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Hilton Garden Inn Guatemala City

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Hilton Garden Inn Guatemala City
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145 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Guatemala City
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Showing 79: English reviews
Sacramento, United States
Reviewed 21 August 2016

We were 3 generations of people and we all had a thoroughly wonderful time. There was something for each of us to do so that we never had time to be bored. The staff was excellent at helping us plan activities.

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Helpful?
Thank Carole D
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, We are glad that your stay was pleasant. We hope to have you with us on your future stay. Regards,

Guatemala City, Guatemala
Reviewed 15 August 2016

The staff was very helpful, spoke excellent English, and were very professional. The money was exchanged from USD to Quetazali and back. This was very helpful. Taxis were arranged also. I would definitely stay here on my next trip.

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Helpful?
Thank Gary L
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, We love to hear your comments . Which we appreciate. We would love to see you again!

Netherlands
Reviewed 13 August 2016

Simple hotel, nice fresh rooms. Very nice front desk, very helpful. Free wifi and free parking, easy to find ! Several fast food restaurants nearby. Bar in hotel Hilton Garden Inn is pleasant. Again : very helpful Front Desk !

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Thank zebra48
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear guest, We appreciate and value your comments. We are glad to know that we met the requirements you expected from us and we hope that your stay was comfortable. We would love to see you again!

Reviewed 8 August 2016

Christian and Jose and the entire staff helped when my husband was traveling alone and staying in the hotel. They went above and beyond to help him through amazing service and thoughtfulness. The hotel had a great location and was a good experience.

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Helpful?
Thank KellyMccourt
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Guest, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. We are glad to know that we met the requirements you expected from us and we hope that your stay was comfortable. We are looking forward to attend you again in our...

Philadelphia, Pennsylvania
Reviewed 8 August 2016

A modern well kept Hilton property. Fresh and friendly. My room was comfortable and the AC was not only efficient but almost silent, not something that can usually be said for most hotels.the breakfast buffet has a wide variety of hot and cold selections and service was excellent. The hotel has a shuttle for both airport and local trips. But...

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Helpful?
Thank Richard K
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Richard, We appreciate your comments and suggestions to our future travelers. We are pleased that experience was pleasant your stay in our hotel. We are looking forward to attend you again in our hotel. Best regards,

Savannah, United States
Reviewed 5 August 2016

I was extremely happy with the service. All he staff was courteous, and caring. Great service, perfect location, great food, friendly staff I was sick during my trip that forced me to be in bed at the hotel for a couple of days. The staff checked on me and made sure I was OK.

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Helpful?
Thank Christopher R
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Christopher, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. We look forward to have the opportunity to serve you in a near future. Sincerely,

Salt Lake City, Utah
Reviewed 26 July 2016

I was happy to see that there was a Hilton Garden Inn when I was planning my trip to Guatemala. The hotel is just minutes away from the airport and it is very close to the main shopping area in Guatemala City. I found the hotel to be a great and friendly place to stay. My room was clean, comfortable...

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Thank Nate L
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Nate L, It is a pleasure to read that your experience was beyond their expectations. We would love to see you again! Best Regards,

Italy
Reviewed 26 July 2016

Very close to the center and located in a nice area i found good food great drink and a very good service, very good for the people has to stay for business, i spend there 2 months and i really stay confortable and safe

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Thank robertofN9497BS
Hilton Garden I... G, Director of Sales at Hilton Garden Inn Guatemala City, responded to this review

Dear Roberto, We want to thank you for sharing your comments about your recent visit to our hotel, and we are pleased to know that you enjoyed it. We hope to welcome you back next time. Best Regards,

Kalamazoo, MI
Reviewed 20 July 2016

As a Hilton Diamond member I was thrilled to see a Hilton property open up in Guatemala this is the only one in the entire country it's very nice, great location the lobby and the rooms are all in good condition you couldn't ask for friendly staff I ended up running into a small issue with the air conditioner and...

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Thank Donnie3217
Smyrna, Georgia
Reviewed 20 July 2016

Before choosing this hotel, I read the reviews; once I actually stayed there, I was a little confused by some of the reviews. Hotel was nice, clean, and affordable. Loved the gym. Restaurant had great choices for breakfast, lunch and dinner. There was not a lot of hot water but I think in Guatemala City that just might be an...

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Thank WickedIvy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the financial and business district, the new Hilton Garden Inn Guatemala City hotel offers a convenient base for corporate and leisure travelers. Enjoy complimentary shuttle service to and from La Aurora International Airport(On request), just 4 kilometers away, and walk to popular restaurants, bars and shopping centers downtown. Several museums, the Domo Polideportivo arena and La Aurora Zoo are a short drive away. Gated, covered parking is available at our hotel in downtown Guatemala City. Visit our Garden Grill restaurant for breakfast, a themed lunch buffet and dinner a la carte. Evening room service is also available. De-stress after a long day in the complimentary fitness center. Our Guatemala City meeting rooms are perfect for your next conference or training session - ask about our A/V equipment rental. Invite up to 250 guests to a wedding ceremony in our beautiful outdoor gardens and a catered reception in the ballroom. ... more   less 

Additional Information about Hilton Garden Inn Guatemala City

Address: Calle 7-65 13, Guatemala City 01009, Guatemala (Formerly Hotel Princess)
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: €85 - €151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Guatemala City 3.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Princess Hotel Guatemala City
Hilton Garden Inn Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Guatemala City staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Guatemala City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“how elevator are slow, better choose rooms in first floors.”
 of 5 bubbles jnynyn, 5 Dec 2016 | Read review
“The patio doors silence noise from the street, which can be very noisy.”
 of 5 bubbles kimn566, 16 Nov 2016 | Read review
“Fifth floor rooms are very quite south facing rooms even better. One note the one elevator to the top floor is very slow.”
 of 5 bubbles richardk88, 8 Aug 2016 | Read review
“pick another hotel”
 of 5 bubbles 364lindseyd, 28 May 2016 | Read review
“Hotel floor plan designs make the rooms quiet and enjoyable.”
  • Lovely heart shape flower arrangement along with wine, made an overnight stay delightful.
  • The detail in the bed created a romantic ambiance for our nephew's honeymoon night.
  • Our request was fulfill sharp and neat to make our nephew's honeymoon night unforgettable.
 of 5 bubbles 443zenaa, 9 May 2016 | Read review
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