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Barcelo Guatemala City

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1,212 Reviews from our TripAdvisor Community

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There are newer reviews for Barcelo Guatemala City
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Showing 748: English reviews
N. Augusta
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2014

A short ride from the airport and in the middle of downtown. I walked into an impressive hotel lobby. The check-in was easy and the clerk was pleasant and helpful. The room was very nice and the bed comfort could not have been better. I will definitely stay here again on my next trip. The hotel restaurant was good but... More 

Helpful?
Thank skipper501
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards, More 

california
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 July 2014

We stayed there for a week in May and I can say we felt safe in the area and with the staf on point at all times of the day and early mornings, the lobby was very impressive the resturant was outstanding and the breakfast buffet was very good the pool was nice to come back and relax in.

Helpful?
Thank 2000fatboy
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards More 

Las Vegas, Nevada
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 July 2014 via mobile

I stayed at Barcelo Hotel for 3nts on a holiday, I've stayed there previously but this time the quality of service was above and beyond my expectations. The restaurants, the food, the preparation and the cleanliness was as impeccable as any 5star hotel. I was able to speak to the head executive chef Nina Aldana Garcia, hats off to her... More 

Helpful?
Thank Mynor G
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards, More 

Antioch, CA
Level Contributor
6 reviews
Reviewed 2 July 2014

We stayed at the Barcelo in Guatemala City for a week in June. I was apprehensive traveling to Guatemala as I had heard about increasing violence there. This hotel was very secure. We felt very safe and enjoyed our stay there. The breakfast buffet was wonderful. Great food and we loved the patio seating. Their outdoor swimming pool was fantastic.... More 

Helpful?
Thank Glemiles
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

Adelaide, Australia
Level Contributor
84 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 28 June 2014

We stayed here on two separate occasions while passing through Guatemala City and each time we had a good experience. This is a very nice hotel. Both times we were given a room in the older main part and both rooms were well furnished and in good condition. The bed was firm, but OK. I was amused at the array... More 

Helpful?
Thank Yvonne W
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

Boynton Beach, Florida
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 25 June 2014

I stayed 2 different times in 2 different rooms in the Barcelo. First room was in the main tower, and it was VERY nice. Clean and comfortable room, and a very large bathroom. Second room was in the secondary tower, and was a far step from the first visit. Room was clean, but bathroom was small and unkept, with towel... More 

Helpful?
Thank iamaskibunny
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

Windermere, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 June 2014

Just finished a four day meeting at the Barcelo and cannot say enough about the wonderful service the hotel provided. We had 600 people attend and they catered to our every needs. Thank you Aury, Luz, Adolfo and the rest of the staff for the great experience.

Helpful?
Thank Kathy5468
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards More 

Austin
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 7 June 2014

We only stayed here one night before our flight out and it was perfect for that purpose. We had a room with a balcony. Room was decorated about on the line of a nice Holiday Inn Express. Good, maybe too good, hot water but shower door leaked water all over the floor. Bottle of water in the room, chair, good... More 

Helpful?
1 Thank preironic
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

Caye Caulker, Belize
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 June 2014

Good hotel. Close to airport and mall in Zona 10. Great restaurants are also nearby in Zona 10. Service was excellent from Reservations to Check-in to Restaurant staff at breakfast. I would stay here again.

Helpful?
1 Thank Fiona C
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

Saint Louis, Missouri
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 June 2014

Stayed here a night before heading up to Xela the next morning. The suite with spiral staircase to the bedroom above was well appointed and pleasant. The hotel is about four blocks from a nice mall in Zone 10 if that appeals to,you. A few restaurants in Zona Viva are about this distance away as well. The hotel itself is... More 

Helpful?
1 Thank Dennis H
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards. More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 

Additional Information about Barcelo Guatemala City

Address: 7 Avenida 15-45 | Zona 9, Guatemala City 01009, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: €82 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Barcelo, Travelocity, Odigeo, Priceline, HotelTravel.com, Hotels.com and Jetsetter so you can book your Barcelo Guatemala City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo
Hotel Style:
#4 Spa Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#4 Family Hotel in Guatemala City
#5 Luxury Hotel in Guatemala City
#7 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Guatemala City staff and other travellers.
19 questions
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Keswick, Virginia
Washington
6 months ago
Toronto, Canada
3 months ago
Queens, NY
over a year ago
San Antonio, Texas
over a year ago

See all questions (19)

Questions? Get answers from Barcelo Guatemala City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“11th floor family suite”
 of 5 bubbles terrykeithsmom, 1 Dec 2016 | Read review
“Great stay for business, close to the airport.”
 of 5 bubbles salvadorh697, 25 Oct 2016 | Read review
“I stayed in both towers. One tower (Maya?), the one with patios, was recently redone and seems to be in a nicer condition than the other.”
 of 5 bubbles RandyOK, 27 Sep 2016 | Read review
“We stayed in room 724 and it had a beautiful views of the volcanoes from the balcony.”
 of 5 bubbles 761kimid, 12 Aug 2016 | Read review
“Upper floors have best views - probably quieter with inner room with view of pool.”
 of 5 bubbles lyk2cook, 3 Aug 2016 | Read review
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