMOS: We are grateful for your preference and for taking the time to provide such a complete review about your recent stay. We are delighted to know you enjoyed your Best Rest and Experience. We look forward to your future visits. Kind Regards, Odalís Guzmán / General Manager

Fort Worth, Texas
Reviewed 1 week ago

Disappointed that wasn't until I Che ked in did I found out you wouldn't give me reward points for my stay. I was with a party of 8 rooms and I influenced the group to stay there because of my IHG Rewards experience. I'm extremely disappointed

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Thank A F
Salt Lake City, Utah
Reviewed 1 week ago

Great location and service for a quick business trip to Guatemala city. It was neat, clean and the service superb. Walking distance to major chain sit down international restaurants that make you feel right at home. I will be back...

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Thank 317duvanb
Reviewed 1 week ago via mobile

The hotel accommodations are great! Will stay there again. Lesly in the cafeteria is so pleasant and has good customer service skills and great demeanor. Great staff. Hotel staff strive to give service to customers. Also the hotel location couldn't be better.

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2Thank Sam D
Chennai
Reviewed 2 weeks ago

The hotel is nice, the rooms are clean, but none of that matters when you check in and are informed that breakfast is not included in the room rate. I gingerly asked the receptionist to double check since I travel through Central America a great deal and it's always included. I got a note in my room the next day...

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Helpful?
Thank zigeumac
IHGService, Guest Relations Manager at Real InterContinental Guatemala, responded to this review

Hello zigeumac! Thank you for your feedback regarding your stay at InterContinental Hotels Real Guatemala, Guatemala. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness and the room. However, I'm sorry we fell below your expectation regarding the lack of free breakfast. While we understand that...

Washington DC
Reviewed 2 weeks ago

The hotel is well located, rooms are large, clean, very well kept, and service is generally courteous. Some of the equipment would need repairs, in particular the room-card reader in the last lift at the end of the corridor, where the right-hand side reader usually does not function. The operation of the air-conditioning remains a mystery for me. My bedroom...

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Helpful?
Thank French_US_13
Guatemala City, Guatemala
Reviewed 3 weeks ago

Because my ability to speak the language, I've been able to interact with the staff. I couldn't be more impressed with their working ethics and charm. I'd like to highlight the sweet and charming Ana Vazquez at The Market, she is everywhere on that floor, always looking who to serve. She's is my favorite, without taking any credit away from...

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Helpful?
Thank read0022
Monterrey, Mexico
Reviewed 3 weeks ago

The rooms are in great condition, they look like new or recently refurbish. The reception team was great and in a highly friendly way as expected in all Hotels of Intercontinental chains. Amenities and restaurant and gym are great.

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Thank Alejandro H
Reviewed 3 weeks ago via mobile

I recently stayed at the IHG location in Guatemala City. It goes without saying that this Hotel is one of the finest in the city and well worth the money to stay. The staff in all areas are accommodating and pleasant to work with. My Spanish is worse than most but they are fluent in Spanish and English as well...

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Helpful?
Thank Ssstuffin

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options, a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailormade cocktails. Guests can relax in our renovated spa or exercise at our fitness center open 24 hours in its new location overlooking the heated pool and a view of the city. Our recently renovated 239 rooms are designed to fulfill the needs of today's global traveler; streaming speed Internet access, soundproof windows, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock, mobile docking station, wireless telephone and more. Real InterContinental Guatemala is just 4 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away. ... more   less 

Additional Information about Real InterContinental Guatemala

Address: Calle 2-51 14 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: €144 - €275 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
Number of rooms: 239
Reservation Options:
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Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Hotel Style:
#1 Luxury Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#1 Spa Hotel in Guatemala City
#2 Family Hotel in Guatemala City
#2 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Guatemala staff and other travellers.
8 questions
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Questions? Get answers from Real InterContinental Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even numbered rooms would enjoy pool view, while odds, the city view.”
read0022, 6 May 2017 | Read review
“Bathrooms are great and clean”
343alejandroh, 3 May 2017 | Read review
“Higher levels of the hotel for better views and no street noise.”
  • clear evening view
janicem104, 1 Apr 2017 | Read review
“Dont go near Andrea on the front desk!”
Ummar69, 27 Mar 2017 | Read review
“Keep up the execelent work”
, 18 Mar 2017 | Read review
5 of 5
Booking.com
US$214* /night
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Expedia.comUS$238
Hotwire.comUS$238
HotelQuicklyUS$287
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*Disclaimer
Prices are for 1 room, 2 adults
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