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    Holiday Inn Guatemala

    490 reviews
    #17 of 49 Hotels in Guatemala City
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    1a. Avenida 13 - 22 | Zona 10, Guatemala City 01010, Guatemala
    011 353 1800 937 225
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Booking.com
    US$107
    US$99
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    US$107
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Booking.com
    US$99
    Hotels.com
    US$107
    Expedia.com
    US$107
    Priceline
    US$107
    Hotwire.com
    US$107
    Travelocity
    US$107
    TripAdvisor
    US$99
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    Overview
    4.0
    490 reviews
    • Excellent26%
    • Very good47%
    • Average16%
    • Poor8%
    • Terrible3%
    Travellers talk about
    “hard rock cafe”(9 reviews)
    “during rush hour”(3 reviews)
    “free shuttle to airport”(4 reviews)
    Hotel website
    011 353 1800 937 225
    1a. Avenida 13 - 22 | Zona 10, Guatemala City 01010, Guatemala See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    4 Star Hotel
    All hotel details
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    Rooms
    8 Jul9 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (490)
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    All reviewshard rock cafeduring rush hourfree shuttle to airportbusiness tripnice hotelzona vivaclose to the airportsan martinroom was largeoutdoor poolspeak englishbeds were comfortablebusiness hotelzoneguatemalainternetcountry
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    1 - 5 of 227 reviews
    Reviewed 2 weeks ago via mobile
    Nice place, high quality, staff needs improvement

    Stayed for one week with my wife on vacation from NYC. We loved the lobby and dining area as well as they very clean rooms and bed. Balcony view was beautiful and the room service food delicious as well as when we ate breakfast at...More

    Thank Scott W
    Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded 1 week ago

    Dear Scott W: Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope...More

    Hotel's Favourite
    Reviewed 26 April 2018 via mobile
    Much improved

    I stayed here last year and the rooms left much to be desired. Since then the hotel has been remodelled and the rooms are fantastic. Stylish and user friendly. Great black out blinds too. It’s a fabulous hotel with a Central location so good restaurants...More

    Thank jettingjh
    Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded 26 April 2018

    Dear jettingjh: Thank you for taking the time to post your comments about your stay at the Holiday Inn Guatemala. We love to hear that our location was one of the most important factors and convenient for you, and we are pleased that our facilities...More

    Reviewed 4 weeks ago
    Safe, good value

    The hotel is relatively new and has very nice rooms at a good price. The neighborhood is one of the safest in Guate. It's a lot like staying in any other good hotel, without a hint of local color or flavor.More

    Thank StarryRidge
    Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded 3 weeks ago

    Dear StarryRidge: Thank you for taking the time to post your comments about your stay at the Holiday Inn Guatemala. We love to hear that our location was one of the most important factors and convenient for you, and we are pleased that our facilities...More

    Reviewed 5 April 2018
    Good Business Hotel, good location

    Stayed here after running away from the Barcelo. This is a great business hotel, everything is as you would expect. Rooms are decent sized, with a nice bathroom and great shower (and no tub). The wifi was free and fast enough, the breakfast had good...More

    Thank E_Panama
    Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded 7 April 2018

    Dear E_Panama: Thank you for taking the time to post your comments about your stay at the Holiday Inn Guatemala. We love to hear that our location was one of the most important factors and convenient for you, and we are pleased that our facilities...More

    Reviewed 18 March 2018 via mobile
    For $88, I expect hot water!

    Everything was great for my one night stay before flying early next morning...except after 7 minutes of running hot water, there was no hot water. It wasn't even tepid. Cool at best. The sign says it can take up to a minute for hot water...More

    1  Thank XelaChivo
    Response from KarlaHinn, Public Relations Manager at Holiday Inn GuatemalaResponded 20 March 2018

    Dear XelaChivo: Thank you very much for taking the time to make your comments regarding your experience with us. We appreciate your remarks and we will let know your observations to the departments involved. We would like to serve you at the next opportunity Sincerely,

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    About
    Amenities
    Top amenities
    Fitness Centre with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Pool
    Room Service
    Free Parking
    Restaurant
    Bar/Lounge
    Hotel Amenities
    Business Centre with Internet Access
    Shuttle Bus Service
    Room Service
    Free Parking
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Things to do
    Fitness Centre with Gym / Workout Room
    Pool
    Restaurant
    Bar/Lounge
    Outdoor pool
    Details
    Price range
    US$95 - US$132 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #10 Luxury Hotel in Guatemala City
    #15 Business Hotel in Guatemala City
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$95 - US$132 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #10 Luxury Hotel in Guatemala City
    #15 Business Hotel in Guatemala City
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    Traveller (161)
    Room & Suite (216)
    Dining (34)
    Pool & Beach (30)
    Amenities (19)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
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    Questions & Answers
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    ccaddell
    18 May 2015|
    Answer
    Response from geomara F |
    4pm
    0
    Votes
    123
    Room Tips
    "Ask for high floors 14+15 are the best floors. Corner Rooms are Jr Suites"
    Read review
    "Specify that you do not want a room near construction work. Higher floors do not have balconies."
    Read review
    "All the rooms are GREAT. They have been remodeling the entire hotel top to bottom for 2 years and it is very..."
    Read review
    "Pay a little more for a suite or business room. Ask for upper floor."
    Read review
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