I am a permanent resident of Placencia, and my personal golf cart broke down. Called this business to ask about repairs on a Saturday, and was told they only had one mechanic on duty, but they would call me back. they never did. On Monday, called again, and was told that the had 2 mechanics working, and they would call & come out to diagnose the issue, They never called back. On Tuesday, I WALKED over to thier office, and complained about their complete lack of service. They followed me home, and towed the cart to thier shop. They told me they would have to order the part they needed to solve the problem(it was the transmission), sand I would have the cart back on Thursday afternoon. Wednesday morning, thery called, and said the cart was ready. Paid the $400.00BZ($200.00US), and left. Today, Saturday, was attempting to return home, and had the EXACT SAME ISSUE, cart won't move. Paid a security guy $20.00BZ to watch the cart, until Captain Jaks mechanics could go get the cart, bring it back to the shop, and wait, until, probably wait until Monday to get it back I made it very clear, that whatever it cost to get the cart running for longer than 3 days, was on them . If you are a resident of Placencia, please do yourself a favor, and use ANYONE but Captain Jaks for anything…
Stayed for two weeks and it felt like home. Staff was very accommodating and apartment had everything we needed plus more. Great location. Lagoon a short walk away and the sea about another block on the other side. Could sit out on the porch and bird watch. Loved Oliver too!
We spend three nights in the cabanas and really enjoyed it. The cabanas are very complete and clean. The beds are good and location is perfect. Perfect place to relax and enjoy the activities organized by Captain Jak.
We cannot say how amazing the staff at Captain Jak’s is. We got married on the beach in Placencia and they couldn’t have done more than they did. They took the time to make it as personal to them as it was to us. They helped us arrange everything. A site, someone to marry us, flowers (Miss Lydia is exceptionally talented at arranging flowers), photography... everything. My wife and I could have asked for more. The cabana we stayed in was clean and beautiful on the inside. We had air conditioning, a refrigerator, nice cookware and a stove. It made making breakfast just like at home. We had so much fun that I honestly didn’t take any photos of the inside. It was newly remodeled and they are planning continued upgrades in the near future. We cant thank you enough for making our stay and our wedding as amazing as it was. If you’re in Placencia, this is the place to stay. 5 minute walk to the beach and walking distance to all the shops and restaurants in town. We are definitely coming back. Thank you again to the entire staff. You are a great team. …
Captain Jak's is in a perfect location - central to Placencia, but situated among beautiful shrubs, trees, and the lagoon. Across the street is the boardwalk (with lots of eateries, shops, and tour operators), and further across is the Caribbean Sea. Everything is near by, yet far enough away if you want peaceful sunsets, or you just want to swing on a hammock, read a book, or watch small boats drifting across the lagoon. I stayed in the Huckleberry Cabana, which was great - very clean, with a good kitchenette that had all the necessary items to cook meals, clean dishes, and preserve food. A grocery store is right across the street, and other markets are further down the main road. The cabana had wonderful air conditioning and lots of windows for cross-ventilation. (One important note: Housekeeping services are not provided unless you wish to pay an additional charge. However, clean towels are provided upon request.) One main reason to consider Captain Jak's is the management and staff. They were extremely helpful and friendly. Celina, who manages and co-owns the place, was invaluable in giving me guidance on where to go and what to see. She also allowed me to use her computer several times so I could Skype with my girlfriend at no additional charge. Aretha was equally helpful and made me feel welcome all the time. Captain Jak's also offers golf cart and bike rentals at discount rates for their guests; and kayaks are provided free for guest use. Overall, this was a great experience and just what I was looking for to relax and recharge.…
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