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Room & Suite (70)
Dining (17)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Guatemala City
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 71 hotels in Guatemala City
Location
Cleanliness
Service
Value
Travellers' Choice
Opened in July, 2015, Hilton Garden Inn Guatemala City is located in the financial and business district offering a convenient base for corporate and leisure travelers. Walk to restaurants, bars and shopping centers. Museums, the Domo Polideportivo arena and La Aurora Zoo are a short drive away. Gated, covered parking is available at our hotel in downtown Guatemala City. La Aurora International Airport is just 4 kilometers away. Enjoy our complimentary airport shuttle in the following schedules: From La Aurora International Airport to the hotel, please contact the hotel to provide flight details and to schedule pick up. From the hotel to La Aurora International Airport, our shuttle service is available at: 5:10am, 6:00am, 7:00am, 8:00am, 9:00am and 11:30am. Visit the Garden Grill restaurant for breakfast, a themed lunch buffet and dinner a la carte. Evening room service is also available. De-stress after a long day in the fitness center. Choose our Guatemala City meeting rooms for your next conference or event – ask about our A/V equipment rental. Invite up to 250 guests to a wedding ceremony in our beautiful gardens or a catered reception in the ballroom.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Snack bar
Special diet menus
Highchairs available
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Massage
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish
Location
Full view
89Good for walkers
Grade: 89 out of 100
62Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
403Reviews24Q+A21Room tips
Reviews
Traveller rating
- 234
- 103
- 43
- 11
- 12
Time of year
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Popular mentions
Hotel's Favourite
Hotel is very nice and clean throughout the entire property. Beds are very comfortable for even the most troubled sleeper like me! Staff is professional and accommodating. Location is near lots of shopping and easy access to the airport.
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Date of stay: December 2020
Value
Rooms
Service
1 Helpful vote
Helpful
Response from Hilton Garden Inn Guatemala City, Otro at Hilton Garden Inn Guatemala City
Responded 28 Dec 2020
Dear PBB53 What a pleasure to read your outstanding review about your time at Hilton Garden Inn Guatemala City. We are thrilled you had an excellent experience with us and enjoyed our facilities and our staff service. We appreciate you being our guest, and we would cannot wait to welcome you back the next time you are in the area. Thanks again for the feedback! HAPPY HOLIDAYS!!
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First time in Guatemala and the overall experience was outstanding. Staff members went above and beyond especially Kevin and the restaurant staff. We came in a big group and we got home late from a gathering. The restaurant stayed open way past their closing just to accommodate us.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from HiltonGardenInnGt, Public Relations Manager at Hilton Garden Inn Guatemala City
Responded 26 Mar 2020
Dear rrpabl0: What a pleasure to read your outstanding review about your time at Hilton Garden Inn Guatemala. We are thrilled you had an excellent experience with us and enjoyed the facilities and specially our staff service. We continuously work with our team to motivate them to attend our guests with warm and kindness, and your nice comments help us to recognize our staff for their efforts, we are very happy to have KEVIN in our team. We appreciate you being our guest, and we would cannot wait to welcome you back the next time you are in the area. Our goal is to make your stay better and brighter. If something isn’t just the way you like it, simply let any hotel team member know, and we will make it right. Guaranteed. Thanks again for the feedback, have a good night and take care! Today is time to show solidarity and unite more than ever. #StayHome #TogetherWeWillGetThroughThis “WE ARE HILTON WE ARE HOSPITALITY"
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Definitely staying again at Hilton Garden Inn. The attention provided by personnel was superb and it is located in a very good area close to the malls. The shuttle provided by the hotel is also great!
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We were a large group (24), in 8 rooms, staying 1 night before a flight home. I was amazed at the patience, help and responsiveness, both before and during our trip. Estephanie de Leon, Valdo Aguirre and Pilar Collado communicated well before our trip, and put up with my many questions and changes, so everything ran very smoothly for our group. We arrived on 2/15, all were very tired and Kevin helped us check in and we all were in our beautiful rooms as quick as possible. We did hear planes, but expected it, being so close to the airport, and some of us had ear plugs, which helped. Most of us had the breakfast buffet, which had abundant choices and was very good for the price. Andres checked us out with a patient smile and everything was correct, as far as charges. Pedro was our very pleasant shuttle driver and was able to take 2 trips to get us all to the airport on time. All in all, it was a wonderful stay and I would have Guly recommend them for any overnight stay, especially any groups. Thank you to all the Hilton Garden Inn staff!…
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Date of stay: February 2020Trip type: Travelled with friends
Helpful
Visit to Guatemala City was for business purposes. Found the city to be somewhat dirty. However, did not feel unsafe in the Zona 9 district. People were friendly, helpful and accommodating. Look forward to another visit to explore more of the country.
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
US$91 - US$154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
princess hotel guatemala city
FORMERLY KNOWN AS
Hotel Princess
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
109
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Guatemala City
Which popular attractions are close to Hilton Garden Inn Guatemala City?
Nearby attractions include Shakespeare's Pub (0.3 km), Union Church of Guatemala (0.1 km), and Bar Mancha (0.2 km).
What are some of the property amenities at Hilton Garden Inn Guatemala City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Garden Inn Guatemala City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Guatemala City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Guatemala City?
Yes, parking is available to guests.
What are some restaurants close to Hilton Garden Inn Guatemala City?
Conveniently located restaurants include The Market, Picasso Stone flame oven, and Restaurante El Cafetal.
Are there opportunities to exercise at Hilton Garden Inn Guatemala City?
Yes, guests have access to a fitness centre during their stay.
Does Hilton Garden Inn Guatemala City have an airport shuttle?
Yes, Hilton Garden Inn Guatemala City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Guatemala City?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Guatemala City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Guatemala City?
The staff speaks multiple languages, including English and Spanish.