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Hotel entrance good, the rooms look like a throwback to the era of the 70s; large; semi clean; dirty terrace, pool half clean; reception does not know anything about tourism in the city; 9 floor housekeeper reckless, opens room at any time, floor 10 EXCELLENT...More
Thank Azahara M
Response from hotelconquistador, Ecommerce at Conquistador Hotel & Conference CenterResponded 1 week ago
Dear Azahara M, thank you for your feedback on your stay at our Hotel. We're happy you like the services of the hotel, altough, we're sorry for the inconvenience in your stay. Thanks for letting us know.
The place allowed us to check-in early and had a beautiful view of the volcanos from the balcony window. Breakfast is very good and costs around 10USD per person. Pool and luggage holding are complimentary.
Gym was closed despite being advertised.
Got a rude responses...More
Thank Dom S
Response from hotelconquistador, Gerente at Conquistador Hotel & Conference CenterResponded 19 January 2018
We appreciate your comments and the same time let you know that we regret the inconveniences. We are working in these aspects with our staff. Thank you for your choosing us. Regards.
Craziest thing I ever heard. I have stayed in many places never once did I feel like a child being told no one is allowed up to my room. It's an old hotel with a lot of amenities, very basic nothing extrodinary.
Thank Olga V
Response from hotelconquistador, Gerente at Conquistador Hotel & Conference CenterResponded 5 June 2017
We appreciate your comments of your experience in our hotel, let me tell you that they help us to improve every day. Thank you for choosing us, we hope to have you with us again.
The front desk was very nice, but only one person working which made check in difficult. The rooms and hotel need to be updated badly with new carpet, beds, & paint. It used to be a Sheraton in the70's and you can tell.
Thank Jay J
Response from hotelconquistador, Gerente at Conquistador Hotel & Conference CenterResponded 12 May 2017
Dear Jay J: We appreciate your comments, at the same time let you know that we are working on a plan to renovate our facilities. Thank you for choosing us, we hope to have you with us again.
nice, free parking, breakfast is included, food is ok. Staff is friendly, there are nicer hotels near, but for the price, this one is really fine. We stayed a night, and everything was ok. There is no safe in the room so it could be...More
Thank Roberto T
Response from hotelconquistador, Director General at Conquistador Hotel & Conference CenterResponded 6 January 2017
Dear Roberto T,
Thanks very much for share your opinion with traveller community, it´s really nice to know that you have a good experience in our hotel. Hope to see you soon with us.
Response from hotelconquistador | Property representative |
You need to contact the hotel before your arrival with time and flight number. You will find the driver outside the airport with your name on a sign. Hope that help you. Thanks for your confidence.
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"breakfast not includes in the price, they do not give information of spa or gym"