Hotel Las Americas
557 reviews
#18 of 71 Hotels in Guatemala City
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Avenida Las Americas 9-08 Zona 13, Guatemala City 01013 Guatemala
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 17/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Las Americas
Updated 17/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 71 hotels in Guatemala City
Location
Cleanliness
Service
Value
Located only 3 kms. From La Aurora International Airport and very close to the main commercial and financial area of the country. It offers 183 comfortable rooms, Gym, Heated swimming pool, Spa, Restaurant of Local and International food, Bar, Internet without cost.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Free airport transportation
Business Centre with Internet Access
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Spanish
Location
Full view
69Somewhat walkable
Grade: 69 out of 100
59Restaurantswithin 1 km
11Attractionswithin 1 km
Contact
Avenida Las Americas 9-08 Zona 13, Guatemala City 01013 Guatemala
Getting there
See all nearby hotels
557Reviews9Q+A40Room tips
Reviews
Traveller rating
- 197
- 183
- 95
- 47
- 35
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Popular mentions
+1
The hotel was much better than what I expected. I messaged the hotel a day before I arrived asking about the shuttle bus from the airport, and they arranged it for me even though I arrived after midnight. The hotel had a 24 hour reception, which was great. Staff were very friendly, and the room was very nice and clean. The breakfast was included, and it was by far the best breakfast I have had in any hotel. The hotel is at a main street, so it can be noisy.
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Date of stay: March 2020
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Response from HotelLasAmericas, Director Comercial at Hotel Las Americas
Responded 18 Mar 2020
Dear Qasem thankful for stay with us and take time to write a review. We hope to see you soon.
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Hotel is very old and outdated. walls are paper thin and I could hear people from the near rooms talking the whole night or getting ready at 3 am. bathrooms are old and disgusting. bathtub drain was almost clogged. water pressure was very weak. could not sleep a min.
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Date of stay: February 2020
Value
Rooms
Service
Room Tip: no good rooms stay away.
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Helpful
Response from HotelLasAmericas, Director de Relaciones con Clientes at Hotel Las Americas
Responded 4 Mar 2020
Dear Guest thanks for your feedback, we are working in our installations and be better .
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It is an older hotel that has been well maintained and is very clean. Includes all the amenities we enjoy. The breakfast in the dining room get 10 on 10 as do the staff. Our Spanish is terrible, but language was never a problem. Returned fro our tour and enjoyed a well deserved swim in the pool. The hot tub was just a warm tub. We would definitely come back.
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Date of stay: January 2020
Location
Service
Sleep Quality
Helpful
Response from HotelLasAmericas, Ejecutiva Comercial at Hotel Las Americas
Responded 18 Mar 2020
Thanks a lot for your feedback. We are working hard for to be better.
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With the family stayed at Hotel Las Americas for two nights, the room small but comfortable, Free Wi-Fi and near to the La Aurora airport, retaurants, mall at downtown and Aurora Zoo... the staff was very friendly and respectful. they offered transport from/to airport and they are pet-friendly.
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Date of stay: December 2019
Rooms
Cleanliness
Service
Helpful
Hotel unable to use the reserve on the card for payment of final bill. Had to make a separate payment for total bill beyond the full reserve amount. I used the same card, so no issue with my bank. Need to wait many working days for reimbursement of reserve. Travelling extensively and this type of issue does not help. Accounting department needs to address these types of issues. Disappointed in the hotel.
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Date of stay: October 2019Trip type: Travelled on business
Helpful
PRICE RANGE
US$88 - US$134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza guatemala hotel guatemala city, crowne plaza guatemala city, guatemala city crowne plaza
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
183
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Claim Your Listing Frequently Asked Questions about Hotel Las Americas
Which popular attractions are close to Hotel Las Americas?
Nearby attractions include La Merced (0.6 km), La Noria (0.9 km), and Acueducto de Pinula (0.07 km).
What are some of the property amenities at Hotel Las Americas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Las Americas?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hotel Las Americas?
Conveniently located restaurants include Ambia, Cafe Vienes, and La Tavola - Creative Bistro.
Are there opportunities to exercise at Hotel Las Americas?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Las Americas have an airport shuttle?
Yes, Hotel Las Americas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Las Americas?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Las Americas offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Las Americas?
Many travellers enjoy visiting Palacio Nacional (4.0 km).
Is Hotel Las Americas accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.