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Holiday Inn Guatemala

465 reviews
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Traveller (156)
Room & Suite (221)
Dining (34)
Overview
  • Excellent26%
  • Very good47%
  • Average16%
  • Poor8%
  • Terrible3%
Travellers talk about
“nice hotel”(12 reviews)
“business trip”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4.0 Star Hotel
All hotel details
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Reviews (465)Write a Review
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46
97
45
23
10
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All reviewsduring rush hournice hotelbusiness tripzona vivaclose to the airportoutdoor poolspeak englishroom was largefree shuttle to the airportguatemalazonemallscountryvolcano
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71 - 75 of 221 reviews
Reviewed 12 January 2016

Rooms need to be remodel. The bathroom overall they are quite old. Alo the few amenities in the bath room should be of a better quality. The shampoo don't make any foam and the toilet paper was a very poor quality 눇Location is perfect. Is...More

Thank xabiermirandona
Response from oordonez, Public Relations Manager at Holiday Inn GuatemalaResponded 20 January 2016

Dear Xabiermirandona: Thank you very much for taking the time to make your comments regarding your experience with us. We love to hear that our location was one of the most important factors and convenient for you, we are aware that we have some areas...More

Reviewed 12 January 2016

This was an OK hotel that seems to have seen better days. Rooms are spacious; however, the room decor and that of the entire hotel seems outdated. The room also has a musty smell and the elevators are cleaned with some offensive product! The staff...More

Thank sacorpe
Response from oordonez, Public Relations Manager at Holiday Inn GuatemalaResponded 20 January 2016

Dear sacorpe: Thank you very much for taking the time to make your comments regarding your experience with us. We are pleased that you consider us a great hotel, we are aware that we have some areas to improve and are working on them. We...More

Reviewed 12 December 2015

I called to make a reservation and reserved a room. Once I arrived I was informed they were out of rooms. After traveling for five hours this was the last thing I needed to hear. The front desk staff was rude and condescending. One of...More

Thank Mio A
Response from oordonez, Public Relations Manager at Holiday Inn GuatemalaResponded 14 December 2015

Dear Mio A: Thank you very much for taking the time to make your comments regarding your experience with us. We are very sorry have not filled your expectations during your stay with us, we express our sincere apologies for what happened, we have taken...More

Reviewed 6 December 2015

My family and I have stayed in this hotel many, many times and for as many nights as we have spent here, it is amazing how few problems we have encountered. The staff is almost always friendly, the price is the best one for comparable...More

Thank jennay1184
Response from oordonez, Public Relations Manager at Holiday Inn GuatemalaResponded 8 December 2015

Dear jennay1184: Thank you for taking the time to let us know about your experience with us, We are very greatful for your comment. We are glad that you enjoyed your stay with us, we are pleased that our facilities have fulfilled your expectations, and...More

Reviewed 11 November 2015 via mobile

While this hotel was reasonably priced and in a good location, I honestly dont think I would make the choice again. I stayed for 3 nights and every night was the same. The walls are so thin that you can here every telephone conversation or...More

Thank Laura O
Response from oordonez, Public Relations Manager at Holiday Inn GuatemalaResponded 12 November 2015

Dear Laura o: We appreciate all your comments, thank you for taking the time to write about your experience with us. We love to hear that our location was one of the most important factors and convenient for you, we are aware that we have...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$90 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Guatemala City
#15 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Guatemala City
#15 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (156)
Room & Suite (221)
Dining (34)
Pool & Beach (30)
Amenities (19)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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ccaddell
18 May 2015|
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Response from geomara F |
4pm
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123
Room Tips
"Ask for high floors 14+15 are the best floors. Corner Rooms are Jr Suites"
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"Specify that you do not want a room near construction work. Higher floors do not have balconies."
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"All the rooms are GREAT. They have been remodeling the entire hotel top to bottom for 2 years and it is very..."
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"Pay a little more for a suite or business room. Ask for upper floor."
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