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Santo Tomas Hotel

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171 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Santo Domingo, Dominican Republic
Reviewed 23 March 2016

I didn't stay at the hotel but I must admit that I was envious once I stepped inside the courtyard. The place is beautiful! I assumed that the restaurant would most assuredly be equal. I couldn't have been more wrong. Maybe I caught them on a bad night but the servers didn't seemed prepared to receive guests who "weren't on...

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Thank Worrycrossroads
Chicago, Illinois
Reviewed 23 March 2016 via mobile

The shuttles to and from other towns drop off and pick up here. Stay for coffee or lunch and the bathroom ticket is included, otherwise 5 quetzales to use the clean bathrooms. Pleasant place with busy and effective staff. It is very busy on market days: Thursday and Sunday

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Thank susanchica
Boston, Massachusetts
Reviewed 20 March 2016 via mobile

Didn't stay at this hotel, rather one across town but if I had known of this place I would have stayed for its beautiful setting. Only came by this hotel to exchange US dollar bills to quetzales as everyone local told us this was the only place to do so - no banks nearby exchanged anymore.

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Thank Jacqueline J
Tennessee
Reviewed 23 February 2016 via mobile

The hotel looks really old, but isn't. It was designed to look like a Grand old hotel. It is fairly large and can handle large groups, but was nearly empty when we were there. I'm sure it's busy for market days, though. The rooms are spacious, but lack TV's. There is WiFi that works OK near the office area, but...

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1Thank thetractorman
London, United Kingdom
Reviewed 31 January 2016 via mobile

Entering the hotel one wonders whether it is a botanical garden or aviary or art gallery. It is all three and also a very warm and welcoming hotel. Parrots sit on perched without clipped wings and are brought in at night. The perches are dotted throughout the two courtyards which are ablaze with tropical plants All over are hung antique...

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1Thank SueKot
Reviewed 16 January 2016 via mobile

We stayed here as part of a group. It feels like an upscale authentic Guatemalan experience -- not an upscale American experience though -- so 5 stars taking into account expectations. Service was prompt everywhere (a luxury in Latin America). Rooms were clean and comfortable. They change money right at the hotel for a fair rate. Hot water is not...

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1Thank MeT1nT2
California
Reviewed 15 January 2016

If you are going to Chichicastenango, its true that its best to go the night before! We had a lovely stay at the Hotel Santo Tomas. There were five us in three rooms. Its true that the rooms could use a little updating (especially the bathrooms and power outlets) and new lighting in the rooms. But this didn't detract from...

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Thank RosaritoRita
London, United Kingdom
Reviewed 10 January 2016

This is a lovely old hotel catering for large groups. It’s situated around a courtyard and has lots of atmosphere and lovely big rooms, with nice staff but who seem harassed and over-worked. On the surface all looks fine but in reality the hotel is tired and could do with bit of a facelift – not so much that it...

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Thank funtyone
Oakville, Missouri
Reviewed 7 January 2016

Hotel staff efficient and friendly cool night they built a fire for us very nice. towels could be replaced very old and worn. Great lounge and dining was excellent. hot or warm water not always available.

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Thank Dick F
San Francisco, California
Reviewed 29 December 2015

The wonderfully peaceful courtyard, filled with flowers, birds and fountains is a welcome respite from the clamor of the market outside. Be sure to get your tickets for the bathroom! The Sunday buffet is extensive and amazing...

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Thank tinytraveler

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
Services
  • Free Breakfast
  • Concierge

Additional Information about Santo Tomas Hotel

Address: Av 5 - 32 Zona unica 7, Chichicastenango 14006, Guatemala
Region: Guatemala > El Quiche Department > Chichicastenango
Price Range: €61 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santo Tomas Hotel 4*
Number of rooms: 43
Also Known As:
Santo Tomas Chichicastenango
Hotel Santo Tomas
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Questions & Answers

Here's what travellers have asked, with answers from Santo Tomas Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request far backside or the noise will keep you awake.”
 of 5 bubbles 888bevf, 3 Nov 2016 | Read review
“all rooms are beautiful”
 of 5 bubbles sofiau810, 8 Aug 2016 | Read review
“Try to get a room at the back”
 of 5 bubbles funtyone, 10 Jan 2016 | Read review
“don't go on holidays lots of fireworks”
 of 5 bubbles 480dickf, 7 Jan 2016 | Read review
“Always ask for an interior room for quiet. But outside corner rooms have lovely views and are larger.”
 of 5 bubbles 554bertas, 18 Oct 2015 | Read review
5 of 5