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    Hilton Garden Inn Guatemala City

    13 Calle 7-65, zona 9, Guatemala City 01009, Guatemala
    +1 855-618-4697
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    24/12/2017 25/12/2017
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    US$127
    US$108
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    US$127
    US$108
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    US$127
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    Traveller (54)
    Room & Suite (94)
    Dining (5)
    Overview
    • Excellent58%
    • Very good27%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Offers from Hilton Garden Inn Guatemala City
    Special Offer: Double Points,Every Stay
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (252)
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    21 - 25 of 136 reviews

    Reviewed 29 August 2017 via mobile

    Not overpriced like most of the hotels in the area , clean rooms , polite staff , excellent service , very good menu and renovated rooms. I enjoyed staying there and felt very comfortable. I would stay there againMore

    Thank Stef K
    Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded 12 September 2017

    Dear Stef K: Greetings from HGI Guatemala! We really appreciate your comments, we are very glad to know that you were satisfied with our staff service and the hotel facilities. We hope you will consider staying with us again in the future. Sincerely, Hilton Garden...More

    Reviewed 29 August 2017

    If you are frequent guest and use points, Marriott will treat you like VIP. I also had great experience at Westin, Sheraton and Hyatt. At Hilton, you get a closet and treated like a free loader. Staff at front desk speak poor English. In fact,...More

    Review collected in partnership with Hilton Garden Inn
    Thank Mindy P
    Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded 12 September 2017

    Dear Mindy: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to...More

    Reviewed 19 August 2017 via mobile

    I have stayed at many excellent hotels near GUA, but the Hilton Garden Inn will be my choice, going forward . . . Led medical group requiring nine rooms upon arrival and again for departure a week later, and both stays were flawless! Booked direct...More

    Thank Steven P
    Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded 21 August 2017

    Dear Steven P. Greetings from Hilton Garden Inn Guatemala!!! We are very glad to know you had a good experience at our hotel and We really appreciate your feedback, in Hilton Garden Inn we continuously work with our team to motivate them to attend our...More

    Reviewed 16 August 2017

    hilton garden inn in downtown Guatemala city offers; a good restaurant for breakfast, lunch, and dinner. Friendly and helpful staff. Centrally located, close to airport. no safety concerns in or around the property.More

    Review collected in partnership with Hilton Garden Inn
    Thank rodolpheb702
    Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded 23 August 2017

    Dear Rodolph: Greetings from HGI Guatemala! We really appreciate your comments, we are very glad to know that you were satisfied with our staff service and the hotel facilities. We hope you will consider staying with us again in the future. Sincerely, Hilton Garden Inn...More

    Reviewed 14 August 2017

    I was only there for one night. The Rooms were clean and the fitness center was modern. There was a problem with my reservation, not the hotels fault. They immediately fixed the issue and gave me a room. Sunday brunch was really good at the...More

    Thank Todd P
    Response from Hilton Garden I... G, Director Comercial at Hilton Garden Inn Guatemala CityResponded 23 August 2017

    Dear Todd: Greetings from HGI Guatemala! Thank you for taking the time and share your experience about your recent stay at our hotel. We are very happy to know that you were satisfied with our staff service. We constantly work with our team to motivate...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Airport Transportation
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$103 - US$186 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 109
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Hilton Hotels Direct, Hotwire, Booking.com, Travelocity, Orbitz, TripOnline SA, HotelQuickly, Cancelon and getaroom.com so you can book your Hilton Garden Inn Guatemala City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Guatemala >
    • Guatemala Department >
    • Guatemala City
    • Also Known As
    • Princess Hotel Guatemala City ,
    • Hilton Garden Inn Guatemala City
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    Traveller (54)
    Room & Suite (94)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (73)
    Business Centre & Event Rooms (22)
    Bathroom (1)
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    Ask a question
    Questions & Answers
    alchemista
    25 March 2017|
    AnswerShow all 4 answers
    Response from kim n | Reviewed this property |
    You can book the tour from the Hilton. It's a morning tour. They take care of everything!
    0
    Votes
    Leanne M
    2 January 2017|
    AnswerShow all 8 answers
    Response from JL P | Reviewed this property |
    You can send them an email and just provide them your plane details. The driver will be right outside the airport holding a card with your name on it. If you don't see the driver, you can easily see the huge van once you... More
    0
    Votes
    Garitor1
    26 May 2016|
    AnswerShow all 2 answers
    Response from Mehedi44 | Reviewed this property |
    They start service from hotel at 5.30 am and Close at 11 pm from airport. From hotel to airport taxifare 60Q= 8$.
    0
    Votes
    Room Tips
    "WiFi was good. Unfortunately about 2 english channel choices on the TV."
    Read review
    "do not go there"
    Read review
    "Higher floor"
    Read review
    "Get something not facing the street. Really all but morning and afternoon rush hour is good."
    Read review
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