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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
All reviews sports bar close to the airport la vista breakfast buffet caravan tour japanese restaurant great hotel pizza hut business center great pool free wifi every hour free shuttle to the airport shuttle service zona viva minutes from the airport felt very safe
We stayed at Barcelo for one night in January of 2019, and it was OK. Positives were the helpful staff and the incredibly professional and reliable airport shuttle.
Negatives were weird hammering noises outside our room in the night, kind of a generally weird vibe...More
Date of stay: January 2019
Thank KrisCanada1234
Response from BarceloManager, Channel Manager at Barcelo Guatemala CityResponded yesterday
Dear Guest,
We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review...More
While I was only in Guatamala City for a night, it was a wonderful stay. Everyone was so attentive and responsive. The spa manager (whose name I did not get unfortunately) was incredibly accommodating with my extremely last minute massage request and I am so...More
Date of stay: January 2019
Thank LuxeConcierge
Response from BarceloManager, Channel Manager at Barcelo Guatemala CityResponded 2 weeks ago
Dear Guest,
Thank you for taking the time to write about our service and share your experience in Barceló Guatemala City Hotel, its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards.
We hope to...More
We stayed 4 nights at the Barcelo in January 2019. It is a very comfortable and well run hotel with excellent service, well appointed rooms and top notch food in the La Vista restaurant. Highly recommend it.
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: January 2019
Thank Mobile44783701468
Response from BarceloManager, Channel Manager at Barcelo Guatemala CityResponded yesterday
Dear Guest,
Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations.
We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services.
Best regards.
not good reception staffs and I have a very bad experience with their hotel pick up. I have got a mail from them and will not keep their words. The reception staffs are not friendly and will not ready to wish us in the proper...More
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: January 2019
Thank Seaside18187022822
Response from BarceloManager, Channel Manager at Barcelo Guatemala CityResponded yesterday
Dear Guest,
Although we are very surprised and dismayed by the content of your opinion regarding your visit to our Barceló Guatemala City hotel, you can rest assured that your comments have been addressed and reviewed by the entire hotel management team. The service of...More
We loved the hotel. It was clean, the free shuttle was great, the breakfast had many options .We didn't like the loud music after 11pm on Saturday night or the cold room service food. We could hear everything from the room beside us too (annoying)....More
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: January 2019
Thank Venture14315129155
Response from BarceloManager, Channel Manager at Barcelo Guatemala CityResponded yesterday
Dear Guest,
Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.
We hope to see you soon in Barceló Guatemala...More
The Barcelo Guatemala City hotel is set right in the heart of the city, in the main business district, and surrounded by restaurants, shops and places of entertainment in Guatemala City. Its elegant 397 rooms …Moreoffer high-speed Internet connection and numerous facilities to make your stay an enjoyable one, be it for business or pleasure. Less
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Hotel Style
Spa
,
Luxury
,
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
Travellers' Choice2019 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
397
Price range
US$91 - US$161 (Based on Average Rates for a Standard Room)
Also Known As
Barcelo Guatemala City Hotel Guatemala City
,
Guatemala City Barcelo
Location
Guatemala > Guatemala Department > Guatemala City
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
Travellers' Choice2019 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
yes it is. the name La Torre, is behind the hotel. you could walk around the block, or across the gym. because is behind the gym of the hotel, just 1/2 block if use this way. just be careful because this store is next to a... More
yes it is. the name La Torre, is behind the hotel. you could walk around the block, or across the gym. because is behind the gym of the hotel, just 1/2 block if use this way. just be careful because this store is next to a bus stop, so it would be maybe crowded around the entrance.
