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Barcelo Guatemala City

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1,212 Reviews from our TripAdvisor Community

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Showing 748: English reviews
MA
Reviewed 31 January 2015

The Barcelo is well located - near the airport and the heated pool is hidden away in a quiet corner. The 2 restaurants are very good and they supply FREE water bottles in room to drink and make coffee. Wifi is not included and should be.

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2Thank moosella
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

CA
Reviewed 30 January 2015 via mobile

Barcelo is conveniently located to the airport with hourly shuttle. We stayed upon arrival and again as we departed. Our room the second stay was much nicer and further from airport noise. The common areas are nicely decorated. We had some issues with check in with confusion of reservations with family of same sur name. Most of reception staff speak...

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Helpful?
Thank bonedock
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards,

West Lebanon, New Hampshire, United States
Reviewed 30 January 2015

On the recommendation of a fellow traveler, we stayed at the Barcelo in Guat City the night before our flight back to the States. This stately hotel is safe, clean, and frankly, a bargain at $71 per night. A comparable hotel Stateside would be $200+. We had drinks and a quick bite at the poolside restaurant, and although service was...

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Helpful?
1Thank Carla G
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Bainbridge Island, Washington
Reviewed 28 January 2015 via mobile

Booked 2 king rooms with balcony for one night on the way to Antigua because of a late-arriving flight. Only 5 minutes by cab from the airport (their shuttle was not waiting at the airport with those of other big hotels so we just grabbed a taxi). We were disappointed that the lounge was closed (11:30pm, even though materials said...

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Helpful?
Thank Deewigi
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, First at all, Barceló Guatemala City Hotel would like to thank you for have stayed in our hotel and share your experience in Barceló. We are sorry that during your stay you have suffered those inconveniences. Your comments will help us to continue improving our service and quality standards. Best regards.

Seattle
Reviewed 23 January 2015

Management may have changed hands, the wi-fi is not as dependable as it usually was on my most recent visit and had issues with incorrect billing upon check out. Watch the fine print, otherwise a good hotel. Not the best, but not the worst either.

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1Thank Rodpo
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Collingwood, Australia
Reviewed 21 January 2015

Expectations were met for the Barcelo brand. One night stopover on the way to Antigua, so choose Barcelo for the airport shuttle (runs 4am -11pm daily, leaving every hour). When booking make sure to include your airport flight details, when you arrive taxi drivers will try to get your business but just be patient! The Barcelo bus and the driver...

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Helpful?
1Thank Lucy F
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Safety Harbor, Florida
Reviewed 19 January 2015

Lynn and I recently spent 3 nights in the Barcelo Hotel, Guatemala City at the beginning and the end of a Caravan Tour of Guatemala. 8 friends joined us. We found the hotel to be clean. The staff was pleasant and accommodating. Our room had two double beds, a desk, night stands, plenty of lighting. The bathroom was average size....

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1Thank Radiohutch
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Ottawa, Canada
Reviewed 18 January 2015

The Barcelo took care of everything...their shuttle picked my family late at night from the airport and 10 minutes later we were at the beautiful Barcelo hotel. We only stayed one night but I can say the rooms were nice and clean. The staff was welcoming and helpful. The breakfast brunch offered a good selection of delicious food.

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Helpful?
1Thank Dan M
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We hope to see you really soon. Best regards,

Belize City, Belize
Reviewed 18 January 2015 via mobile

This hotel is not conveniently located if you wish to walk around or visit restaurants in the zona viva. I was misled by suggestions of such by their adds. Additionally I could not secure a room with both complimentary breakfast and wifi. In today's world of hotels this is not acceptable. The food in their Restuarant was mediocre at best...

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Helpful?
1Thank Mark l
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

Saint Augustine, Florida
Reviewed 16 January 2015

Highly recommend this hotel, convenient to airport, free shuttle, great buffet for breakfast and dinner. Stayed in an upgraded room due to being full at no cost, very excellent. Gave us box breakfast for an early departure. Needs to add free wifi like the rest of the world.

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Helpful?
Thank WantToSeeItAll
BarceloManager, Channel Manager at Barcelo Guatemala City, responded to this review

Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms offer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. ... more   less 

Additional Information about Barcelo Guatemala City

Address: 7 Avenida 15-45 | Zona 9, Guatemala City 01009, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: €83 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Barcelo Guatemala City 4.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Barcelo, Hotels.com, Travelocity, Priceline, Expedia, Odigeo, HotelTravel.com and Jetsetter so you can book your Barcelo Guatemala City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo
Hotel Style:
#4 Family Hotel in Guatemala City
#4 Romantic Hotel in Guatemala City
#4 Spa Hotel in Guatemala City
#5 Luxury Hotel in Guatemala City
#7 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Guatemala City staff and other travellers.
19 questions
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Keswick, Virginia
Washington
6 months ago
Toronto, Canada
3 months ago
Queens, NY
over a year ago
San Antonio, Texas
over a year ago

See all questions (19)

Questions? Get answers from Barcelo Guatemala City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“11th floor family suite”
 of 5 bubbles terrykeithsmom, 1 Dec 2016 | Read review
“Great stay for business, close to the airport.”
 of 5 bubbles salvadorh697, 25 Oct 2016 | Read review
“I stayed in both towers. One tower (Maya?), the one with patios, was recently redone and seems to be in a nicer condition than the other.”
 of 5 bubbles RandyOK, 27 Sep 2016 | Read review
“We stayed in room 724 and it had a beautiful views of the volcanoes from the balcony.”
 of 5 bubbles 761kimid, 12 Aug 2016 | Read review
“Upper floors have best views - probably quieter with inner room with view of pool.”
 of 5 bubbles lyk2cook, 3 Aug 2016 | Read review
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