Suites Jardin Imperial

50 reviews

#10 of 101 Specialty Lodging in Guatemala City

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Calle 17-86 0, Guatemala City 01015 Guatemala

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Guests1 room, 2 adults, 0 children

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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

Payments made by partners impact the order of prices displayed. Room types may vary.

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About

4.0

Very good

50 reviews

#10 of 101 Speciality lodging in Guatemala City

Location

Cleanliness

Service

Value

Our apart-hotel is located in one of the residential zones of Guatemala city, one 15 specifically. The apartments and suites are equipped totally, you will save more because you do not have to eat in a restaurant. It is a quiet place, secure, comfortable, accessible, clean and includes all services. It is being home out of your home.

Property amenities

Free parking

Free High Speed Internet (WiFi)

Wifi

Airport transportation

Concierge

Non-smoking hotel

Dry cleaning

Room features

Kitchenette

Microwave

Refrigerator

Room types

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

50Reviews1Q+A8Room tips

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MP G wrote a review Jun 2019

1 contribution

Suites Jardin Imperial Guatemala

I like the hotel but be aware of your belongings. I left few items and in less than 24 hours they disappear. The lady in the front desk acknowledge that they found my things but for some reason and supposed they put them in the "garbage" Then they agreed to reimburse me but they never did. Be aware with the people that worse here because they're not honest!

Date of stay: June 2019Trip type: Travelled with family

Helpful

cronopia3 wrote a review Oct 2018

San Jose, Costa Rica31 contributions5 helpful votes

A place to call home in Guatemala

We stayed here with a large group of swimmers for a competition, as it is walking distance from the olympic pool. The rooms exceeded our expectations: recently renewed, clean, quiet, with a great view of the volcanoes and the kitchen was equipped with specialty items such as cheese knives, paper towels and dish soap. Staff was very friendly and helpful when in need of transportation or recommendations. Uber is quite good here, so make sure you get a phone chip at the supermarket La Torre, about 2 k from the hotel. The garden is a Japanese jewel in the middle of the city: our kids loved playing hide abd seek there. Just remember to memorize the address, as the neighborhood guard will request it every time you come in. We highly recommend it and would not hesitate to come back. Thank you for putting up with our loud teen crowd and for always being so helpful. Ana Rojas Artistic Swimming team Costa Rica…

Date of stay: October 2018Trip type: Travelled on business

Helpful

Response from Jessica P, Gerente at Suites Jardin Imperial

Responded 22 Oct 2018

Thank you for your opinion, hope you come back soon.

barrybQ7452GS wrote a review Jan 2017

Leicester, Reino Unido2 contributions

Very good hotel for business

I stayed in a a 1 bedroom efficiency. The room was large enough. The staff kept it always clean. Twice there was little or no hot water in the morning -- seemed to be that the water heater was not working correctly. A word with the office staff corrected the problem. Security is very good. The large garden is a place for relaxation.

Review collected in partnership with this hotel

Date of stay: January 2017Trip type: Travelled on business

Helpful

Response from JessideSharaf, Gerente at Suites Jardin Imperial

Responded 30 Jan 2017

Thank you for your time and for writting your opinion. Hope to see you soon again in Guatemala City.

Turk5 wrote a review Aug 2016

Marion, Indiana26 contributions11 helpful votes

LOVED our stay!

We stayed here about a week with a group in July. My husband & I stayed in a corner, modern room w/queen-size bed (hard mattress) with a furnished kitchenette, modern bathroom, and nice view looking on the street access. It was beautiful viewing the mountain covered by clouds in the morning. With our windows open, the air (no air conditioning) was delightful and we were comfortable. The maid service was great although I did have to ask in the office for additional toilet paper once as we were completely out. The bathroom tissue dispenser did not have tissues when we arrived nor did they ever. On each landing there was a water cooler, but we ran out often (on each level) and had to request more water several times. A negative was that we were woken up repeatedly (even at 2:30 and 4am) by a rooster crowing and there were numerous dogs barking, especially one that hung out by the hotel or next door. With no ac and the windows open, it was sometimes hard to get asleep and stay asleep with these sounds. The guard at the gate was always kind and considerate. And the gardens...oh my...they are beautiful!…

Date of stay: July 2016

Rooms

Cleanliness

Service

Trip type: Travelled with friends

Room Tip: Street-side rooms get morning sun (not afternoon when it's warmer) and a breeze Back side...

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Response from JessideSharaf, Gerente at Suites Jardin Imperial

Responded 26 Aug 2016

Glad to inform you now we have a/c rooms available!! Hope to see you soon so you can enjoy your stay in one of these. See you in further future.

Max L StH wrote a review Aug 2016

129 contributions26 helpful votes

Nice place, horrible service.

The hotel is ok, with decent rooms and a pretty garden... But: We stayed there for an extended period. Had to pay all up front, and the managers did not let us know about serious and loud renovation on floor below. They could not reimburse so they offered a voucher, which was obviously not an option. So we stayed there, coped with the noise, and had to face reluctant administrative staff the whole time. Also, all the services like laundry etc. are out of price (like $5 per shirt). Would only recommend in last resort.

Date of stay: July 2016

Location

Cleanliness

Service

Trip type: Travelled as a couple

Room Tip: Make sure there are no renovations next to your room.

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Response from JessideSharaf, Gerente at Suites Jardin Imperial

Responded 26 Aug 2016

Thank you for your opinion, sorry for the inconveniences during your stay, we were installing a/c in some rooms due to some recommentions from our guests. You should´ve recieved a letter from our management informing the noise and problems you could experience, againg we are sorry for trouble you had with us. Regards.