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Just returned from a 7 day stay at this property. The staff is good, with an exception of a few, which you will get anywhere.
The real problem here is the management staff and all inclusive meal/drink program. Upon check in, the front desk clerk...More
it is pretty hyped, but i was underwhelmed. It felt like they put an air con in a closet. There was no wifi, except for online purchase which neither my or my mom's device picked up, we must have been too far away from the...More
We stayed a week here and the room was great. Kitchen worked and no issues with the room. The facilities are nice. The staff is friendly. Its an “island” feel so you may have to get someone’s attention to get something. The only down side...More
Please note: This review is about the yacht marina attached to the casino hotel and resort.
1. Shelter - very poor indeed
The marina is fully open to the previaling easterly winds blowing onto Belize's shores. The marina walls are merely piles of stones in...More
Unfortunately, our stay was very disappointing. Here are our pros and cons:
The pool was big and basically clean
Most of the staff were very kind. They were able to move us into a cleaner room a couple of days after our request.
Thank cathy m
Response from ThePlacenciaHotel, Guest Relations Manager at The Placencia Hotel and ResidencesResponded 5 July 2018
So sorry we could make your vacation up to your expectation.
We try to please our costumer as much as possible some times is not possible.
We take your suggestion and valued them .